Trying to convert pdf to word and keep getting error message saying trouble signing in, but I am already signed in...?????HELP

I just purchased the adobe so I could convert pdf to word but I keep getting an error message saying trouble signing in, but I am already signed in...what's up?

Hi sdh138,
It can take a few hours for your order to process fully, and I do see that your subscription is still "pending" in our order management system. If you're still unable to access the service in a few hours, please let us know.
Best,
Sara

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