Trying to convert pdf to word via export

file has been uploading for over 40 mins. file size is 3.8 mb. what do i need to do?

A lot may depend on what kind of file it is? Is it just a bunch of graphics or text? Just in case, what version of Acrobat and what OS?

Similar Messages

  • I am trying to convert PDF to word. With my PC  I get a message  "Error occurred while trying to access the service.   It worked fine for a long time.  Has been doing this for days now with all files i try to convert.

    I am trying to convert PDF to Word with Adobe Export PDF on my PC.  I get the message " error occurred while trying to access service".  Has worked fine in past.  Has been doing this for a few days now on all files i try to convert.    Any ideas?? Thanks

    Hi bert090909,
    Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
    Please let us know how it goes.
    Best,
    Sara

  • Trying to convert pdf to word. A msg box is open on the right side of the screen that says, "retrieving current session status..." It's frozen. What can I do? Thanks.

    Trying to convert pdf to word. A msg box is open on the right side of the screen that says, "retrieving current session status..." It's frozen. What can I do? Thanks.

    Hi Dewey,
    Are you trying to convert via Adobe Reader? If so, are you able to close and restart Reader (you may need to force quit, or use Task Manager to quit Reader if it's truly frozen)? After restarting, choose Help > Check for Updates to make sure that you have the most current version.
    And, if updating Reader doesn't help (or you already have the most current version), please try converting that same file using the ExportPDF web interface at https://cloud.acrobat.com.
    Please let us know how it goes.
    Thanks!
    Sara

  • 'unexpected error' when trying to convert PDF to word

    THis keeps coming up in the forum and hasnt been answered. trying to convert PDF to word but it says there is an unexpected error. help please.

    Hi!
    Please send us a copy of the file here with a brief description so we can take a look at it. Thanks! Sorry for the problems.
    Dave, Adobe

  • When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed

    When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed??

    It appears that you have a subscription to one of Adobe's online subscription sersvices.
    Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
    Some resources for following up with question about Adobe online services.
    To contact support for acrobat.com subscription services: 
    https://www.acrobat.com/misc/en/contact-support.html 
    Other links to support:
    http://helpx.adobe.com/contact.html
    http://helpx.adobe.com/support.html
    contact Adobe Customer Care on Twitter @AdobeCare.
    Phone support (for a fee - have credit card ready)
    800-833-6687, Mon - Fri, 5AM - 7PM PT
    Be well...

  • Hi, am trying to convert pdf into word. I have 30 days trial, however, everytime i try to convert it's asking to subscribe, Why is that, what is the purpose of the free trial?

    Hi, am trying to convert pdf into word. I have 30 days trial, however, everytime i try to convert it's asking to subscribe, Why is that, what is the purpose of the free trial?

    Hi oj1,
    Since you mention a free trial, I'm guessing that you have an Acrobat trial (Adobe doesn't offer free trials of the Acrobat.com online services).
    If you do have Acrobat, you can use the Save As command in that application to save directly to Word format.
    Please let us know how it goes.
    Best,
    Sara

  • I receive an error when trying to convert PDF to word.  Pls help, I have a paid acct.

    I receive an error when trying to convert PDF to word.  Can someone advise on how to resolve?

    "an error" really doesn't tell us much.
    Assuming that you use the ExportPDF online service, I suggest that you Contact Customer Care - click on the Still need help? button to chat or talk with an agent.
    [topic moved to ExportPDF forum]

  • I am unable to convert pdf to word on Export - says "subscribe now" - I am already subscribed.

    I am unable to convert pdf to word on Export - says "subscribe now" - I am already subscribed.

    I am having the same/similar problem.  When I attempt to sign in from the conversion section, the program will not allow me to sign in, so I am unable to convert the PDF to any other program.  However, I can sign in on adobe without problem.  It is a real mess as I need to have this program functioning today and I have been told there is no one available to help until Monday.  That does not seem to be the type of support that we have all paid for.

  • Trying to convert pdf to word - error message " an error occurred while signing in " - How do i get it to work ?

    have been using convertor form more than a year now to convert pdf to word documents
    have started to get message 'an error occurred while signing in'
    Help please ??

    This email is in response to support case #0185407323 submitted by Lowell Peterson.
    I keep submitting the same problem and keep getting exactly the same response, which is not helpful.  My problem is this:  for over a year I have been converting .pdf documents to Word by clicking on Tools with a .pdf document open in Adobe Reader, then clicking on Convert.  After a brief waiting signal, I am told to download and save the document.  Perfect.  But recently, every time I try to do exactly the same thing I get the message that says, "An error occurred while signing in."
    I have followed this advice multiple times:
    Do you get that error when you try to convert a file from within Reader? If so, please try this:
    Choose Edit > Preferences (Windows) or Adobe Reader > Preferences (Mac OS).
    Click Adobe Online Services on the left side.
    Sign out of our Adobe ID and sign back in.
    Try to convert your document again.
              THIS PROCESS DOESN'T CHANGE ANYTHING.  I JUST KEEP ON GETTING THE ERROR MESSAGE.
    If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
    Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
    Try to log in with your Adobe ID (email address) and password.
    Once logged in, follow the on-screen prompts to convert a file.
              THIS WORKS, BUT WHY SHOULD I HAVE TO GO THROUGH ALL THESE STEPS WHEN I AM ALREADY IN A .PDF DOCUMENT WITH A "TOOLS" PANEL TELLING ME I CAN DO IT FROM THERE.  PLUS, THIS MAY BE MY STUPIDITY, BUT I DON'T KNOW HOW TO "SAVE" THIS LINK, SO EVERY TIME I WANT TO CONVERT A DOCUMENT, I HAVE TO LOOK UP THIS ADVICE, THEN FOLLOW ALL THE STEPS.  IT WAS A GREAT DEAL SIMPLER AND LESS TIME CONFUSING WHEN I COULD JUST DO IT FROM "TOOLS."
    Any idea what the problem is~??

  • Trying to convert PDF to word; When I request "convert" I am told "Error in signing in" although my name is displayed

    Have just registered with Adobe in order to make this conversion but Error in signing in prevents me converting PDF to Word.....my name is displayed so the system recognises me.....what am I doing wrong?

    Hi kyleBlue,
    Do you get that error when you try to convert a file from within Reader? If so, please try this:
    Choose Edit > Preferences (Windows) or Adobe Reader > Preferences (Mac OS).
    Click Adobe Online Services on the left side.
    Sign out of our Adobe ID and sign back in.
    Try to convert your document again.
    If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
    Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
    Try to log in with your Adobe ID (email address) and password.
    Once logged in, follow the on-screen prompts to convert a file.
    Regards,
    Rave

  • Error when trying to convert pdf to word

    an error occurs when I try to convert pdf to word, it says, "an error occured when trying to access the service."

    how do you fix it?

  • Trying to convert pdf to word and keep getting error message saying trouble signing in, but I am already signed in...?????HELP

    I just purchased the adobe so I could convert pdf to word but I keep getting an error message saying trouble signing in, but I am already signed in...what's up?

    Hi sdh138,
    It can take a few hours for your order to process fully, and I do see that your subscription is still "pending" in our order management system. If you're still unable to access the service in a few hours, please let us know.
    Best,
    Sara

  • Adobe displays error when trying to convert PDF to Word file

    Help!  I just bought the Adobe convert pdf's to word package as it was advertised on the right side of a pdf file I was working on.  This file advertised itself as non savable but I don't want to spend hours working on this application only to have my computer freeze or shut down and have to repeat the work.  On the right side of the document is an advertisement from Adobe to convert PDF's to Word or Excel for a fee.  I pay the fee and now the pdf file fails to convert to Word.  I know some pdf's are protected and won't convert.  How do I know if that is the problem?  Why would Adobe advertise that it could convert a pdf to word if it was a protected document?  I have no idea how to trouble shoot this.
    Thanks

    Hi utschy33,
    For privacy reasons - we would not allow the advertisement to 'know' the level of security on any document. Sounds like you were accessing via a browser regardless so we cannot control that portion.
    Do you happen to know the original author of the document? And if not - what is your intension with the document? To share?
    Let us know so I can try to help you futher! Thank you for your time.
    Kindest regards, Stacy

  • "Save As failed to process this document. No file was created." Error trying to convert pdf to word document

    Hi - I have a pdf created from indesign as a print quality pdf. The client now wanted to text in an editable format so they can reuse the content for a new years event.
    I get an error message "Save As failed to process this document. No file was created."
    Can anyone help out here?  There are a lot of graphics in it and it is horizontal - could any of this be an issue?
    Thanks
    Nikola

    Totally agree. Saving the pdf as a word file gives it the look of a word file, until corrections have to be made. The text flow will be, so to say, "strange". Reusing that file in Indesign ...
    We always save as rtf, send that one back and relink it afterwards (as long as the styles stay the same, only smaller corrections have to be made.

  • While trying to convert pdf to word--keep getting message "an error occurred while trying to access the service"  Could I get some help please?

    Could I get some help with this?

    Hi Shelly,
    Are you trying to log in to ExportPDF from Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates in Reader. You should be using version 11.0.07 (Mac OS) or 11.0.08 (Windows)--earlier versions caused this sign-in error that you're seeing.
    Let us know how it goes!
    Best,
    Sara

Maybe you are looking for