Trying to create a pdf from an HP G85 scanner and the G85 is not showing up as a device for Adobe

Question

I have windows 7 (new) and adobe 8 professional.  I was trying to scan from my HP G85 all in device and adobe was not recognizing any devices to scan from.  Can someone please offer advice.

Answer 1

@kvolk6oldbarn –
The G85 works for me in Windows 7. I have Windows 7 Home Premium (new about a week ago) and Acrobat 8 Standard.  I can see my G85 AIO from Windows (Control Panel\Hardware and Sound\Devices and Printers).  If you’re still having trouble connecting to it, I suggest the Microsoft Compatibility page for the G85:
http://www.microsoft.com/windows/compatibility/Windows-7/en-us/Details.aspx?type=Hardware& p=HP%20Officejet%20g85%20All-in-One%20Printer&v=HP&uid=C6737A&pf=9&pi=4&c=Printers%20%26%2 0Scanners&sc=Multifunction&os=64-bit
You might also check out the related discussion about connecting to the G85 at “See what others are saying about this product in the Windows 7 Answers Forums” where they also discuss access to some of the other functions (eg fax); that’s at:
http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/79d670dc-36b8-4303-9adf -909f839c4d90/
Once you’re connected, the settings I use to get reasonable scanning speed are Native and Show Scanner’s Native Interface.  That’s in the Scanner Options dialog (get there from Create PDF > From Scanner > Scanner Options).  The only interface I have available is WIA (in the scanner pull-down to the left of the Scanner Options button).  The resulting scanning behavior is about 4 stutters as it scans a page – that is, the scan bar moves a few inches, backs up about 1/2 inch, then goes another few inches, etc.  That’s about what I saw in XP, so it looks nearly the same to me. 
Good luck.
P.S.  if HP tech staff are watching: Acrobat has a lot of trouble driving the scanner if the settings are instead Native/Hide.  The behavior then is the scan bar goes about an inch, backs up 7/8 inch, goes another inch, etc.  That’s so painful to watch I’ve never let it continue to see if really would make it all the way down the page.