Trying to deal with a recurrent problem regarding my one year old Macbook Pro
I have restored my hard drive three times and already took my Macbook Pro to a check up where it got supposedly repaired... What should I do? I don't download anything odd and I haven't the slightest idea of what's going on... Help would be appreciated.
But really, I freak out everytime it stops turning on and today it shut down on its own, those error reports aren't getting me any help either and I am a clueless sixteen year old girl that had less issues with her 2007 Windows... Or maybe I'm just freaking out and get too scared because this thing cost me and my parents quite a lot.
So, explain this to me like am 5.
AkiraScrolls wrote: I have restored my hard drive three times and already took my Macbook Pro to a check up where it got supposedly repaired... What should I do?
Take the computer right back to the repair shop for them to fix it like they should have done in the first place. You should have gotten a case number. You should not be charged for the repair work under the same case number. Were the original repairs done under warranty? Do you have Apple Care? If yes to the above, call Apple Care and explain the situation to them. Or Call Apple Customer Relations (1-800) 275-2273. Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.
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Buswab wrote:
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