Trying to defrag my macbook pro(2010)with drive genius startup disc and the disc is stuck in my computer. How do I get it out??

Try these options:
Credit Kappy.
Look at these discussions:
https://discussions.apple.com/message/6369213#6369213
https://discussions.apple.com/docs/DOC-4032
Ciao.
Message was edited by: OGELTHORPE

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i have this problem too! have you fixed yours yet?

I am trying to connect my Macbook pro 2010 to my Samsung HDTV using a mini display port to hdtv cable. Trying to play a slide show in IPhoto but I only get sound with no picture. Does anyone have any suggestions?

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I keep saying this over and over, in the hope that people who do a search will find it. Apple cannot possibly test for or be reponsible for the bazillion combinations of adapter, cables, and TV's out there. The only monitors that are 100% guaranteed to work with the MacBook Pro are the Cinema Displays and Thunderbolt Displays, because, they're made by Apple. They're expensive, but they work perfectly.
My guess is that you bought a cheap MDP to HDMI cable, or have a defective one. From my reading of these boards over the past few months, cheap cables have a high failure rate. And the regular priced ones have only a slightly less of one. Try a new one. Make sure you do not damage the Thunderbolt port.

Trying to upgrade a MacBook Pro to snow leopard 10.6.3 and all I get after the upgrade is done is the a blank page with the apple trade mark. I did restart the computer few times and all the same

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Is this v10.6.3 a retail disc?
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I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please

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Can you still boot to the Recovery partition using Command and R whilst booting? Or did you wipe the Recovery partition as well?
If your Recovery partition is still intact, you can simply boot to it and reinstall the OS via the Internet. If you wiped the Recovery partition, you can hold down Command, option and R keys whilst booting and boot into true Internet Recovery mode. You'll be able to reformat the hard drive, erasing all partitions (format it as "Mac OS Extended (Journaled)" with a dingle GUID partition) and then reinstall the OS that shipped with your machine.
Note that you should use a physical Ethernet connection when restoring over the Internet - it's three times slower if you use wifi.
Try your Recovery partition first and if that doesn't work, use Internet Recovery.
Clinton

My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. Help?

My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. I have tried several times to get it past this point but tnothing helped.
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to get to the Detect Displays button you have to hold down the Option key and the button appears.
SeanfromFulham wrote:
Many thanks, however I don't seem to have any relevant options under displays.

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Does the macbook pro come with software similar to excel and word ?

i am not familiar with the mac computers and i was wondering if the macbook pro comes with software such as word and excel similar to a microsoft office?

No, it does not.
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You may want to consider as well:
These two suites are similar to Libre Office but not as current or as well-supported:
NeoOffice
Open Office
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Pages - word processing and layout
Keynote - presentation
Numbers - spreadsheet
Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
As for other software, any PPC-based software will not run in Lion or Mountain Lion because Rosetta is no longer part of OS X. You will need to upgrade to Intel versions of the software.
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Macbook Pro 2010 Hard Drive Constant Verification Problem

Hi guys and girls. I'm at my wits end with my beloved Macbook Pro 2010. Recently in the last 6 months it has randomly on 3 occasions just powered down all of a sudden during operating. When it restarts it comes up with the apple logo and that loading bar underneath but fails to fully load and once again powers off.
I then go into CMD+R and will find that the Hitachi HDD will state 'SMART STATUS' as 'Verified' and it will verify permissions.When I go to verify the disk it comes up with an error. if i try and do a back up I get the common 'error 20'; message even if I try it to an external hard drive or different usbs.
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Randomly this cycle will repeat itself every few months - ie computer turns off all of a sudden..FAIL loading..and same problem with disk utility.
I wanted to ask is this as my hard drive needs replacing that this is happening or do I have a more serious problem?
I

lemoncool wrote:
If I replace the internal hard drive and the same thing happens again, this would mean it is a cable issue?
https://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Mid+2010+Hard+Drive-IR+ Sensor+Cable+Replacement/3031
Unplugging and reconnecting the cable may resolve it - bad connection
Yes, that is a possibility. Reconnecting may solve the issue but that is not a 100% solution.
How would I go about unplugging and reconnecting it when am installing the new internal hard drive?
I am guessing that you have a 13" 2010 MBP. If not, the same web site has instructions for 2010 15" and 17" MBPs as well. Examine these instructions:
https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Mid+2010+Hard+Drive+Cab le+Replacement/4304
https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Mid+2010+Hard+Drive+Rep lacement/4305
Also in terms of the phillips and torx to install the internal hard drive- would this one be suitable that shop sells?- http://www.maplin.co.uk/p/23-in-1-multi-function-precision-screwdriver-n42jx
NO! That tool does not have the correct sizes for either driver. #00 Phillips, #6 Torx are the ones you need.
Ciao.

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http://docs.info.apple.com/article.html?path=Mac/10.5/en/8156.html

My mac had to have its hard drive replaced and now iPhoto is not on my computer. how do i get it back with no charge?

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You will find all the iLife applications are in the Optional Software installer folder on the OS X installer DVDs that came with your computer when it was new.

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I troubleshooted and with the help of gfxCardStatus noticed that every time his machine went to use the discrete graphcis he got the gray hard crash screen and system had to restart. Back then I tried a beta of 10.8.3 and it didn't help.
I noticed that if I created another user account (profile) it would not crash when the discrete graphics card was called upon.
So, I re-installed the OS (to 10.8.2), created a new profile and manually migrated pictures, documents, keychain, mail, movies, music and re-installed the relevant Applications. Everything was working fine and my client went on a trip to Europe and soon the crashes began again. Then he upgraded to 10.8.3 and the crashes got even more frequent (it seems 10.8.3 puts more applications on the discrete graphics list so it switches even more).
I am wondering what could have caused the crashes to begin. It was before he upgraded to 10.8.3. Some application or something he was using must have changed a setting or corrupted something to cause the crashing to begin. I haven't done this yet, but I'm sure if I create another user account it won't crash on it.
Any ideas where to turn my attention to see what is causing the shift from his working user account to a crash-causing one?
He has iLife, Office 2011, Final Cut Pro X, iPhoto Library Manager, VLC, Audacity, DropBox, FileMaker Pro 11, Flip4Mac Player, Fuze, GotoAssist, Handbrake, Skype, iSkySoft DVD Creator, iSkySoft Video Convertor, Onyx and Skype.
I know there are *MANY* others having problems with the automatic graphics card switching and it seems some are having more problems when gfxCardStatus is installed?
- Elan

is this your MacBook:
TS4088- MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Take a copy of the article with you when you go for service. They need to run a SPECIAL diagnostic to decide whether you have this problem. Do not leave until they run the special diagnostic. The "overnight run" does not detect this problem.
If they confirm you have the problem, they will replace the graphics chip, which is part of the motherboard. be prepared to hand over your Mac for depot repair. (Your backups must be up-to-date).

Macbook Pro 2010 with 2 accounts, one really slow.

HI everyone,
I seem to have an issue with my 2010 MacBook Pro 13". It's currently on the latest release of Mavericks. I have two user accounts, both admins. The original account is EXTREMELY SLOW or unresponsive. It shows a pixelated version of my previous desktop background which is odd. The other admin account was created at a later date and runs normally. User switching is less than enjoyable, too.
Any help would be appreciated
Thanks!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Macbook pro 2010 with 2 external monitors without its main display

Hi guys, I have been searching for a way to have 2 monitors without macbook's screen itself.
I'm aware of various adapters through usb and etc.
But Im thinking, if mac book is only capable of outputing 2 displays, why not outputing main display to one external monitor, instead of the screen on the computer, and the other external montior as a extra one?
Is it possible ? so basically 2 external monitor with macbooks screen switched off.
I don't think apple tv can mirror one and add extra one can it?
I just want 2 big monitors instead of 1 big monitor with 1 tiny screen of the laptop.

Maybe someone with a 2010 model will jump in and correct me, but as you only have a single Mini DsplayPort adapter, I don't think that it's possible to have two external models on a 2010 model. You can only do it on 2011+ via Thunderbolt using Thunderbolt Displays.
You might want to ask your question in the Apple Cinema Display forum, though. I'm just not aware that it can be done.
Clinton

Trying to defrag my macbook pro(2010)with drive genius startup disc and the disc is stuck in my computer. How do I get it out??

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