Trying to delete a course

I have seen MANY people ask the same question. We are also having the same issue in that we are not able to delete courses from our Public Site. The Delete and Refresh buttons are greyed out. Has anyone found a resolution?

Greetings David;
Just found this other discussion thread. Is the "Delete" button still grayed out on your Collections page? I haven't run in to that issue before. I just checked our site and all seems to be functioning normally.
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electronic Learning Center

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I am trying to delete my old iCloud account without a password

Hi,
I am trying to delete an iCloud account. It sounds easy, but for some reason when I updated my iPad to iOS7, the iCloud reverted back to an old Apple ID that had been deleted and is no longer active (Apple no longer has a record of it when I try to get the email verification to change the password). When I attempt to delete the account (to connect it to my current iPhone iCloud) it requests the Apple ID password for the deleted account.
I tryed to reset the iPad, and delete all the data on the iPad and start fresh, but of course I had the "Find my iPad" function on the iCloud and I need the Apple ID password to turn it off to start the reset. Any suggestions?

Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

ICloud : error message when trying to delete iPhone 4 back up

Just wondering if any one else is having this problem. I got my new iphone 4S in the mail yesterday. I went on my older iPhone 4 and did a iCloud back up of it. The only snag I have hit thus far is its still downloading photos. Which does not bother me at all. The thing that I have not figured out is why ever time I try and delete the older 840MB back up of my iPhone 4 it gives me a error message. That says CANNOT DELTE BACK UP This backup can not be deleted at this time. With the option of try again or ok.
I can delete the backup of the new iPhone 4S no problem. The only solution I have not tryed would be restoring my old iPhone 4 deleting it from there and then going back to my iPhone 4S. Would love to know if any one else is having simular issues. And if so how they trouble shot it.
Thanks in advance.

Hello,
Almost a year later and I'm experiencing this exactly situation now.
I was in the middle of the process of data migration from iPhone 4 to 4S and due to really slow download speed restoring iCloud backup, I interrupted the process and started a new full restore process through USB and iTunes (reset all setting and configurations on the 4S and did a local machine backup of the old 4 and asked to restore from that).
After a full successful restore process, I'm trying to delete the old iPhone 4 2GB backup in iCloud and the error message saying that "this backup cannot be deleted because its being used to restore another device, or backup is currently in progress".
Of course I ran out of spece (iPad, old iPhone 4 and new iPhone 4S backups) and I tried everything, disabling iCloud, deleting from my MBP, from iPad, and no success.
I cannot restore the old 4 and deactivate iCloud backup because I don't have this phone anymore, probably it's already in use by another person.
PS: iOS6, Mountaing Lion
Any ideas?
Thanks

XML file for deleting a course site

I tried to use the following XML file to delete a course site. But, it does not work. Could someone point me the right direction? Thanks! JW
1410761825 is the handle of the course I would like to delete.
<?xml version="1.0" encoding="UTF-8"?>
<ITunesUDocument>
<DeleteCourse>
<Handle>1410761825</Handle>
</DeleteCourse>
</ITunesUDocument>

I would suggest checking out and using the XSD when setting up your web services.
This should prevent you from getting some frustration with incorrect tag names.
http://deimos.apple.com/iTunesURequest-1.0.2.xsd
http://deimos.apple.com/iTunesUResponse-1.0.2.xsd

I am trying to delete a user account but attempt locks up system prefs

I have been trying to delete a user account in 10.9.1 (Mavericks) on a 2009 Mac Pro. The problem is that System Prefs never completes the "archive account" and when check which processes are using up CPU time I find that writeprefs is pegged at 100% and has stayed at that level for seven hours plus. Of course the account is never removed and the only way of restarting the machine is to force quit system prefs after which the reboot works. Any ideas? Thanks in advance.

Do you really need to archive the user folder?
linc, that would be desirable but not absolutely essential. And, thank you for your swift response!

Trying to delete file from trash but get this: The operation can't be completed because the item "File name" is in use. All other files delete except this one. Please help

Trying to delete file from trash but get this: The operation can’t be completed because the item “File name” is in use. All other files delete except this one. Please help

Maybe some help here:
http://osxdaily.com/2012/07/19/force-empty-trash-in-mac-os-x-when-file-is-locked -or-in-use//

I'm trying to add a playlist manually to my iPhone 4. It won't let me because it's trying to delete all of the music currently on my iPhone. Is there any way to prevent this from happening in order to start manually updating it?

I'm trying to add a playlist manually to my iPhone 4. It won't let me because it's trying to delete all of the music currently on my iPhone. Is there any way to prevent this from happening in order to start manually updating it?

Are you leaving the box unchecked to Manually manage music & videos? You don't need to to add anything to the iPhone.
Simply drag the playlist to the iPhone to manually add it.

Trying to delete iPhoto 6 thumbsegment.data files crashes Mac OS 10.4

Summary:
Whenever I try to delete any of the thumb files from the iPhoto directory on my internal hard drive or my external backup drive, it crashes the computer (screen scrolls dark then says "Have to restart, hold button for several seconds" in multiple languages). This is true if I try to delete any single file or if I try to delete all the files (thumb32segment.data, thumb64segment.data, thumbJPGsegment.data). The panic message is:
panic(cpu 0 caller 0x00102854): jnl: transaction too big (1582592 >= 1572352 bytes, bufsize 8192, tr 0x2733f7c bp 0x280286d0)
The actual "transaction too big" numbers can vary. All my software is current as of last night. I'm running 10.4.6 and I have 150G drive with +10G free space, 1.25 GHz, 1GB memory.
Background:
I'm one of the people who experienced the extraordinarily sluggish version of iPhoto 6. In trying to fix it, I rebuilt my system from the hard drive up (including reinstalling everything)--no good. Apparently it was a known bug, a fix came out and my world was better. Until I tried to back up iPhoto.
I back up to an external hard drive by dragging and dropping.
1) Once I was sure the patch worked, I dragged the iPhoto folder from my internal drive to my backup drive...and the system crashed.
2) Figuring it was the old, buggy version causing the problem I dragged the old, external backup iPhoto folder to the trash and tried to empty the trash...and the system crashed.
3) After a file-by-file test, I determined it was the initial 2 thumbs (thumb32 and thumb64) from the buggy version causing the problem. One of the reasons I pay the Mac premium is because I don't want to be a sys admin, but nonetheless I went to Ihnatko's Mac OS X book and found the sudo command for forcing the trash to empty files (sudo chflags nouchg ~/.Trash/*), executed the command, emptied the trash...and the system crashed.
4) So I moved the old thumbs into a different folder on my external drive and dragged and dropped a backup. No problem. Until I tried to do it a second time after my next update to iPhoto and...the system crashed.
So now I have:
* old external backup (thumb32, thumb64)
* new external backup (thumb32, thumb64, thumbJPG)
* new internal source (thumb32, thumb64, thumbJPG)
and I can't backup or delete any of these files without the system crashing.
Does anyone have any ideas how I can get rid of the extraneous thumb files and get back to doing a simple drag-and-drop backup without crashing my system? (And yes, I've learned my lesson not to be an early adopter of iLife...but that doesn't help me now.)
FWIW, I'm having another problem with iPhoto or iTunes/iPod whereby iTunes/iPod has stopped recognizing iPhoto albums (http://discussions.apple.com/thread.jspa?threadID=530034&tstart=0). This happened long after the problem I've described here, but I'm including the link in case it's helpful.
G4 Mac OS X (10.4.6)

Good morning Old Toad.
I did as you suggested:
1) Booted from install CD.
2) Ran Disk Utilities on internal hard drive--no repairs necessary. For good measure, did the same thing on external drive. Also no repairs necessary.
3) Checked software update--no updates found. About this Mac said I was already running 10.4.7. For good measure, I downloaded the latest and installed it. Since it let me run the install, I'm not sure if I installed something new or reinstalled what I already had.
4) I rebooted from CD, ran disk utilities, ran repair disk--no repairs necessary. Repaired permissions and a lot of permissions repaired.
5) Tried to delete the files and the same old thing happened: kernel panic. The specific message:
panic(cpu 0 caller 0x00102A08): jnl: transaction too big (1587712 >= 1572352 bytes, bufsize 8192, tr 0x29f1fb0 bp 0x2801de40)
So there's no change in my status.
I'm trying to delete the files because:
A) They already take .5 Gb.
B) I can't get rid of them ever. If I move the problem files to a different folder, I can only do one successful drag-and-drop backup to the external drive until the "new" thumb segments become unerasable just like the previous versions and crash the system.
C) I can't even "just" drag and drop every file/folder except the thumbs, because that ends up crashing the system as well. So I have to drag and drop every file/folder in the iPhoto hierarchy individually. Which makes me less inclined to backup, which defeats the purpose of a backup.
D) After the iPhoto fiasco I'm just crabby about all the Apple screw-ups I'm experiencing and I want to get them fixed.
Thanks for your help. Any additional suggestions would be appreciated.
G4 Mac OS X (10.4.6)

I'm also having a music issue. When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything. I've tried to delete it and it won't let me but it does not show up on my phone.

I'm also having a music issue. When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything. I've tried to delete it and it won't let me but it does not show up on my phone.

By the way, I have tried shutting of the display switching in the power settings. That was basically the only real answer I found anywhere. It didn't work.

PLEASE help!! I use Outlook for my email and the Mail App Icon in my dock was also storing all my emails. So, I tried to delete ONLY the emails in the Mail App but somehow (under Preferences maybe?) I also deleted all my emails in my Outlook inbox.

PLEASE help!! I use Outlook for my email and the Mail App Icon that is in my dock, that I know nothing about, was also storing all my emails. So, I tried to delete ONLY the emails in the Mail App but somehow (under Preferences maybe?) I also deleted ALL my OUTLOOK emails in my inbox. Can someone please please tell me if there is a way to get my Outlook inbox emails back OR EVEN the emails that were in my Mail app - because even tho I never use the Mail app, at least the emails would be there.
When I was trying to delete the emails in my inbox for the Mail app - I followed THESE directions. It did in fact clear my inbox for the Mail app. But then I went to log on to my Outlook account and EVERY SINGLE EMAIL was gone. And not in the Deleted box. Just gone. Here are the directions I followed that screwed everything up. Please help.
Top menu bar, Mail > Preferences > Accounts > Mailbox Behaviors.
Uncheck "Store deleted messages on the server".
At the drop list for "Permanently erase deleted messages when", choose "Quitting Mail".
Next...
Top menu bar, Mail > Preferences > General.
At "When searching all mailboxes, include results from", uncheck "Trash".
Select All = command A

i found out my prob!
here is what you do.
go to the "system preferences" on your dock.
click "software updates".
click "installed software"
if it shows something about a recent update about "EFI UPDATE, FIRMWARE, THUNDERBOLT" or anything like that, exit out of it.
go to mail.
click "mail" at the top.
click "preferences...".
find the account you are having trouble with, once you do, make sure its highlighted, then click the "-" at the bottom of the window (this will only effect that mail account, it will not effect your ical weather or not its synced thought that email account)
hit the "+" (right next to the "-") and add your accout back!
its something with that update that effected mail, i hope this works out for you, if not reply back

I am trying to delete songs from itune 11 library and i want it to delete the song from my hard drive as well. All my songs are in the music folder but not in the itunes folder?? itunes did not prompt me to move file to trash nor is there an option??

I am trying to delete songs from itune 11 library and i want it to delete the song from my hard drive as well. All my songs are in the music folder but not in the itunes folder. itunes did not prompt me to move file to trash nor is there an option to remove file to trash bin. How can i delete songs from both the itunes and hard drive at the same time?

aespinoza2210 wrote:
could it be in the itunes folder or does it have to be in the itunes media folder, which is within the itunes folder??
A Espinoza,
The iTunes Media folder is set in Preferences > Advanced, and is the key to most iTunes folder organizational activities. So I doubt that the automatic deletion will work for files that are somewhere else within the folder structure.
However, I have not experimented with that issue in quite a while, so you are welcome to give it a try in iTunes 11.

HT1923 In trying to delete the Apple file in the Program/Common File I can delete all contents except the Internet Services folder. Thus preventing me from deleting the Apple FIle. Error message says I need permission to delete this file. How do I proc

Trying to delete the Apple Folder from Program Files/Common Files. I can delete all the contents except for the Internet Services folder which prevents me from making the deletion. The error message says "you need permission to delete this file".
Discovered this problem when trying to upgrade from my 3G iPhone to a new 5S iPhone unsucessfully.

See note 3 of Troubleshooting issues with iTunes for Windows updates.
tt2

I tried to delete one item from an email folder, and my computer deleted the whole file. I cant fint it anywhere.

I tried to delete one item from an email folder, my computer deleted the whole file and I cant find it anywhere. Any ideas?

lindafromgainesville wrote:
...is there a seperate trash for email?
In Mail, yes -

MAC OS 10.7 Trying to Delete from TRASH Time Machine FOLDER (file)

Trying to delete time machine Folder(files) from TRASH. even used secure option, goes through ok. but will not delete from TRASH. files delete from
Time Machine Drive ok, deletion gives you more space on TM DRIVE Time Machine runs ok, How to Delete the Folder (Files) From TRASH?

Hello Mtaff,
Thank you for using Apple Support Communities.
For more information, take a look at:
You can't empty the Trash or move a file to the Trash
http://support.apple.com/kb/ht1526
press Shift-Option or Option key combination while emptying the Trash
Have a nice day,
Mario

I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail.

I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail. I can delete other files but several XLS files are giving me this message.

You said it was a network drive. So is someone else on the network using that same file or may have have left with excel still accessing it on their system?

Trying to delete a course

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