Trying to down load but get error message.... "there is a problem with the Windows Installer Package" Does anyone know how I fix this??
"there is a problem with the Windows Installer Package" Does anyone know how I fix this??
My itunes ends up being so out of date becuase I can never upgrade it.
I have a sports kit and want to make sure I am using the most uptodate version
I managed to delete the old version, just in case it was the fact it was about 10 versions out of date that was the problem but now I can't reinstall it at all......
Please help
Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
Similar Messages
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please help. Can't install quictime player or itunes on windows 7. Get the error message There is a problem with the windows installer package. A program required for this install to complete could not be run. Have followed all the steps suggested and still no luck.
thank you for trying to help. I do not have apple software update on my computer. I have tried to install several programs so i could install it but every installation will not finish and rolls back and says no changes were made to my computer so i can't install the update. I even tried to force install as administrator but nothing works. Any help would be greatly appreciated. I have windows 7 64 bit.
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iTunes won't upgrade to10.5. I'm on 10.1.17.
When installing 10.5 it terminates with an error message "There is a problem with the Windows installer package. Contact the package vendor".
It does not provide an error code or details/description to further troubleshoot. As a result I can't upgrade my Apple devices to leverage the cloud.
Any smarts out there who could help?
Using PC Win-7 w/IE 7 (should that matter)
Thanks muchI know there's a million threads like this, but I thought I'd record my experience. I, too, was having the original poster's error when I tried to update iTunes on Windows XP. I think I was stuck on 10.
I solved it by un-installing iTunes and every other Apple app. I discovered that Apple Software Update would not un-install as its MSI file could not be found. I used the "Windows Install Cleanup" tool from Microsoft to remove Apple Software Update from the list of installed programs. Google "kb290301" for a Microsoft page that includes a download link for it. After that, I was able to install a fresh copy of iTunes 10.5.2.
I'm not sure why this app's folder and MSI were missing from my computer. I had once used Laplink PC Mover to move everything from my old computer to this one, and perhaps it missed a bit. -
Error Message: there is a problem with the windows installer package.
Error Message: there is a problem with the windows installer package.
BornQueen: try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
backlineguy: No, BornQueen's post was what is generally referred to as a "threadjack". I asked the hosts to branch it out into its own topic so not to cause (too much more) confusion in your topic. I'll reply to you off in your topic in a minute. -
I keep getting this message when trying to upgrade to Itunes 10.5.1
Driving me nuts trying to upgrade. What can I do to correct this?
"There is a problem with the Windows Installer package.
A program run as part odf the setup did not finish as expected .
Contact your support prersonel or package vender"Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I have a brand new HP laptop windows 64bit that is having issues installing Itunes 10.6.3. Whenever attempting to install, I get the error message : "THERE IS A PROBLEM WITH THE WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR." I thought this was an issue with the new version, and attempted to retrieve/install older versions of Itunes and same issue occurs. I have tried other forums and resolution tips from : https://discussions.apple.com/docs/DOC-3551 and nothing still. It appears that apple installs bonjour and nothing else. I have tried extracting the itunes package and installing the executables seperately, but everytime the error stil arises. I cannot repair the apple software update as it cannot install from the error mentioned above. Looking through the logs, it shows error : 1721, problem with windows installer package.Does anyone have any suggestions on what to try?
There are so many different error and problems peopl are having.
This is a link to mine
https://discussions.apple.com/thread/3467825
I think it has to be something on Apples end.
Hopefully they fix it soon. Ive used a few GB redownloading and Im going crazy
hope this settles you a bit -
I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?
You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.
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Trying to install iTunes to older laptop running Windows XP, getting message during install "There is a problem with the Windows Installer Package".....
Here's the iTunes installation troubleshooter for Windows:
http://support.apple.com/kb/HT1926 -
i cant install itnes 10.6.3 on my system(Dell xps 64-bit) , ive tried everything possible by downloading it several times but it keeps telling me 'there is a problem with the windows installer package. A program required 4 this install to complete cannott run. Please contact your service vendor?.. Please what can i do?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
getting an error downloading itunes 64bit for windows 7. says there is a problem with the windows installer package. a program required for the install to be complete could not be run. any ideas? i uninstalled it last night when it would not open.
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
Hi; Attempting to upgrade to version 10.5.x, but I keep on getting an error - "There is a problem with the Windows Installer Package". I'm installing as Administrator, and have done an uninstall of the earlier version. Any ideas??
Needing to upgrade to allow connection of a 4S iPhone to the Laptop.
Thanks!! - Tim.Repair your Apple Software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU in all program, you can do it in CONTROL PANEL, ADD N REMOVE PROGRAMS. -
My iphone dosen't doesn't make key tone sounds anymore when I write a text message or when I want to dial a phone number I don't know how to fix this problem, I don't hear the clicking noise anymore does anyone know how to fix this problem?And all the sounds on my phone are on, even the keyboard clicks.
Try restarting your iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo, double check the volume button just in case. If you still can't hear the tones go into your settings>sounds and make sure the options are on.
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I'm unable to install the newest version of itunes on my pc, the promt says that there is a problem with the windows installer package, but I have downloaded the exe more than once. Is anyone able to help?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
When trying to download the newest version of itunes, when running the installation package, a message pops up that says "There is a problem with this Windows installer package...please contact your support personnel or package vendor." Also, the same message appears when trying to uninstall the APPLE SOFTWARE UPDATE.
When trying to download the newest version of itunes, when running the installation package, a message pops up that says "There is a problem with this Windows installer package...please contact your support personnel or package vendor." Also, the same message appears when trying to uninstall the APPLE SOFTWARE UPDATE.
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PLEASE help me! I cannot reinstall iTunes on my computer so I cannot update my iPhone 4!
Repair your Apple software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU in All programs, go to control panel/
XP- add n remove Programs/highlight ASU, CHANGE then REPAIR.
Vista or Win7 - Programs n features/highlight ASU and click REPAIR
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