Trying to down load itunes 10.4 but it gave an error couldnt remove older version of bonjour... any ideas
Got a message while down loading Itunes 10.4... couldn't remove older version of bonjour??
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.
Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Im trying to update my itunes to 11 but im having a error message about security
im trying to update my itunes to 11 but im having a error message about security
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W. -
Trying to update iTunes on Windows XP, get error message "The older version of Bonjour cannot be removed." I have removed several copies of the file Bonjour in a couple of different folders but the error message persists. What am I missing??
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
I'm trying to gift an item (a book) but when I click share, "gift" is not an option. Any ideas?
I do not believe that gifting ibooks is possible at the moment.
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I tried to update itunes and keep getting these messages..the older version of Bonjour cannot be removed..and The older version of Apple software update cannot be removed. How do i fix this does anyone know? I recently got an IPhone 4 and don't understand all this stuff yet. Thanks
Hi Kathy,
Welcome to Apple Support Communities.
See this article for some steps to troubleshoot your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Jeremy -
When trying to update my version of iTunes on my PC with Windows 7, I receive the error message "The older version of iTunes cannot be romoved". How do I correct this problem without losing all the music that I have in iTunes on my PC?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Installing iTunes 10.3 and removing older version of Bonjour error
I'm trying to install iTunes version 10.3 on my laptop. During the installation an error message occurs "The older version of Bonjour cannot be removed. Contact your technical support group." At the end of the installation process another message occurs 'The installer process was interrupted before the requested process for iTunes could be completed. Your system has not been modified."
I've tried renaming and deleting the Bonjour files with no success after several weeks of trying to fix.. Finally did a system restore and gave up, but my sister bought a new Shuffle on the weekend but in needs at least iTunes 10.0. I have iTunes 8.0.2.20 on my laptop. Does anyone have any suggestions on what I can do to install the current version of ITunes on my PC or removing Bonjour?Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
Can someone help?I'm tring to install itunes,but when I do I get an error. I't said (Old apple update can not be deleted) I tried to delete it manualy but still gettin the message. Any ideas?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I keep trying to down load the new firefox but nothing happens
i am using an old version of firefox and get messages to down load the latest version i do this and nothing happens
hello, did you also run the setup, after you've downloaded it?
[[Install Firefox on Windows]]
please also note that you have loads of outdated plugins present, which have multiple securtiy vulnerabilities & will put your system and your personal data at risk each time you're on the web or they might already be compromised. please uninstall the multiple old shockwave flash & director plugins from the windows control panel & [https://www.mozilla.org/plugincheck/ keep the other plugins updated].
you should probably do a full scan of your system with the security software already in place and different other tool like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] ... -
Trying to down load itunes but it keeps freezing during down load :(
I cant download itunes for my ipod i was given by a friend ? im new to it all ? also while trying to download itunes it always freezes on me???
I would suggest giving us more details and clarify both questions.
From your message, I got these two questions, please confirm that they are the right ones:
1) You were given an iPod from a friend and you want to load your music onto it?
2) When you're downloading the iTunes program from the internet, your browser becomes unresponsive and freezes?
If those aren't the correct questions, please take time to write them in a way that we'll understand exactly what you're trying to do.
Once we have an idea of what you're asking, we can try to answer properly.
Thanks! -
When downloading Itunes I get this message:
There is a problem with this Windows Installer package a Program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor..
is there a number for me to call or can someone explain what has happen...
Thank you for your help....Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I'm trying to download iTunes 11.1.4, after download i have still got version 10.39 and when I open iTunes uknown error (-42408) appears and it tells me error at iTunes. please help
Hello phoebe187,
The following article provides steps for resolving this error and getting iTunes working again.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074
Cheers,
Allen -
What I said in the question. I have windows XP
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
I have set up my yahoo email account on my new ipad but can't get it to work - the error message says yahoo server unavailable which I find hard to believe! Can anyone help me please?
I checked the settings as per your link above and I have them set up correctly on my ipad (I have yahoo plus). That is to say I have added the plus.stmp.mail.yahoo.com as an outgoing server with the server port 465 but it still doesn't work.
Annoyingly, I also took the advice of some earlier posts and changed my yahoo password and now I can't get email on my iphone 4 either - it was working perfectly before. I put in the new password and now both the ipad and iphone give me the "server unavailable" message. Grrrrrr....
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