Trying to download a movie on a laptop. tellls me i can't play it on that computer because my apple account has too many users. how do i see who is listed as a user so that i can delete one if it's not needed

trying to download a movie on a laptop. tellls me i can't play it on that computer because my apple account has too many users. how do i see who is listed as a user so that i can delete one if it's not needed
please help
[email protected]

The list you saw that shows what drivers are available from Apple Software Update is based on what drivers are supplied by the vendor to Apple. So it would appear that HP has not provided Apple with a scanner driver for 10.9 (known as an ICA driver), or provided an update if one was available for a previous version of OS X, so that you can scan from Image Capture.
I checked the HP web site for your model and they don't show any scanner driver or scanning software. If there was a scanner driver, you would be able to use Vuescan.
As for the Scan button not working, the following is documented by HP
Scanning to the computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. You must use HP Scan software to scan from the printer.
But there does not appear to be any version of HP Scan software available for 10.9. So unless someone else has some workaround, it seems that you won't be able to scan with this model of HP.

Similar Messages

HT3702 Trying to purchase a book and it keeps saying your apple account has been disabled. How do I fix that

Trying to purchase a book. Get a pop up screen that says "your Apple ID has been disabled". How can I fix that

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT5312 I can't look at my security questions because i incorrectly answered them too many times though it would not save the changes i made?

I want to be able to change my security questions and answers

You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

My apple account has been disabled. How can i fix it?

yeah...

You need to contact support:
http://www.apple.com/support/itunes/ww/
Enter country and select bottom contact support link on the left on the next page that loads.
AC

I've been given a Macbook Air as a gift (with OS 10.7.5). Garageband is missing and I can't dl the app store version because apparently my OS is too old. Help??

I've been given a Macbook Air as a gift (with OS 10.7.5). Garageband is missing and I can't dl the app store version because apparently my OS is too old. Help??

Try to by an iLife '11 installation DVD - perhaps you can find it at Amazon or eBay.
Or try to update the MacOS X version of your MacBook Air to MacOS X 10.9 Mavericks. If your MBA qualifies for the Mavericks update, you should be able to buy GarageBand 10.0 from he AppStore.

I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?

I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I am a first time user trying to download a movie to my PC. I created and verified my apple ID, but can't get into the itunes store.

I am a first time user trying to download a movie to my PC. I created and verified my apple ID, but can't get into the itunes store. Please help.

Why not? What, if any, errors are occurring when trying to access the itunes store?
Is iTunes actually installed?

Im trying to download a movie from itunes and it says i dont have enough memory. I can see that I have 13G in icloud but i dont know how to add the movie to that memory

Hi,
Im trying to download a movie from itunes to my ipad 2 but it says i dont have enough memory. I have 13G of space on icloud but cant figure out how to down load it to icloud. Can anyone advise please.

Hi back,
Icloud cannot be used to increase internal memory of ipads, otherwise nobody would buy more expensive 32, 64, 128 gigabyte versions. Hype with "movies in the cloud" is more of itunes store, keeping movies available for you in order to download on any device. That does not go against your storage in the cloud, though.
So if you go to your computer and you purchased movie ( not rented ) you can download and watch.
There is something else to pay attention to, your ipad (if I am not mistaken) is not capable to run HD movies, make sure you do buy Standard Definition, and they will take less space on ipad.

I recently tried to download two movies. Would not complete download. Movies were removed from que, however, the Ipade now shows 10MB of "Other" content that I cannot delete. Any suggestions?

Tried to download two movies. Neither was successful. Apple removed them from download que and reimbursed cost. Now I have 10MB of "Other" content that I cannot delete. There are NO movies listed on the Ipad or Itunes to delete. Any suggestions?

To Scxy1234: I also don't know why my paste special options only had 3 choices excluding "device independent bitmap'
To Steve Fan: I created the new second user account in my window 8. It was set as a standard account, not as administrator account as my first original user account. Specifically, i used the same email address with this forum account's to
create this second user account. It means that the second user account in my laptop also was a Microsoft account.
Can you guess what happened after i had logged in to the second user account? I opened some random websites by firefox, copied and pasted all text and pictures on these websites into a word document and onenote successfully without any problems!!!!
I saved this word document and exported this onenote section to a Usb. After that, i switched from second standard user account to my window administrator account and opened the two files which were saved to Usb previously. They were opened and displayed
normally as the same as what i previously had seen in the second user account, i.e. pasted text and pictures were displayed normally. However, when i opened the same web address again to copy the same text and pictures to word and onenote, there were only
text lines pasted successfully, excluding pictures! This old strange problem happened again when using original administrator account for logging in window. In contrast, when using the second standard user account to log in window, copying and pasting text
and online pictures of Microsoft office worked normally.
I truly don't figure out the reason(s) caused this strange problem. I think my case is a special case because i tried all solutions other people had tried but nothing worked.
Please help me!
p/s: when i logged in the second standard user account, i opened the paste special options in word and there were only 3 choices under paste special options, excluding "device independent bitmap"

I am trying to download a movie onto my brand new ipod that has nothing on it. it is a 8gb ipod and the movie is 3.4 gb. halfway through it tells me there is no more space to download the movie. how do i fix this?

i am trying to download a movie onto my brand new ipod that has nothing on it. it is a 8gb ipod and the movie is 3.4 gb. halfway through it tells me there is no more space to download the movie. how do i fix this?

Go to the Store tab in iTunes and click on the Check For Available Downloads.

HT204370 I tried to download a movie on my iPad but it didn't work... Is there some way I can access it on my computer now to download it? When I go to purchases in my iTunes it doesn't come up :-/

I tried to download a movie on my iPad but it didn't work... Is there some way I can access it on my computer now to download it? When I go to purchases in my iTunes it doesn't come up :-/

I tried to download a movie on my iPad but it didn't work
Could you walk us through what happened when you downloaded the movie?

TS3074 While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?

While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?

Perhaps the answer provided for this problem in Microsoft's forums will help.
Good luck.

I am trying to download Illustrator to my windows laptop. I tried with CC but got an error when entering the license number. So someone told me that CC is different from CS6 Illustrator, and I have a license only for CS6 Illustrator. What is the correc

I am trying to download Illustrator to my windows laptop. I tried with CC but got an error when entering the license number. So someone told me that CC is different from CS6 Illustrator, and I have a license only for CS6 Illustrator. What is the correct link for CS6 Illustrator then?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

So i install the itune on my new computer and im trying to download my movies that i bought but its asking for my to authorized my computer what does that mean?

so i install the itune on my new computer and im trying to download my movies that i bought but its asking for my to authorized my computer what does that mean?

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(101578)

I got this message after trying to download a movie: an unknown error occured (-50). please check that the connection to the network is active and try again. I'm pretty sure that my internet is connected, especially since I downloaded a song before that.

Like I said, I'm pretty sure my internet is connected as I just downloaded a song right before I tried to download the movie. The extras for the movie downloaded by the way, but not the actual movie. Any ideas?

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Trying to download a movie on a laptop. tellls me i can't play it on that computer because my apple account has too many users. how do i see who is listed as a user so that i can delete one if it's not needed

Similar Messages

Maybe you are looking for