Trying to download adobe captivate trial version since Saturday -- download and launch does not seem to work

having trouble downloading and launching trial version of captivate.  Using a Windows 32bit system.  When I try to launch -- get error message that says "the procedure entry point NormalizeString could not be located in the dynamic link library KERNEL32.dll"

Troubleshoot with install logs | CS5, CS5.5, CS6, CC

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