Trying to download and use Flashplayer

Hi
I've been trying to view virtual tours of houses through an estate agent's website which requires me to download Adobe Flashplayer. I go to the Adobe website, download and install Flashplayer okay but then it just doesn't seem to 'activate', so that when I go back into the website it's still saying I need to download Flashplayer (and I've now been round this loop about 5 times!).
Being new to a Mac, is there something I'm supposed to do to make some downloaded software actually work?
Many thanks!

Flash player is usually installed as part of the OS installer. Go here on the Adobe web site:
http://kb2.adobe.com/cps/141/tn_14157.html
and download and run the uninstaller first. You have to quit all browsers when you uninstall and install. Then the Flash player is here:
http://get.adobe.com/flashplayer/
Then run Disk Utility and Repair Permissions.

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