Trying to download book from kobo to library then to PRS-350 reader

I am trying to download some books that I have purchased at the Kobo site into my Sony PRS-350 library so that I can drag them onto my Sony reader device. I have contacted Sony who couldn't help so they passed me along to Kobo, who also couldn't help, so they have sent me along to get help from Adobe.
I am really hoping that you are able to help me so I can get reading on my Sony reader device.
I keep getting a 'download failed' error message when I hit the download prompt on the Kobo site. I have installed all the new software with Sony and Adobe and still no luck.
Please help me!! I look forward to hearing from you soon
Thank you so much!!
Darla

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============

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Trying to download book from kobo to library then to PRS-350 reader

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