Trying to download cc desktop app but it wont connect to the server.

I've tried several times now to re-download the Creative Cloud desktop app, but i get to the loading dialog box and it freezes saying "trying to connect to the server". What is wrong? i have a secure internet connection.

Ashlette21 for information on how to resolve the connection error please see Sign in, activation, or connection errors | CS5.5 and later.  You are welcome to update this discussion if you have any questions regarding the steps listed within the document.

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