Trying to download Edge Reflow but it doesn't work

Hi,
I'm not a CC subscriber, but I want to try Edge Reflow and clicked on the big blue Download button (https://creative.adobe.com/products/reflow?promoid=KFKMR). It popped open a dialog and immediately just crashed (then the standard Apple crash dialog opens asking me if I want to send in a crash report). It's been doing this since 3pm this afternoon when I first tried. It's 10:30pm PST now. Any help would be appreciated.
I'm using a retina MacBookPro, 10.9.2. Tried downloading from both Chrome (Version 34.0.1847.116) and FireFox (28.0).
Cheers,
David

Nickname338866 did you recently upgrade your MacBook Pro or transfer files from another computer? Based off your screen shot it appears you are using an older version of the Adobe Application Manager utilized for Mac OS 10.6.8 computers.
I would recommend you complete the following steps to reinstall Edge Reflow:
Run all available Adobe uninstallers located in the Applications/Utilities/Adobe Installers folder
Using Safari or FireFox please go to https://creative.adobe.com/products/creative-cloud
Download and install the Creative Cloud Desktop application
Reinstall Edge Reflow through the Creative Cloud Desktop application by following the steps listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally in regard to error you received in Chrome please see Error referring to aam protocol when you click download button | CC - http://helpx.adobe.com/creative-cloud/kb/cc-download-button-gives-aam.html. I would recommend you work on resolving the error in Chrome separately as you can utilize a different web browser to install Edge Reflow and the Creative Cloud Desktop application.

Similar Messages

What's wrong with my AppStore? I tried to download an app but it doesn't work.

I tried downloading real racing 2 yesterday but I paused the download for about a day and now I can't download apps.

did it finish loading the 1st one you tried but paused?

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

How did you rebuild?
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/">iPhoto Library Manager</a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date

My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?

If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972

I need help with the photo stream. Everytime I try to open it on my PC it says photo stream is unable and I have tried everuthing to enable it but it doesn't work. Any help, please?

I need help with the photo stream. Everytime I try to open it on my PC it says photo stream is unable and I have tried everuthing to enable it but it doesn't work. Any help, please?

Freezing, or crashing?
ID on the Mac can produce reports that may (or may not) prove helpful in diagnosing the problem. I suspect this is something not directly related to InDesign, and maybe not to any of the Adobe apps directly since you seem to be having a problem in more than one. That often inidcates a problem at the system level.
Nevertheless, it won't hurt to try to gather the reports. You'll find driections for how to generate them, and to post them on Pastebin.com (then put a link to them here) so we can see what's going on at Adobe Forums: InDesign CS5.5 Not Responding
Do you happen to run a font manager? If so, which one, and waht version?

I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .

I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
 Cheers, Tom

I have several albums in my library that I cannot get onto my device. I have tried manually adding the albums, but it doesn't work. I can view the albums in "Music," but when I click on "iPhone" they are gone. How can I transfer them over?

Can't add albums in library to iPhone.

Full question: I have several albums in my library that I cannot get onto my device. I have tried manually adding the albums, but it doesn't work. I can view the albums in "Music," but when I click on "iPhone" they are gone. How can I transfer them over?

When I open Creative Cloud there is only a thinking wheel and nothing else. I have downloaded it again but still doesn't work. I want Lightroom and it keeps saying I need this to download it.

I have downloaded it again but still doesn't work. I want Lightroom and it keeps saying I need this to download it.

1.If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html and see if it works.
2.Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Try to launch CC desktop and sign in with your Adobe Id (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html) .
{Note for step 2: The file is in the user Library, not the Applications folder. To see the hidden user Library (not the system Library) in the Finder click on the Gomenu item and then hold down the Alt / Option key. You will see Library appear between Home and Computer. Click onLibrary and then navigate toApplication Support > Adobe > OOBE.
Alternatively open the Terminal and paste in the following and then press the Enter / Return key:
rm ~/Library/Application\ Support/Adobe/OOBE/opm.db, This will also delete the file}
Other related threads:
http://forums.adobe.com/message/5468864 (spinning blue wheel)
http://forums.adobe.com/message/5469306
Hope it works.
Regards,
Rajshree

My iPhone 5 only charges with my lightning port cable and only on one side. I've tried buying a new cable but that doesn't work.

My iPhone 5 only charges with my lightning port cable and only on one side. I've tried buying a new cable but that doesn't work.

Since there's no one side on a lightning cable, make an appointment with genius bar for an evaluation.

Within Music Library can anyone please explain why when I select the option to sort 'Album by Artist' a number of tracks are being treated as separate albums? How can I correct this? I have tried to 'drag and drop' but that doesn't work.

Within music Library can anyone please explain why after I select the option to sort 'Album by Artist' a number of tracks are being treated as separate albums? How can I fix this? I have tried to manually correct by 'drag and drop' individual tracks but that doesn't work. My music library includes a number of repeat album artwork images simply because not all tracks are being listed under the one album making my library more difficult to use than it should. Any advise would be appreciated.

See Grouping tracks into albums.
tt2

I click on the Mozilla icon and it will not load. I have tried to uninstall and reinstall but that doesn't work either

I have tried to open Firefox, but it just sits there and doesn't load. I have tried to uninstall and reinstall but that works for a few hours and then it goes back to not loading. I don't know what else to do to get it too load.

Right-click on your Windows Taskbar and select Start Task Manager. Look in Task Manager for processes running that are Firefox-related, such as Firefox.exe or plugin-container.exe. If you see either of those, right-click each of them and select "End process". Then try again to start Firefox in [[Safe Mode]]. 
*If Firefox will start in Safe Mode, select the option you are presented with to disable your add-ons and plug-ins and restart Firefox normally. You likely have a plug-in, add-on, or a combination of two or more that is causing the problem. Because Firefox allows users to customize endlessly, sometimes there can be conflicts between customized items. From the Firefox menu bar, go to Tools -> Add-ons then re-enable them one by one, restarting Firefox after each and testing after each one to see which one or combination of two or more is causing the problem. 
*If Firefox will not start in Safe Mode, make sure you again check Task Manager and end any running instances, then uninstall Firefox and download a fresh copy from mozilla.org/firefox using another browser temporarily. Re-install Firefox (see: [[Installing Firefox on Windows]] for more help ) and try running Firefox again.
Please report back your progress.

Tried installing new Flash Player but it doesn't work.

I went to view a video online and it said i needed an new version of Flash player so i clicked on the link and i downloaded the newest version. I unistalled all of my old Adobe versions first. It said installation complete but now EVERYTHING that used Flash before (Pandora, You Tube, Hulu, etc) doesn't work. I keep trying to uninstall and re-install but nothing changes. My adobe reader works, but not Adobe Flash. HELP!!

Hi, You didn't say what operating system or browser(s) you are using. If you are using IE, go to your manage add ons
and look for Shockwave Flash Object..and see if Flash10e.ocx is listed with it and it is Enabled. If you use FF, find the plug-in SWF and it is 10.0.45.2 and enabled.
You can also check your Flash files to see if all of the old FP was removed and the new was installed.
Thanks,
eidnolb

I tryed to download Paid app but it won't work.

I tried to download Toca Town made by Toca Boca (paid app). Every time I try to buy it, it says cannot download and to contact apple at the website. What should I do?

You can try:
http://appleid.apple.com
and select manage account, verify that your payment details are appropriate.
But that may not correct what the problem actually is and since the only option they present to you is to contact them, that is quite possibly the only option that will work.

Downloaded adobe flash but it doesn't work/run ??

see above

What is your operating system & version?
What is your web browser?
You downloaded Flash Player, but did you also install it?
What exactly means "doesn't work/run"?

How can i update my contacts on the ipad and have it go to my iphone. I tried backing up on icloud but this doesn't work. yes i had them plugged in when i backed it up

I want to update my contacts on my IPad and transfer it to my IPhone4. I tried backing up to ICloud (plugged in) but it didn't work.
Anyone have any suggestions?

Matthew Smith wrote:
... The only way I can think of doing it otherwise is possibly by syncing via iTunes via another Mac OS X user account where the address book is empty and then deleting them there and resyncing. ...
Brilliant! That worked like a charm.
I created a new User Account on one of my Macs and logged into it. I connected my iPhone to its iTunes and checked my iPhone's Sync Contacts option in iTunes. Since that account's address book was basically empty (two dummy contacts, one for Apple and one for this new user), I ended up with only those two Contacts on the phone. Then, going back to my real User account (which does not have syncing turned on in iTunes) the phone synced nicely with the MobileMe account and populated the phone with all the MobileMe contacts and groups.

Trying to download Edge Reflow but it doesn't work

Similar Messages

Maybe you are looking for