Trying to download Edge Reflow but it doesn't work
Hi,
I'm not a CC subscriber, but I want to try Edge Reflow and clicked on the big blue Download button (https://creative.adobe.com/products/reflow?promoid=KFKMR). It popped open a dialog and immediately just crashed (then the standard Apple crash dialog opens asking me if I want to send in a crash report). It's been doing this since 3pm this afternoon when I first tried. It's 10:30pm PST now. Any help would be appreciated.
I'm using a retina MacBookPro, 10.9.2. Tried downloading from both Chrome (Version 34.0.1847.116) and FireFox (28.0).
Cheers,
David
Nickname338866 did you recently upgrade your MacBook Pro or transfer files from another computer? Based off your screen shot it appears you are using an older version of the Adobe Application Manager utilized for Mac OS 10.6.8 computers.
I would recommend you complete the following steps to reinstall Edge Reflow:
Run all available Adobe uninstallers located in the Applications/Utilities/Adobe Installers folder
Using Safari or FireFox please go to https://creative.adobe.com/products/creative-cloud
Download and install the Creative Cloud Desktop application
Reinstall Edge Reflow through the Creative Cloud Desktop application by following the steps listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally in regard to error you received in Chrome please see Error referring to aam protocol when you click download button | CC - http://helpx.adobe.com/creative-cloud/kb/cc-download-button-gives-aam.html. I would recommend you work on resolving the error in Chrome separately as you can utilize a different web browser to install Edge Reflow and the Creative Cloud Desktop application.
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