Trying to download InDesign CC and getting an error message-
Trying to download InDesign CC and getting an error message… "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign". All other apps that I've downloaded are working properly, but InDesign won't open.
Here's the screen shot of the error box...
Hi McMilla,
as per the screen shot it looks like we dont have enough permissions on your Preference folder . I would suggest the following steps and let us know if these worked or not for you .
Go to //Library/Preferences/
~/library/Preferences
/library/application support/Adobe
~/Library/application support/Adobe
and give full permissions to Preferences folder and the Adobe folder.
Cheers,
Kartikay Sharma
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