Trying to download itunes and website keeps saying certificate error

i keep trying to download itunes on my computer but keeps saying certificate error please help

Turn off your Firewall. If that doesn't work, turn off your AntiVirus Protection until you have successfully downloaded it. Make sure you are downloading it from the Apple site:
http://support.apple.com/kb/DL1615
Cheers,
GB

Similar Messages

  • HT1349 I'm trying to download ITunes and I keep getting an error 2330

    Error 2330 keeps on coming up when I try to download itunes. Support would not let me ask the question through email because I did not have a serial number.

    GCBruce wrote:
    Support would not let me ask the question through email because I did not have a serial number.
    How to find the serial number of your Apple hardware product

  • I am trying to download iTunes but it keeps saying I have to verify that I have sufficient privileges to start system services. Any way to fix this?

    I am trying to download iTunes but it keeps saying I have to verify that I have sufficient privileges to start system services. I have downloaded iTunes without a problem before, and I'm the only user on my computer so I obviously have suffucient privileges.

    fhdNKS, how did you fix it?  I'm getting the same error message and can't figure it out.  I've seen this question several other times on this forum too.  Thanks! 

  • TS3694 my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

    my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

    Hello Amz_Bajwa,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694#error3194
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    Best of luck,
    Mario

  • Im trying to use itunes and it keeps saying i need quicktime when downloading it stops install and reports error and to go to windows/installer/quicktime.msi

    Im trying to download itunes it says i need quicktime that keeps coming up with error saying to go to c;/windows/installer/quicktime.msi what does this mean

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up").
    In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?

  • Im trying to download itunes and it just says thank you and no downlaod comes up please help

    I had to re download itunes and i am on apple website but when i choose download it just says thank you for downloading and no download occurs does anyone know why?

    What worked for me was to clear the browser cache and then try downloading again.  Also, give it some time to download.  I noticed that when the file was finally downloading, I still got the "thank you for having downloaded" page, even though the download was nowhere near complete yet.
    (It didn't help to try downloading on IE instead of Firefox.  Got the same "thank you" message on IE even though nothing was downloaded.  I double-checked my downloads folder and I'm sure nothing was downloaded)

  • I keep trying to download apps and it keeps saying iOS 6.0

    I can I download apps

    Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
    As to your problem, try resetting the iPhone:
    http://support.apple.com/kb/HT1430
    and then try downloading again. If that doesn't work, you may have to restore your iPhone:
    http://support.apple.com/kb/HT1414
    Hope this helps. Regards.

  • I tried to download firefox and I keep getting the error message "I E 8" cannot open this page-site cannot be found or unavailable. Can you offer some suggestions.

    The Download banner comes up and appears to be laoding, but it later fails-out/errors out with the above message..."site not available, page can't be opened. Any thoughts on how to fix?

    Hi!
    It sounds like you're having trouble with Firefox for Desktop. I'd recommend contacting the Firefox for Desktop support forum here: [https://support.mozilla.org/en-US/questions/new/desktop https://support.mozilla.org/en-US/questions/new/desktop]; they'll be more knowledgeable and better able to answer your questions than the volunteers here at the Firefox OS forum.
    I hope that helps you!

  • I am trying to update my payment information in iTunes and it keeps say to contact support.

    I am trying to update my payment information in iTunes and it keeps say to contact support.

    Click here and ask the iTunes Store staff for assistance.
    (103094)

  • Trying to download itunes and keep getting message 'the system administrator has set policies to prevent this installation' and therefore cant download - any ideas

    trying to download itunes and keep getting message 'the system administrator has set policies to prevent this installation' and therefore cant download - any ideas

    Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
    http://www.apple.com/itunes/download/
    Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
    Does that go through any better for you?

  • HT2534 I'm trying to set up my account on iTunes and it keeps saying contact iTunes support when I try to enter payment info

    I'm trying to set up my account on iTunes and it keeps saying contact iTunes support when I try to enter payment info

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • I'm trying to download itunes, and it say's verify privileges before it can start.  how do I do that?

    HELP!  I'm trying to download itunes, and it won't start, because I need to verify that I have sufficient privileges.....what does that mean and how do I fix it?
    Don't know what happened to my orginal itunes, it say's it didn't download correctly.......duhh, I've had it for years!

    Hi charinmt,
    Thanks for visiting Apple Support Communities.
    If you are not able to download or install iTunes due to insufficient priviliges, make sure that you are logged into your computer as an administrator:
    Make sure you have an administrator account.
    To install iTunes or QuickTime, you need to log in as an administrator on the computer. If you're not sure you have an administrator account, you may find this Microsoft article helpful: Windows 7: How do I log on as an administrator?You can refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
    See this article for more information and help with troubleshooting iTunes installation issues:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    All the best,
    Jeremy

  • I need help Apple!!!! I keep trying to download apps and it always says "youve already purchased this, so it Will be downloaded Now at no additional charge."  And after i try to download it wount download, please help me because im getting tired of this!

    I need help Apple!!!! I keep trying to download apps and it always says "youve already purchased this, so it Will be downloaded Now at no additional charge."  And after i try to download it wount download, please help me because im getting tired of this! Oh and i keep going to the already downloaded apps section and i try to download it but it shows the little icloud symbol and i click it but it wount download it please help!!!!!!!

    Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
    As to your problem, try resetting the iPhone:
    http://support.apple.com/kb/HT1430
    and then try downloading again. If that doesn't work, you may have to restore your iPhone:
    http://support.apple.com/kb/HT1414
    Hope this helps. Regards.

  • HT4623 In trying to download itunes 11 I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???

    In trying to download itunes 11, I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???
    Actual message
    Error writing to file;C:\programs files(x86)\itunes.resourses\da.lproj\parentaladvisory.png. Verfiy that you have access to that directory.

    Sorry I can't help but I do get the same error. Previous versions of iTunes on Win XP machine ran fine. I have uninstalled, rebooted, and tried a new install but still get the same error. I can access the directory via Windows Explorer so not sure why the error says it can't access the directory.

  • I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

    I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

    Good day BenithaK,
    Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
    Apple ID: What to do after you change your Apple ID - Apple Support
    To change your iTunes billing information for either Apple ID account, follow the directions in this article -
    iTunes 12 for Mac: Manage your iTunes Store account
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

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