TRYING TO DOWNLOAD ITUNES---NOT WORKING
got my new 30gb ipod today. went to the apple web site to download itunes. I clicked on download & the screen shifted
to the next screen which indicated it had downloaded. Nothing happens after that. No install wizzard or equivalent.
Background....I had itunes7.0 on my computer for my grandson, his nano was stolen. I removed (or think I did)
all of that softwear before trying to load 7.2.
please help....."tearful in Tuscaloosa"
hi April!
just doublechecking something. is the download hanging at the initial phase of proceedings? or is this happening after the installation has actually pretty much completed?
if it's at the later stage of proceedings, are you getting a sort of "brief flash of a license screen? or is something else a little different happening?
love, b
Similar Messages
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I tried to download itunes to my phone.First it wanted it to download the new itunes.We also updated our Windows xp.I kept coming up can't complete because there was an error when setting up.One time is was error 9 and they tried to help me.I have a laptop with the internet and we tried it there.We were able to get service pack 3 downloaded.So we did upgrade the itunes on the laptop even though I have never put music on there but there is some from someone .I never heard of many of the songs.Any how I did try to download and restore on the laptop and then come to the land computer and see if the box comes up to restore the contacts.Well it didn 't work and now my phone won't even turn on .I have no one to call if something happened to me.I am going to the Apple store right off the bat tomorrow morning.I have everything in the box and the phone and reciept and see if they make it work or give me another one.I have to take my sim card again since They gave it back to me.I bet it means I can't sync the photos in the phone.Even with 2 computers and talking with 3 people it still did not work.All because I wanted to download the itunes to my phone.I don't care now if I can just get my phone to work and my contacts are in there.I hope I don't have to buy the ringtones again I bought 4 of them.Any one have this problem and what did you do to fix it?
The Apple rep tried both those ideas and both failed. The rep was connected to my computer so she
could see my screen and show me exactly what to do. My iPhone (not ipad) never has synced photos to my computer,
I have to use explorer to copy and paste or cut and paste them to my PC . It is the syncing back to my iPhone of only the much smaller selected photos that used to sync in itunes but now the itunes sync button cannot be clicked to make that happen. And the reason I only sync back selected photos is that my total PC pictures file is about 40 Gb. Also I find it a lot more useful to have a small number of folders ( no sub-folders of course) so I can quickly locate on my iPhone pictures from different categories such as family, autos, etc. None of this posed any problems for over a year until just recently. I am reading on other threads of many people with other iTunes syncing problems, and wonder now if it is the latest iTunes updates that are causing the problems? While I have tried removing and reinstalling iTunes on my PC, I don't know how or if you can, install a previous version? -
I tried to update the latest update 1/27/14 and it ran into a problem. I am not able to get to my library. I tried to download Itunes and it won't work . What should I do?
Are you sure it was error 0604 since I never heard of that error, it does not appear in the list of errors in the following and a search of Apple's support site gets no hits. However, error 1604 is list and users have reported that error number. If 1604 is the error number the following tell yu wnat to do when you click on that error number:
iOS: Resolving update and restore alert messages -
My itunes not working after it tried to download the new version. it keep giving error 7
my Itunes not working after it tried to download the new version. it give me message: erro 7 or window error 193. need help. thank
What worked for me was to uninstall from the control panel in this order: Thanks to another post on this board... this worked... link to the discussion here: https://discussions.apple.com/thread/5817584?tstart=0
ITunes
Apple Software Update
Apple Mobile Support
Bonjour
Apple Application Support
I had problems uninstalling Apple Mobile Support, I had to repair it first before I could uninstall it. You will have to restart the computer after all the uninstalls, and before reinstalling ITunes. I reinstalled ITunes from the Apple website afterwards (fresh download) ... everything works for me now that I have done this. -
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Trying to download itunes and its not working, can someone help plz??
I am trying to download itunes to my computer, and everything seemed to be loading ok, but then when I get to the terms&conditions and I try to hit agree, nothing happens, it's as if I can not even click it, does anyone have any idea on what i can do? Thanks
hewlet packard Windows XPhi April!
just doublechecking something. is the download hanging at the initial phase of proceedings? or is this happening after the installation has actually pretty much completed?
if it's at the later stage of proceedings, are you getting a sort of "brief flash of a license screen? or is something else a little different happening?
love, b -
I am trying to download itunes to my computer, when i hithe download button all it does is go to the "now that you have downloaded itunes" screen.....NOTHING HAS BEEN DOWNLOADED!!!!!!!!!......i have been trying for 2 days to do this, please help.....Thanks
i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us
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im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
Trying to download iTunes 64-bit version on my new Windows 7 PC. Getting the error 'could not locate "%APPDATA%". How do I get past this error? The software doesn't install. Appreciate if someone in the forum can help.
The backup and restore from the iCloud was a little unnerving since the restore erased all information from the iPod. The iCloud backup and restore took a long time, but worked. I was very grateful.
Trying again to backup to iTunes locally proved to be the same challenging problem. The same backup to corrupt file was the message. The status bar showing backup seemed to move faster to start, but then slowed to a creep toward the end before the error.
When trying to restore a backup in iTunes, the "Restore" button is grayed out since it is looking for a local copy. Any restore would need to be from the iCloud which already worked but isn't the final solution.
Your suggestions were good, I am just in the same boat. Any thoughts about doing the following?
1) creating a cloud backup
2) resetting the iPod to factory defaults
3) removing all traces of iTunes from my computer and
4) installing iTunes and setting up iPod from scratch.
This is the next thing on my list. -
I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application How can i download it?
In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?
I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again. -
I am trying to download iTunes to my laptop but I keep getting this "Could not open key: UNKNOWN\Components\ followed by a bunch of numbers and letters. I have unistalled iTunes and all the other apple componants. I also used followed this http://discussions.apple.com/docs/DOC-3581. But I am still getting the same "Could not open key:" error and it tells me that iTunes could not download.
On occasion, when changing ownership or permissions has no effect on the UNKNOWN\Components\ error, the fixit from the following Microsoft document sometimes works:
Fix problems with programs that can't be installed or uninstalled -
i am trying to download itunes to my win32 vista os and i keep getting an error message that it is not a win32 application
In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
I'm desperately trying to download iTunes 11.1. I have tried every single suggestion and link suggested in the discussions. My Mac tells me I need it for my iPhone with IOS 7, to connect it. I check for updates, then it checks, then says it's up to date but it isn't!! Still got the old iTunes! Have tried the download in www.itunes.com, I press download and 2 seconds later it says thankyou, but there's nothing there! Have tried from another link and try to open it and it says it's not recognized. I think I'm going to go insane. I have been trying iTunes contact but I can't get hold of them! Does anyone know what I can do? I'm technologically challenged so I only know the basics and have NEVER had a problem with updates, downloads etc, ever!!! HELP
I just tested it (on 10.6.8) and it worked perfectly well, so it may be something on your computer. You could try creating a new user account on your Mac and using that to try downloading. You can then install on that account and it will be available on your normal one.
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Trying to download iTunes 10.7 in Windows 7 64-bit. When I click the download now button, it immediately goes to the "Thank you for downloading" screen, but the file has not downloaded. Popups unblocked. Any thoughts? Thanks!
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
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