Trying to download iTunes on my husband's windows vista laptop and we keep getting error messages that say error z, apple application support was not found, windows error 2. Tried 2 different browsers and it still would not work. Can you help? Thank you.
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2
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I'm so lost!!!!
Welcome to the Adobe Forums.
To better assist you with this issue we need to know:
What is your operating system? (Windows or Mac) (XP, Vista, 7, 8)
What browser do you use? (Internet Explorer, Firefox, Chrome, Opera, Safari) -
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Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
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