Trying to download itunes
Trying to download itunes and it does not because i don't have a 64 bit, how can i get it.
please help me it's for my children and i bought a APP Voucher.
Thank you.
If you go to http://www.apple.com/itunes/download/ the version of Windows you are running should be detected and the correct installer made available for you to download. There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded. As an alternative, you can go directly to the relevant downloads (this is for the latest release, iTunes 12):
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe
You can also use these links if you want to download on one computer but install on another.
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.
Similar Messages
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I am trying to download iTunes on my new desktop computer (Windows 7, 64 bit). It starts installing, and then stops with the message- "The System Administrator has set policies to prevent this installation." This is a stand alone computer and I am the sole user. Please help.
This is a Microsoft Windows Issue.
From a MS Support Engineer:
"Hi,
· Is the computer on a domain?
· Is the issue isolated to only this software or you get the same error message with other software’s as well?
Try the steps below and check if it helps.
Step 1:
Run the software setup file as an administrator and check if it helps.
a. Right click on the setup file of the software that you are trying to install.
b. Select “Run as administrator”.
Step 2:
Temporarily disable the antivirus software running on the computer and check if you are able to install the software.
Disable antivirus software
Warning:
Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Step 3:
a. Click Start, type "Local Security Policy" (without quotes) and press enter.
b. Click on Software Restriction Policies.
c. In the right pane, double click on the "enforcement".
d. Select “All users except local administrators”.
e. Click Ok and restart the computer and check if the issue is fixed." -
I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?
iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Trying to download itunes on new computer and it says thank you for downloading but nothing happened
trying to download itunes on new computer and it says thank you for downloading but nothing happened
Clear your broswer's cache and then try again.
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I tried to download itunes to my phone.First it wanted it to download the new itunes.We also updated our Windows xp.I kept coming up can't complete because there was an error when setting up.One time is was error 9 and they tried to help me.I have a laptop with the internet and we tried it there.We were able to get service pack 3 downloaded.So we did upgrade the itunes on the laptop even though I have never put music on there but there is some from someone .I never heard of many of the songs.Any how I did try to download and restore on the laptop and then come to the land computer and see if the box comes up to restore the contacts.Well it didn 't work and now my phone won't even turn on .I have no one to call if something happened to me.I am going to the Apple store right off the bat tomorrow morning.I have everything in the box and the phone and reciept and see if they make it work or give me another one.I have to take my sim card again since They gave it back to me.I bet it means I can't sync the photos in the phone.Even with 2 computers and talking with 3 people it still did not work.All because I wanted to download the itunes to my phone.I don't care now if I can just get my phone to work and my contacts are in there.I hope I don't have to buy the ringtones again I bought 4 of them.Any one have this problem and what did you do to fix it?
The Apple rep tried both those ideas and both failed. The rep was connected to my computer so she
could see my screen and show me exactly what to do. My iPhone (not ipad) never has synced photos to my computer,
I have to use explorer to copy and paste or cut and paste them to my PC . It is the syncing back to my iPhone of only the much smaller selected photos that used to sync in itunes but now the itunes sync button cannot be clicked to make that happen. And the reason I only sync back selected photos is that my total PC pictures file is about 40 Gb. Also I find it a lot more useful to have a small number of folders ( no sub-folders of course) so I can quickly locate on my iPhone pictures from different categories such as family, autos, etc. None of this posed any problems for over a year until just recently. I am reading on other threads of many people with other iTunes syncing problems, and wonder now if it is the latest iTunes updates that are causing the problems? While I have tried removing and reinstalling iTunes on my PC, I don't know how or if you can, install a previous version? -
I get error message -42408 when trying to download itunes update 11.0.2 and I therefore can not update to that latest version. What can I do?
Hey there davidgor2!
I have found an article that should help you resolve this issue with updating your iTunes. The article can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
and the specific part of the article you will want to look at first is right here:
"Error 42023" through "Error 42408"
These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
Install the latest iTunes from apple.com/itunes/download/
Remove the SC Info folder.
If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.
Thanks for using the Apple Support Communities!
Regards,
Braden -
I am trying to download itunes to my computer, when i hithe download button all it does is go to the "now that you have downloaded itunes" screen.....NOTHING HAS BEEN DOWNLOADED!!!!!!!!!......i have been trying for 2 days to do this, please help.....Thanks
i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us
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I am trying to download itunes 10.6 and keep getting the error message "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes67.msi". Where do I find this or how do I get it?
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Trying to download iTunes 11.1 but it keeps giving me an error message saying:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes64.msi" in the box below.
Use Source:iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
mI am trying to download iTunes to my Sony PC, but I keep getting the following error after initial download attempt:
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."
I have Windows 7 Home Premium, Service Pack 1.
Any help is greatly appreciated.Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
Please help
I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
This installation package could not be opened. Verify that the package exist.
Please help MeHi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
I am trying to download itunes to windows 7 and keep getting the error message "cannot access network location $APPDATA%\." I have contacted an Apple advisor and was not able to resolve the problem. What to do?
Since this a problem pertaining to the iTunes application, you might have better luck posting this in the iTunes forum.
https://discussions.apple.com/community/itunes
B-rock -
i am trying to download itunes 10.7. i have windows vista 32-bit. when i click on download. the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading. it hasn't downloaded it. what can i do to fix this?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Trying to download iTunes 10.4; 10.5 & 10.6 for Windows 7 64 bit - will download but not install - get error message Policy 8.0 microsoft.vc80.crt.type =win32-policy version = 8.0.50727.6195 public key token - can any help
Apple says its a Microsoft problem and of course Microsoft doesn't answer anyone
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I am getting this error message when trying to download itunes on windows 7 32 bit: microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd
Can someone please Help?I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
I also found this in another post
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2
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