Trying to download mountain lion app from app store( after using redemption code)
Wheel spins for 5 secs then fails to download - clicking on the text - message says not available in uk
However, in the experience of some, in spite of saying that the app is quietly downloading in the background. It is a huge 4+ GB file IIRC and can take a long time to download based on your internet speed. When it's done, a an app called Install OS X appears in the Apps folder. It usually opens itself and prompts you to install the OS.
YMMV
Similar Messages
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I tried to download Mountain Lion upgrade from Lion but it failed even though my card has been charged
http://www.apple.com/support/mac/app-store/contact.html?form=account
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Trying to download Mountain Lion, I have 2 accounts, both with less than $20 for the new App. Together they add up to $20. Can I merge account totals?
I have now spoken to Apple about my problem and they told me to explain the situation to my Broadband service provider British Telecom (BT).
For reasons not explained, BT suggested the problem lies with the Router hardware they have supplied (BT Business Hub - 2701HGV). Although it is relatively new there is something that prevents it from downloading Mountain Lion???
They are posting me a new one which will not arrive for 2 days. I will let you know if the new router solves this issue. -
Trying to download Mountain Lion on Mac Mini currently running Lion 10.7.4. Computer is set to never sleep. When I check progress it says "waiting" under purchases on App store. What does this mean? Way too long to still be waiting. HELP
In the app store where it says waiting, do you get the option to "resume"?
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Mountain Lion App Store Download Error
Trying to download Mountain Lion from App Store. It tells me that program size it's only 53.25 MB. When download completes (partially) tells me that download can´t be verified... Please give me a hint. Thanks
I encountered the same error "…can't be verified…" on my 2010 MBP too. Tried six times and finally I could get it installed. Here's what I did:
Went to "Users & Groups" in System Preferences, checked that the Apple ID specified for the current user is the same Apple ID I used in the download purchase of ML from the App Store.
Rebooted in Safe Mode.
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Downloaded ML at midnight (and the download was significantly faster!)
Rebooted in Normal Mode.
Ran the ML Installer. -
trying to download mountain lion OS, but whenever the net connection is broken it restarts from zero, how to prevent this and start downloading from the point it was disconnected
Disable anti virus software and try turning off the Firewall in System Preferences > Security & Privacy > Firewall.
Quit then relaunch the App Store. From the menu bar click Store > Sign In
Then click Store > Check for Unfinished Downloads -
Trying to up date my OSX currently use 10.7.5. i have tried to download mountain lion but it says i need 10.8.0 but i cant find the download link to download 10.8.0 HELPPPP!!!
Download Mac OS X 10.9 from the Mac App Store. If it's incompatible with your computer, Mac OS X 10.8 will be as well.
(91497) -
Trying to download Mountain Lion. Nothing happened.
Trying to download Mountain LIon. Nothing happened.
Tried again and App Store said I can only use content code once. Now what do I do?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Yes, you can only use it once. But now the Lion Installer should be in your list in the Purchases pane with everything else you have bought. There it should have a download button. -
Mountain Lion purchased from Mac store will not download. 'Downloading' simply stays greyed out for hours. Nothing I do changes it. I am running OS 10.6.8 on a 2010 Mac Mini. What do I do now?
If you are looking at the front page of the App Store and you are seeing the "downloading" message on the right under Quick Links.
Try this... Go into the "Purchases" section in the top bar of the App Store find ML in the list you are presented with. Does it say Resume? If so click the button and it will change to Pause. You may have paused it previously and forgot.
If not then do as Csound1 suggested and simply wait for it to finish
Jerry -
'm trying to download mountain lion, I've got an icon in the dock saying "OSX Mountain Lion waiting..." What is it waiting for? I can't seem to find any context menu or information.
I got it to download by going to the App Store, Purchases, and download.
This was after a false start thanks to Apple Help (total misnomer) which sent me to iTunes.
It is an amazingly slow download, so pack a lunch.
Thanks everyone. -
when trying to download Mountain Lion after click on buy I get this message: The product distribution file could not be verified. It may be damaged or was not signed.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
Trying to download mountain lion but just keep getting calculating coming up
trying to download mountain lion but just keep getting calculating appearing
Try to grab it from a test User Account.
Mac OS X 10.6: Creating a new user account
http://support.apple.com/kb/PH6651 -
HT1349 Redeem Mountain Lion App Store update code
I sent my Mountain Lion App Store update code to the wrong e-mail address and can't recover it, but registered the serial number to my newly purchased MacBook Pro. Can I have my code resent to an e-mail I actually use to redeem it and download the new OS?
http://support.apple.com/kb/DL1581 and supplemental http://support.apple.com/kb/DL1600
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HT203421 why do i get error 1004 when trying to download mountain lion software?
why do i get error 1004 when trying to download mountain lion software?
Read this
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I keep getting an error whilst trying to download mountain lion
I keep getting an error whilst trying to download mountain lion
taniafromyandina wrote:
I keep getting an error whilst trying to download mountain lion
What is the error message?
Pete
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