Trying to download mountain lion, but when I try to download it, asks me security questions I dont remember the answers to, so I reset the questions, but old ones still pop up when I try to download mountain lion. How do I change the questions for good?

I dont get why it asks me for my password and two security questions when just buying something from the app store, but the questions wont change.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

Whenever I try to download a new application, my parent's apple id shows up instead of mine which is on my computer. My mom doesn't want to put down her credit card information because I use gift cards. How do I change the ID on my ipod to my apple ID?

Whenever I try to download a new application, my parent's apple id shows up instead of mine which is on my computer. My mom doesn't want to put down her credit card information because I use gift cards. How do I change the ID on my ipod to my apple ID?

thank you so much lllaass. im an idiot for not finding that out.

My new iphone 5 wont let me download music or apps i have to answer 2 security questions i dont remember my answers is been so long how do i get past this to get my music

my new iphone 5 wont let me download music of apps i have to answer 2 security questions its been so long since i have used these i dont remember the answers how can i get past this to download?

In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater.

HT204053 I have changed my apple ID and I changed it via computer. When I just went to update my apps, my phone is still showing the old apple ID so I can't log in to update. How do I change the apple ID from my iphone?

I have successfully changed my apple id via computer. Now, how do I change it on my actual phone? I have the 5.1.1 iphone 3G.

I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices.

I changed my apple id but my old one keeps coming up when I try to download a new app

I changed my apple id but my old one keeps showing up. I can't download any new apps.

Try going to Settings>iTunes & App Stores, tap the ID, sign out, then sign back in with the new ID.

HT1338 Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

If you look at the User Tips tab, you will find a write up on just this subject:
https://discussions.apple.com/docs/DOC-4053
The subject of buying/selling a Mac is quite complicated. Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
SELLING A MAC A
Internet Recovery, and Transferability of OS & iLife Apps
Selling an Old Mac:
• When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
• Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
Internet Recovery:
• In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
• Though the Mac came with a particular version of Mac OS X, it appears that, when Internet Recovery is invoked, the most recent update of that version may be applied. (i.e. if the Mac originally came with 10.7.3, Internet Recovery may install a more recent update like 10.7.5)
iLife Apps:
• When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
• Once Accepted on the new Mac, the iLife apps can not be transferred to any future owner when the Mac is sold. Attempting to use an AppleID after the apps have already been accepted using a different AppleID will result in the App Store reporting "These apps were already assigned to another Apple ID".
• It appears, however, that the iLife Apps do not automatically go to the first owner of the Mac. It's quite possible that the original owner, either by choice or neglect, never Accepted the iLife apps in the App Store. As a result, a future owner of the Mac may be able to successfully Accept the apps and retain them for themselves using their own AppleID. Bottom Line: Whoever Accepts the iLife apps first gets to keep them.
SELLING A MAC B
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

When I download Microsoft word documents (if have word 2007), I have somehow changed the settings and it downloads them in wordpad, and the format is very bad and I can't read a lot of the document. How do I change the default setting back to using Micro

When I download Microsoft word documents (if have word 2007), I have somehow changed the settings and it downloads them in wordpad, and the format is very bad and I can't read a lot of the document. How do I change the default setting back to using Microsoft Word 2007 to open these documents?
== This happened ==
Every time Firefox opened
== about a few weeks ago - I had tried to open some docuuments saved on a mac, my PC (which runs Windows 7), used word pad to open these, and this seems to have changed the default settings somehow.

See this:
[http://support.mozilla.com/en-US/kb/Managing+file+types]

When i went to download a new App,i was asked to submit further security questions.I dont remember filling in these questions and answers, can i find out what they were?

When i tried to download a new App, i was asked for some extra security questions. i dont remember filling out any of these questions or the answers.
How can i find out what i put down if anything at all.?

Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help.

How do I enable my iTouch? I am trying to update the apps but when I click "Update All", a pop up "Your Apple ID has been disabled." How do I change it so I can enable my iTouch? Thanks.

How do I enable my iPod? I am trying to update the apps but when I click "Update All", a pop up "Your Apple ID has been disabled." How do I change it so I can enable my iPod? My iPod is not locked (I know my password), but I just can't figure out how to enable it. Thanks.

This may help:
http://support.apple.com/kb/ts2446

When I opt to "download this as a file" from my email account, Firefox defaults to notepad to open the file. How can I change the default to MS Word?

Question
When I opt to "download this as a file" from my email account, Firefox defaults to notepad to open the file. How can I change the default to MS Word?

Is FF downloading the file as a .txt file? If so, go to "Folder Options" in the windows control panel. Click on the "File Types" tab. Scroll down until you reach the TXT file extension. Look to see what that extension opens with (lower part of panel). It probably shows notepad. Click on the <Change> button. Scroll down until you find "Microsoft Word." Select it and click the <OK> button. That should show the TXT extension is now associated with Microsoft Word. Click the <Close> button at the bottom of the panel.
If FF is downloading the file as any other type, use the same process as above except look for the corresponding extension instead. If the extension is not listed click on the <New> button and create an association using the extension in the file name and then associate it with MS Word.
davewdan

How do I change the default folder that opens when uploading a file to the internet from my mac? (at the moment it automatically defaults to 'Downloads' folder)

How do I change the default folder that opens when uploading a file to the internet from my mac? (at the moment it automatically defaults to 'Downloads' folder)
For example...
I am on a webiste and wish to upload a photo.
I click on select file on the website
Finder opens and defaults to 'Downloads' folder (it happens with all wesbites)
How do I change this?

I am on a webiste and wish to upload a photo.
I click on select file on the website
You are attempting to download the picture to your computer not uploading photo to the website if I am understanding you correctly.
To change the download direction, you must do so through your browser's Preferences. If you are using Safari, hopefully, someone who uses Safari will help you and/or post over in their forums. I do not use Safari.
If using Firefox>Preferences>General>Save Files to:

I inadvertenly clicked on HD when purchasing a season's pass for a tv show, In the midst of the download of the first episode I discovered my mistige. How can I change the purchase to SD before it downloads any more episodes?

I inadvertenly clicked on HD when purchasing a season's pass for a tv show, In the midst of the download of the first episode I discovered my mistige. How can I change the purchase to SD before it downloads any more episodes?

Apologies if this is an off-target question, but had you bought the HD season originally or just the SD version?
The reason I ask is that I have had similiar difficulties with the autodown load and when I check for available downloads on season passes, it says all downloaded.
Then, when I go to the store and search for the season, it first brings up the HD season indicating I would need to make a new purchase, but if I select on SD, there are my purchases and I can freely (and manually) download the latest episode without new cost.
Needless to say, neither of us should have to go looking. Here is the iTunes technical support email: <[email protected]>. I encourage you to email them. I have already done so but I think it helps for anyone with this problem to also do so, so that they will realize it is a wider spread issue and not a human error by a single user.

How do I change the default programme to open pictures when downloading? Why can't I make it automatic? - the tick box is greyed out.ut

How do I change the default programme to open pictures when downloading? It always proposes Windows Live Photo Gallery and I have to change it to Windows Photo Viewer every time. Why can't I make it automatic? - the tick box is greyed out.

Thread discussing this issue here:
http://discussions.apple.com/thread.jspa?messageID=1289317

We bought a used Ipod Touch from a private party. We can download music when it's hooked up to the computer but can't download any games or songs by using the wifi. How can we change the password so we can do this?

We bought a used Ipod Touch from a private party. We can download music when it's hooked up to the computer but can't download any games or songs by using the wifi. How can we change the password so we can do this?

You should restore the the iPod to totally erase the iPod and add your own media to the iPod.
Connect the iPod to your computer and restore to factory settings/new iPod via iTunes.
iTunes: Backing up, updating, and restoring iOS software

When I attempt to download an app my email address isn't there, the other ipad users is there. How do I change the email address so I can enter my password?

When I attempt to download an app my email address isn't there, the other ipad users is there. How do I change the email address so I can enter my password?

Go to Settings > iTunes and App Stores
At the top of the window you will see the Apple ID that the iPad is using. To change that tap on the ID and then tap on Sign Out. Then sign in with the correct ID.
Not really a good idea to be using two different Apple IDs on a single iPad.

Trying to download mountain lion, but when I try to download it, asks me security questions I dont remember the answers to, so I reset the questions, but old ones still pop up when I try to download mountain lion. How do I change the questions for good?

Similar Messages

Maybe you are looking for