Trying to download past purchases from itunes to iphone. Not working so how do I delete these off my iphone to resync on a computer?
Hi,
I recently tried to download all of my past purchases in itunes to my iphone through the phone itself. I didn't have a computer available to simply sync the music. Some of the songs downloaded with no problem but the rest didn't and an error message comes up saying 'Unable to download songs' and when I click 'retry' nothing happens. These songs cannot be played on my phone and have a stop symbol beside the track title. My internet connection is fine so I don't understand what the problem is.
However, I do now have a computer with itunes that I could sync to my phone but every time I try to sync the songs they look the same on my iphone. I.e. the tracks still have the stop symbol beside them and I keep getting the download error messages. Does anyone know how to delete/cancel these downloads so that I can remove all the music from the iphone and simply sync it to itunes?
Any help would be very appreciated!
Go to Settings > Music and make sure "Show All Music" is off. Then only actually downloaded music will be displayed. With it on, you can see all your music stored in the Cloud as well. That music will always be in the Cloud (until such time as you download it) but it isn't present on your device.
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how do i download past purchases from i tunes into my new computer? I know nothing about where to go to get the songs purchased except into my account page.
Hello missskye1,
Thank you for using Apple Support Communities.
For more information, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Using iTunes 11 or later
Open iTunes. (You can download the latest version of iTunes.)
If you're not already signed in, choose Store > Sign In and type your Apple ID and password.
If you're in the iTunes Store, click the Library button, in the upper-right corner, to go to your library.
Make sure that you have "Show iTunes in the Cloud Purchases" enabled in your iTunes preferences by going to iTunes > Preferences in the Store tab and clicking OK.
In your iTunes library, click the content type you wish to download using the content selector in the upper-left. Choose Music to download music, Movies to download movies, and so on.
Locate the item or title you wish to download.
Click the download icon to download that item.
Have a nice day,
Mario -
HT201272 downloading past purchases from itunes
I can not see a way to download my past AUDIO books. They are not located under the music or books options. Does anyone know?
Unfortunately not. That would have been too easy. I'm hoping I don't have jump through hoops to get them back. I probably have downloaded $750 worth of audio books. I suppose its a lesson I have learned the hard way about backing up on an external harddrive.
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When I try to download a movie, it says downloading error, tap to retry. So I tap and it says download not available at this time. Is it about storage?
Usually when you don't have enough space, your iPad will tell you that. To be sure, go to Settings > About and see how much space you have left. If you have more than 5 GB, you likely have enough space.
I'd try rebooting your iPad and see if that solves the problem. Press and hold BITH the power and home buttons at the SAME time until you see the Apple Logo, then let go of BOTH buttons and your iPad will restart. -
Do I need to pay again when I download past purchases from the app store?
Do I need to pay again when I download past purchases from the app store?
Bare with me...I need to explain the situation first.
I purchased an external harddrive and with the help of phone support, I moved some(most) of my itunes stuff to that hard drive. However, when I sync my iphone, it occasionally says something like..."did not sync song because it could not be found".
When I typed in the finder thing at the top right corner of my screen (spotlight?), I searched for itunes media. I found one file but it doesn't show me it's location. So I started looking (I'm still new to this) but I think I found 2 itunes media folders...1 on my imac harddrive and the other in my external harddrive.
After reading some of the online posts regarding downloads, I discovered that it is possible to redownload something you purchased before and NOT be billed again. I know that when I download an app in my iphone and then delete it, if I go to download it again, it tells me i already downloaded it and can download it again for free...so no problems there.
However, my interest is to greatly reduce the amount of "stuff" I have in my external harddrive as well as my internal harddrive. But before going into my external harddrive and deleting all 8 seasons of 24...which is something like 250gigs, I wanted to test the theory. So I looked for something cheap that I downloaded. I would then delete that and then go into the itunes store to redownload it again.
One thing I also want to mention, I read that there should be a purchased tab in my itunes store. Either I don't have it, or don't know where to look. One other thing I read is that it might be not available to me based on where I live. I live in Toronto, Ontario.
Back to what I did. I deleted an episode of Wallace and Gromit (kids show). Then went in itunes to download the same episode. When I checked my account information...it shows that I was just charged for that download...AGAIN! Now granted it was only $2.99...apparently this doesn't need to be the case.
So...going back to the 2 itunes media folders. I checked my system preferences and saw that itunes was set to save downloads here.../users/"my name"/music/itunes/itunesmedia. This folder is on my imac. However, the Wallace and Gromit video was on my external. So when I deleted it, I removed it from my external drive.
So here's what I have done so far...I went into the system preferences and proceeded to change the path to my external harddrive.
Now...before I go and delete something else...am I doing things correctly?
Also...what should the path be in itunes? I suspect it should be to my imac so that anything I download, downloads successfully to my internal harddrive...and then I drag and drop into my external...
I also want to mention that I have a time capsule as well. So basically...I want to keep my imac and time capsule free of as much media as possible...My computer and timecapsule each have 1 TB and I nearly maxed them out...I take alot of home videos with an HD camera...I had no idea how much that would add up.
Any help would be greatly appreciated.
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HT201272 I have OS 3.1.3 how do I go about Downloading past purchases from the App Store
I have OS 3.1.3 how do I go about Downloading past purchases from the App Store?
You can download the current versions of the apps from the store e.g. via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading. But you may find that the current versions require higher iOS versions than you have on your iPod - in which case have you not got copies of the older versions of those apps on your computer's iTunes or on a backup ?
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I have an early 2008 24 inch and am trying to download a film from iTunes which 5.8Ghz. It downloads 2Ghz and freezes. any ideas?
Hey there ajj16452,
Welcome to Apple Support Communities.
From what I gather, your iTunes Store purchase didn't download completely and you’re looking for some troubleshooting suggestions. Take a look at the article linked below which provides a lot of great information that will resolve most iTunes Store download issues.
Resume interrupted iTunes Store downloads - Apple Support
Ciao,
-Jason -
Trying to download a song from iTunes, I get a message asking me to update payment details because it claims I am "using a new device." I am not using a new device. How do I know if this is genuine?
(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hi,
Im trying to download a movie from itunes to my ipad 2 but it says i dont have enough memory. I have 13G of space on icloud but cant figure out how to down load it to icloud. Can anyone advise please.Hi back,
Icloud cannot be used to increase internal memory of ipads, otherwise nobody would buy more expensive 32, 64, 128 gigabyte versions. Hype with "movies in the cloud" is more of itunes store, keeping movies available for you in order to download on any device. That does not go against your storage in the cloud, though.
So if you go to your computer and you purchased movie ( not rented ) you can download and watch.
There is something else to pay attention to, your ipad (if I am not mistaken) is not capable to run HD movies, make sure you do buy Standard Definition, and they will take less space on ipad. -
Hi all, I'm trying to download a film from iTunes onto my iPad but downloaded the HD version instead of SD and don't have the room to download it. Have removed everything I can to make space but still need another 1.2 GB. Is there any way I can delete it so I can delete the version I wanted, or even better change to the SD version? The film is still queuing in the downloads list. I've tried edit and delete but that doesn't work. I also can't re-download the film from iTunes.
Any suggestions very welcome!Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
Hi! I need a copy of my past purchases from itunes since my computer crashed and my receipts were in a folder... 2010 and 2011. I can not print my past history. Now what please?
thank you!Contact iTS, they can email you your invoice history.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
trying to download an instal ios 7 on my iphone 4s, after half an hour into the download it came up with a message saying failed and everytime i try again the download doesnt start. tried downloading from itunes aswel but not working. anyone know why?
The servers are overloaded. There are a hundred million people all trying to download iOS 7 at one time. Try again later
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If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
Regards. -
Keep getting error 45054 when trying to download my purchases from cloud.
I keep getting error 45054 when trying to download my purchases from cloud.
Follow the instructions in this support article.
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If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534
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