Trying to download photoshop and premier elements [was:download]

windows cannot open file with z extension.  trying to download photoshop and premier elements

EMK wrote:
i have downloades photoshop cc.
Why? That is the Cloud version of Photoshop - nothing to do with Elements 12. There is no serial number for Photoshop CC.
Please confirm: are you trying to download Photoshop Elements 12? or Photoshop CC?

Similar Messages

  • I recently purchased adobe photoshop and premier elements 12. The premier elements won't download on my pc because it doesn't support a 64 bit??

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    It's a 64 bit and this is the message I keep getting when I try to install:
    *This installer does not support installation on a 64-bit windows operating
    system. If you are installing by browsing through the disk content then
    please run the setup.exe from the folder “Adobe Premiere Elements 12/PRE
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    The Adobe folder on my computer has downloads for both 32 bit and 64 bit,
    both of which I tried...any suggestions?
    Thanks!

  • I just bought photoshop and premier elements and I can not get it to run on Windows 8.1 Can anybody help?

    I just bought Adobe photoshop and premier elements and although photoshop and organizer run premiere will not.
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    OS Name
    Microsoft Windows 8.1
    Version
    6.3.9600 Build 9600
    Other OS Description
    Not Available
    OS Manufacturer
    Microsoft Corporation
    System Name
    CHARLIES_LAPTOP
    System Manufacturer
    Hewlett-Packard
    System Model
    HP ENVY 17 Notebook PC
    System Type
    x64-based PC
    System SKU
    G6U51UA#ABA
    Processor
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date
    Insyde F.12, 8/18/2014
    SMBIOS Version
    2.8
    Embedded Controller Version
    77.38
    BIOS Mode
    UEFI
    BaseBoard Manufacturer
    Hewlett-Packard
    BaseBoard Model
    Not Available
    BaseBoard Name
    Base Board
    Platform Role
    Mobile
    Secure Boot State
    On
    PCR7 Configuration
    Binding Not Possible
    Windows Directory
    C:\Windows
    System Directory
    C:\Windows\system32
    Boot Device
    \Device\HarddiskVolume2
    Locale
    United States
    Hardware Abstraction Layer
    Version = "6.3.9600.17196"
    User Name
    Charlies_Laptop\CHARLIES_LAPTOP\charl_000
    Time Zone
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    Installed Physical Memory (RAM)
    12.0 GB
    Total Physical Memory
    11.9 GB
    Available Physical Memory
    8.76 GB
    Total Virtual Memory
    23.9 GB
    Available Virtual Memory
    20.6 GB
    Page File Space
    12.0 GB
    Page File
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    Let us go through the usual drill on this...Premiere Elements 13 on Windows 8.1 (assumed 64 bit)
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    2. Does the problem issue exist with and without the antivirus and firewall(s) disabled?
    3. Are you working with a pen and tablet device instead of a mouse?
    4. How many video cards/graphics cards do you find under Device Manager/Display Adapters, what card name, driver date and up to date version number?
    When you say it will not run...how far into the program do you get...
    a. no further than the Welcome Screen and Video/New Project
    b. other
    If non of the above gets us anywhere, we may go for
    a. deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole 13.0 Folder in which it exists
    and, if necessary, then
    b. the uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled.
    Details to follow if needed.
    We will be watching for your results and then decide what next.
    ATR

  • Need to upgrade Photoshop and Premier Elements for new OS

    Our hard disk crashed and when we had it replaced, they upgraded our OS to Windows 7.  How do we upgrade Adobe Photoshop and Premier Elements?

    Hi,
    As you mentioned you have Win 7 OS now.
    What is version of Photoshop ad Premiere Elements ?
    In order to upgrade you have to purchase the upgrade from adobe.com or from a reseller
    To know more you can visit here  : http://www.adobe.com/products/elements-family/buying-guide.html or you can call our Customer Care (US) : 800-833-6687
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    Baljeet

  • Installing Photoshop and Premier Elements 12

    I just purchased the CD-ROM for Photoshop and Premier Elements 12. I already have Elements 8 installed. Question do I do an uninstall of 8 and than do a fresh install of 12?
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    Thanks

    you can deactivate (help>deactivate) and uninstall pse 8 if you no longer need it and you can do that before or after you install pse 12.  or you can leave it installed and use both versions.

  • I have a mac- I downloaded photoshop and it's been downloading or two days now.. It is on 28% now. I just cancelled it and tried to download again but it doesnt seem to be going any faster.. anybody know what the deal is?

    I have a mac- I downloaded photoshop and it's been downloading for two days now.. I cancelled it and tried downloading again but it is't going any faster.. anybody have insight on this?

    Could you please confirm the version of Mac computer  and Photoshop application which you are trying to download ?

  • I just bought the student plan for photography but when I go to download photoshop and lightroom, it says "download trial" instead of "download". Is that correct??

    I just bought the student plan for photography but when I go to download photoshop and lightroom, it says "download trial" instead of "download". Is that correct??

    Sign in, activation, or connection errors | CS5.5 and later
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  • Where can I download Photoshop and Premiere Elements 12?

    I just purchased Photoshop and premiere elements 12, order number AD010421682 and the download process was confusing and I couldn't start it. I operate windows 7 64 bit.
    Please contact me and help.
    Brian McAdam
    <Removed by Moderator>

    you can download trials using the links below and activate with your serial numbers,
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements
    if you need to contact adobe support, you can use live chat, http://www.adobe.com/support/chat/ivrchat.html

  • How do I get past error400 in photoshop and premier elements?

    I installed Adobe Photoshop Elements 8 and Premier Elements 8 on a Vista PC several years ago, buit hadn't usedd them.  Recently, I bought a photo/slide/film scanner tihiat came with Pihotoshop Elements 10 and installed it on a Windows 7 Laptop.  I tried to use them now that I am starting to scan, but I get error 400.  Ian't find out what to do about that.  Issomeone able to help me?

    It means there's no more photoshop.com and you can't sign in anymore:
    http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/

  • Elements and Premier Elements 10 download?

    I don't know ho but I have lost disc 2 from my Elements and Premier Elements 10 box - am I able to download this from this Adobe site?
    thanks
    Chris

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    Photoshop/Premiere Elements 10:
    http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

  • Photoshop and Premiere Elements Re-download

    I bought Adobe Photoshop and Premiere Elements about a year ago and my primary computer crashed recently. I tried installing it onto my new computer and it wouldn't work. Is there a way I can download without having to pay for it over again?
    Thank You!
    - Mike

    I could not find the downloads from the first link, but tried the one you sent and got this message when I clicked on the download link:
    Access Denied
    You don't have permission to access "http://trials2.adobe.com/AdobeProducts/PRE/10/osx10/PremiereElements_10_WWEFDJ.dmg?" on this server.
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  • Lost photoshop and premier elements 13

    Had photoshop elements 13 and premier elements 13 on my macbook pro and lost it. Need to reinstall.

    PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
    PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements

  • I have a license for Photoshop and Premier Elements 10, where can I download it from?

    I am deploying a new PC to a user and need to transfer Premier Elements and Photoshop Elements 10 onto the new PC.  Could you please provide me a location for older software?  Thank you.

    This link has the software you require:
    <http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html>
    Good luck.

  • Why are photoshop and premier elements so laggy?

    I have an i7 3770 comp running Windows 8 with 32gb RAM and a 128gb SSD + 2tb hard drive. I run plenty of other intesive programs without any problems, but for some reason both premier elements and photoshop elements run stupidly slowly. What's up with this?

    First, check to see if the auto analyzer is running. (Organizer>preferences>media analysis) See if shutting it down makes any difference. Also, if you've imported a huge number of photos (like in the thousands), PSE will run slow till organizer is done  generating thumbnails. Sometimes it helps to let it run overnight to finish up.

  • Photoshop and Premier Elements 11?

    I just purcahsed Photoshop & premier Elements 11, can I legally install both of these onto my laptop and my desktop?

    Hi there,
        Happy Christmas & New Year!
        The Adobe product license agreement allows the primary user to install the product on a primary computer and also on a home or laptop computer for his or her use, provided that the two copies are not used simultaneously. I guess this concludes your query. Revert back if you have further queries.
    Regards,
    Jairaj

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