Trying to download pre purchase book that is stuck on "paused"

i am trying to download a pre purchased book on the ipad 2.   it shows in my library as "paused"....the system tells me to go to "purchases" and tap download.  do not see "purchases"  and "purchased"  does not download either.  any help?  please

Here are a few things that you can try. After each step, try to resume the download.
1. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
2. Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
3. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to download the book again.

Similar Messages

  • HT5557 How do I download a purchased book that just came in. It tells me to go to purchases and click download but I cannot locate purchases!

    Help, trying to download a book and it tells me to go to purchases. Where is purchases?

    It sounds like she may be using a different account then the one that was used to purchase 10.8
    If you cannot locate the purchase, contact the iTunes Store so they can help you figure out which account it's attached to.
    https://www.apple.com/support/itunes/contact/

  • HT1660 I called in for help last week to move my Itunes files to my new laptop.  I am about 71 songs short of what is in my library on my old computer.  I keep trying to download the Purchased music that is "not in my library" and i recieve an error messa

    I called in for help last week. I am trying to move my library from my old compurter (PC)to my new laptop.  I am 71 songs short.  I go to itunes, they to purchased, then click on "not in my library" then hit download.  I keep getting an error message that says "this is not available try again later".  Any suggestions?

    Hello 8175405345,
    We've an article which provides tips that can help get your content downloading from the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • How do I download an E book that is protected with Adobe Didital Management

    I Am trying to download an e book that is protected with Adobe Digital Management. I just purchased the book on my Kobo account and have also downloaded the Adobe app.

    This forum is for Adobe Reader. It does not read Kobo eBooks (EPUB files).
    You'll have to contact Kobo technical support, sorry.

  • HT1539 I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase.  I push redeem again and it has the same message and I cant download the movie.  What can I do?

    I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase.  I push redeem again and it has the same message and I cant download the movie.  What can I do?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I am trying to download and purchase Captivate 7 and see that only Captivate 8 is available for purchase.  Am I missing something?

    I am trying to download and purchase Captivate 7 and see that only Captivate 8 is available for purchase.  Am I missing something???

    Hi Jillaine
    I spent a whole day trying to get my hands on Captivate 7! I finally got it at a decent price from buy.com (Rakuten.com), which is an authorized Adobe Reseller. The product was fulfilled by a third party but it is genuine and I am very happy with the purchase. Hope this helps!

  • HT201272 Is there a way to download previously purchased book tapes to a computer?

    I am trying to download some book tapes that I have purchased from another computer. When I go into the purchased section of itunes there is an option for books, but this is eBooks and the stuff I am trying to download is a book tape. I was wondering if anyone knew a way to get around this problem or if there even is a way around this.
    Thanks!

    Not sure why I received a message telling me that the ringtone I was about to purchase had already been purchased if you can't obtain from purchase history, but OK. That being the case, can ringtones be purchased on the computer rather than the phone so that the file is saved on my PC?
    Thanks for your help.

  • I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

    I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

    I downloaded Blue Fire Reader and it requested an adobe id. I clicked on the link that was in the error message stated http//adeactivateadobe.com. Found out that if the date and time on my Ipad is wrong that it won't let me download a book. I was off 5 hours. I reset my clock settings and adobe id let me download a book from the library. I am back to using Overdrive and adobe again on my ipad.
    Thank you.

  • I'm trying to download some purchased TV shows to my iPad Air.  I keep getting the dreaded Download Error Tap to Retry Message.  I've signed out of iTunes and back in.  I've updated my software.  I have plenty of room for them on the Air.  Help?

    I'm trying to download some purchased TV shows to my iPad Air.  I keep getting the dreaded Download Error Tap to Retry Message.  I've signed out of iTunes and back in.  I've updated my software.  I have plenty of room for them on the Air.  We are taking a long flight this week, and I wanted to have something new to watch.  I've read through lots of threads on this but I can't seem to find a good solution that I haven't tried.
    If I can get them to download them on my iMac computer, can I then transfer them to my iPad?  How is this done?  (Please pardon an older lady's ignorance, and thank you for any assistance!)
    Jody

    Hello jody5758
    Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • HT3702 was a mistake that I tried to download it my baby that I can do for my account that the new works oh when can I remove it from my account

    was a mistake that I tried to download it my baby that I can do for my account that the new works oh when can I remove it from my account

    Not sure what you are asking - what did you download and what do you want to remove ? If you purchased something that you didn't mean to then all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If you mean something else ... ?

  • Getting "An unknown error occurred (-50)" when trying to download my purchases

    For the past few weeks I've been getting "An unknown error occurred (-50)" when trying to download my purchases. I've tried downloading from past purchases and by clicking on the cloud symbol on the files in iTunes itself. Same every time.
    I'm using iTunes version 11.3.1(2) running OS 10.9.4.

    Hi lachima,
    Welcome to the Apple Support Communities!
    I understand that it is frustrating when you are getting an error when trying to download previously purchased content. There are some great troubleshooting steps for this specific situation though. I recommend reading over and using the steps provided in the attached article to help you get this resolved.
    iTunes Store: "Error (-50)" when downloading purchased content
    http://support.apple.com/kb/TS1583
    Have a great day,
    Joe

  • HT1689 Error on my ipad when trying to download previously purchased items from iTunes

    I keep getting a error when trying to download music or films that I have previously purchased from iTunes. It looks fine to begin and I select he song or film I want to download and press to start. It appears to be downloading then just before its complete it states ' unable to download'. What should I do?

    You can create an iTune and App Store account without credit card
    1. Sign out of current Apple ID if you are sign-in to one (important)
    2. Go to App Store and select a free app
    3. Tap INSTALL APP
    4. Create New Apple ID
    5. Confirm Your Country
    6. Agree with Terms and Conditions
    7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
    8. Create and answer your secret question
    9. Select NONE for Payment Method
    10. Fill in Billing Address
    11. Submit application for new Apple ID
    12. Wait for verification email
    13. When email arrive, verify your account
    14. Start downloading your free apps

  • When trying to download a libraory book I get an error:2004 warning. how do I clear this?

    when trying to download a libraory book I get an error:2004 warning. how do I clear this?

    Try here:
    iTunes Store: "Error (-50)" when downloading purchased content

  • Tried to download(offline) a book from EBSCOhost, it was successfully checked out but no pop out windows for downloading. Any thoughts? Thanks.

    Tried to download(offline) a book from EBSCOhost, it was successfully checked out but no pop out windows for downloading. Any thoughts? Thanks.

    Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
    http://www.apple.com/emea/support/itunes/contact.html
    As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

  • Tried to download past purchased music but tried to do too many at one time now frozen help fix

    Tried to download past purchased music but tried to do too many at one time please help fix asap!

    If you had given us sensible information, I could look it up for you if your efforts fail.
    Right now, I don't even know if you are on a Mac or on a Windows box.
    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

Maybe you are looking for

  • Brother Printer not installing on mountain lion- multiple machines

    I can't get the drivers/printer to install on my mac Mini running 10.8.2 I keep getting this error: Can't install the software for the Brother MFC-7840W because it is not currently available from the Software Update server. I also tried DLing the dri

  • Urgent - After Insert Trigger is not working

    CREATE OR REPLACE TRIGGER TD_ADD_SHIPPING_COST AFTER INSERT ON wlcs_order REFERENCING NEW AS new_order FOR EACH ROW BEGIN IF (:new_order.order_id IS NOT NULL) THEN -- call update_wlcs_order procedure from shipping_cost package SHIPPING_COST.update_wl

  • Populate drop down in a selection screen

    Hi All, I have created a selection screen where i have a drop down field .How do i populate the drop down? In the backend i have a table type in the export param. which contains all the drop downs values. Please help. Thanks tubai.

  • My album wont play

    i bought an album, and i was playing the music with no problem. then two days ago i tried to play and it wont. it wont even let me redownload it. *** is going on, it wont work on my iphone 4 or itunes on my computer.

  • Which is the pratical limit on how many rows compose a report ?

    Hi guys, I've a report which could contain a very big number of rows (probably 500k). When I work with "normal" number (10 - 20000) it works correctly (of course it's not very fast in the last case :-) but when the number of rows goes more up (200k/5