Trying to download Premier Elements and getting 64 bit error message

I called support at first when problem downloading. They sent me a link for both Elements and Premier. Photoshop Elements worked. Premier I got it downloaded then at setup it says cannot use the installation for 64 bit. I have Windows 8 64 bit. Confused!  Anyone able to assist me?  I have a brain injury so please be specific. Thanks so much.

Hi pamh8,
The error you are facing ususally comes up when you try to install the software on a 32 bit computer.
Please check your computer specifications and let me know the exact details.
Also please let me know the exact error message (with screenshots if possible).

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