Trying to download Premiere it opens blank window no download
I have tried from all browsers to download Premiere its opens a blank window creative cloud symbol but that's it nothing downloads
This is a user to user forum, not Adobe support... you need Adobe for download issues
1st... does your computer AT LEAST meet the minimum requirements?
Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
-Programs won't display if they will not install on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
2nd, contact Adobe
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
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== This happened ==
Every time Firefox opened
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I am trying to work through an issue involving an online check through Accounts payable downloading to a blank Excel document. If the user saves the file it opens as it should but if she chooses to open it, it opens blank. If I go to View>Arrange
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I also did
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If I log into the computer as local admin or my domain account it still opens blank.HI All,
I am trying to work through an issue involving an online check through Accounts payable downloading to a blank Excel document. If the user saves the file it opens as it should but if she chooses to open it, it opens blank. If I go to View>Arrange
All> leave the Tile selected (basically do nothing but click OK) and click OK it opens. I have done an Office repair with no luck and also a complete uninstall then used the office removal tool then reinstalled with reboots in-between and still no change.
This computer is on a domain and I can get the check to export to excel without any issues on another computer so I know it's not her roaming profile. I can get it to work on my machine and others as me, admin and her but on her machine no luck. I have opened
IE settings on her machine and a working machine and matched the settings exactly as well as Excel settings. I have started Excel in safe mode and exported but no luck. I have disabled all add ins in excel and added the site to compatibility settings and trusted
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In the beginning I was receiving the error "The file format and extension of ".xls" don't match. The file could be corrupted or unsafe. Unless you trust its source, don't open it. Do you want to open it anyway?" I checked the following
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I also did
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No luck.
If I log into the computer as local admin or my domain account it still opens blank.
The file will open in Chrome but I am wondering if that's because Chrome downloads the file as if I choose to save the file opens fine. I am going to run the OffCAT will post my findings.
Thank you! -
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Thank you!
Adobe Premiere Elements 10.0
Windows
2 GHz or faster processor with SSE2 support; dual-core processor required for HDV or AVCHD editing and Blu-ray or AVCHD export.
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Are you working with Windows 7 32 bit or 64 bit? What video card/graphics card does your computer use? NVIDIA GeForce? And, are you doing your download and installing with antivirus and firewall(s) disabled?
Premiere Elements 12 is compatible with Windows 7, 8, or 8.1 64 bit.
If you have tried to obtain the Premiere Elements 10 Content from the installation disc labelled for Content for your version and operating system and that is not working, then can try downloading and installing the Content from the following Adobe link if you do not decide to click on the message to initiate the content download from within the program.
http://www.adobe.com/special/premiereel/downloads/
We will be watching for your progress.
ATR -
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