Trying to download Reader 11.04 and cannot with Error 1303

Can you all give us the EXACT steps when we are having trouble downloading. You only have an answer for year 2011. I have used your apps for getting remnants off computer but to no avail. A very old post mentions to go to File Manager but it does not give us untechies enough to go on to fix where we are supposed to go. I have never had any problems in the past to download anything from your company until now. Have tried different things 4 separate times but cannot fix. Help please! I have Windows 7 64 bit. My computer is 3 years old and its a laptop. Thanks!
Allyson Strobel

Is there anything else beside the number 1303?

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The following Knowledge Base article offers a few recommendations to try when troubleshooting issues with iTunes Store:
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http://support.apple.com/kb/ts1368
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Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
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Trying to download Reader 11.04 and cannot with Error 1303

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