Trying to download smart printing says can not compelete because I need to uninstall bing

have to uninstall bing to download smart printing tells me to go to add and remove which I did ... bing is not listed there

First thing to do is close all web browsers (Internet Explorer, Firefox, Safari.....) and then open add/remove programs in control panel. Search either for Bing Toolbar or MSN Toolbar. Once you find what it is listed under (depends on the original install whether from HP or MS) then click uninstall. Once that is done, you should be able to restart your web browser and it will gone. You may have to restart your system before downloading/installing Smart Web Printing.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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