Trying to download the latest Firefox on Windows 7 laptop but the Firefox setup page says it's downloading for 1hour now and shows no signs of finishing.
My laptop is protected with the AVG AntiVirus free package. The Windows Firewall is on.
''jayelbe [[#answer-665542|said]]''
<blockquote>
Hi Martin,
Sorry to hear Firefox isn't downloading.
I'd like to try a different download link with you. Could you follow this instructions and let us know whether they work?
# Go to: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/latest/win32/
# Click the relevant link for your locale/language. (British English is en-GB, US English is en-US, etc)
# Click ''Firefox Setup 34.0.5.exe''. This is quite a large file, so might take a few minutes to download. Once it's downloaded, run the file and it should install Firefox.
To explain: the ''Firefox Setup 34.0.5.exe'' file will contain everything you need to install Firefox. ''Firefox Setup Stub 34.0.5.exe'' is the normal installer - it doesn't include all of the Firefox files, but instead will download them after you start the installation. Hopefully if we download the full Firefox installer, it will work.
Cheers,
Jayelbe
</blockquote>
Hi Jayelbe
Thanks for the suggested solution. Yes it has worked!
Martin
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%AppData% is the name of an environment variable.
On XP that variable points to C:\Documents and Settings\<user>\Application Data\
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How do I fix this?
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I have tried turing it off, and then back on.
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Any ideas?Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
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#Firefox will open with all factory defaults applied.
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Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:3:31
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
MacbookHD (disk0s2) /: 250.14 GB (215.81 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
TOSHIBA External USB 3.0 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
time machine (disk1s2) /Volumes/time machine: 999.86 GB (828.3 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
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Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
[System] com.seagate.TBDecorator.plist 3rd-Party support link
Problem System Launch Agents:
[System] com.paragon.NTFS.notify.plist 3rd-Party support link
[System] com.paragon.NTFS.vendor.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
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[System] com.seagate.SeagateStorageGauge.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
User Login Items:
iTunesHelper
Degrees
Internet Plug-ins:
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
Default Browser: Version: 537 - SDK 10.9
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Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
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Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Paragon NTFS for Mac ® OS X 3rd-Party support link
Tuxera NTFS 3rd-Party support link
Bad Fonts:
None
Old Applications:
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Microsoft Error Reporting: Version: 2.2.8 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.3 - SDK 10.4 3rd-Party support link
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SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
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Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Setup Assistant: Version: 14.2.0 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
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Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
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Time Machine details may not be accurate.
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307 MB Inactive RAM
843 MB Wired RAM
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I've changed my apple id email and password on the laptop and now when i go to my son's iphone which uses the same account for itunes it's still showing the old email address and won't accept either the new or the old password - help! he wanted to buy a film for a long car journey tomorrow and we're stuck! Any advice gratefully received - how do i get that iphone to recognise the new apple id? Thanks
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tt2 -
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