Trying to download the latest version on my windows laptop
Download/loading of latest version appears to be getting "stuck"!!!!!!!!!!!
Try the installer from http://get.adobe.com/reader/enterprise/
If that doesn't help, provide some details.
Similar Messages
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I tried to download the latest version of iTunes but failed half way through. It suggested that i reinstall we I tried. However, i now get this message which states "Application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem"
I have tried this but with no success. I have therefore found that I cannot access my iTunes library at all now.
What should I do.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99792) -
When trying to download the latest version of iTunes, I receive the following error "Apple Application Support was not found", any suggestions?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
tt2 -
I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi. I have tried removing the old version in add/remove programs, but it says the same error. I tried deleting every thing that has itunes in the file/folder/etc and it didn't help.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
TS3448 When trying to download the latest version of itunes i get an error message
When trying to download the latest version of itunes i get the following error message "There was a problem with the Windows installer package. A program required for install to complete could not be run. Contact your support personnel or package vendor". Please can anyone help? thanks,
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click CHANGE then REPAIR -
Trying to download ITunes latest version on my Windows XP and I get this message: "The installer has insufficient privileges to access this directory: C:\Program Files\ITunes. The installation cannot continue. Log on as administrator or contact your system administrator." HELP?
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
I am trying to download the latest version of itunes
I am trying to download the latest version of itunes, but i keep getting the error message 'Invalid drive K' when it tries to install. what does this mean?
I'd try the following user tip with that one:
"Invalid Drive X:\" install errors -
Why do I get an "invalid signature" message when trying to download the latest version of iTunes?
Why do I get an "invalid signature" message when trying to download the latest version of iTunes? Apple Support is the lamest excuse for support I have EVER seen.
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I tried to download the latest version, and an icon popped up, which I dragged into the Firefox icon at the bottom of the screen, but another firefox icon appeared on the screen (it says 1 of 2 selected, Zero KB available) and when I tried to also drag that into the Firefox icon at the bottom of the screen, it wouldn't move into it.
Hello Slm7531,
Thank you for using Apple Support Communities.
It sounds like this iTunes msi file is causing some issues with installing the new version of iTunes.
Check out this Featured Discussion on the subject:
https://discussions.apple.com/thread/3801754
Cheers,
Sterling -
I am trying to download the latest version, and it is tellme to close firefox, and it is closed.
i am trying to download the latest version, and it is telling me to close firefox first. firefox is closed. how do i get past this to get it downloaded.
Must be the "hang at exit" problem.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
'''annabeaux3''':
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
When trying to downlead the latest version of iTunes, I got 2 errors:
1. MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem.
Service "Apple Mobile Device" failed to start. Verify your admin ......
2. iTunes was not installed correctly. Error 7 (Windows error 126)
Please help!Do you have Windows XP Pro?
see https://discussions.apple.com/thread/5840089?tstart=0
there is a stupid checkbox you must uncheck, saying "protect my computer and data from unauthorized program activity"
You see this screen when you right-click on the ItunesSetup.exe in your Downloads folder.
downloads>ItunesSetup.exe (right-click)>yourself as admin & UNCHECK THAT BOX!> conntinue with new installation and even find your old playlists still intact!!
This is apparently a Windows XP fix alone. MSVCR80.dll is (probably) reinstalled by Itunes under a partnership aggreement with Microsoft.
Using the Microsoft "Fix It" utility at http://support.microsoft.com/mats/program_install_and_uninstall/en does NOT fix anything. Abandon All Hope Ye Who Run This Utility More Than Once -
AFTER DOWNLOADING THE LATEST VERSION OF ITUNES, I CAM GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.DLL WAS NOT FOUND. UNABLE TO LOCATE COMPONENT. BEFORE I REMOVE THIS VERSION AND TRY TO RELOAD AGAIN, JUST WANTED TO BE SURE I WOULDN'T LOSE ALL 200 PURCHASED SONGS ON MY PC.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99220) -
I know I have the latest version of the browser (because it told me so). When I hit the Download now button for the Adobe and indicate that I want to save it, it seems to take, but when I go to the Downloads on my Computer, it isn't there. I don't know where else to look or what else to check. I think I have successfully done this in the past, but it's been a while.
Do you have the "Green Arrow" icon on one of your toolbars? That usually will list your most recent downloads with a button to open the folder where they are saved.
If you don't have that, you can open the full download list using either:
* Ctrl+j
* Tools > Downloads
* History > Show All History, then click Downloads in the left column
Can you find the download listed there and click the "Open Containing Folder" button?
Are you downloading Flash or Acrobat/Reader?
For Flash try: http://get.adobe.com/flashplayer/
For Acrobat/Reader, you may not need an update.
Firefox's plugin check site only recognizes the Adobe XI (11) series as current, but if you have checked for updates in your Adobe Reader X or Adobe Acrobat X product (Help > Check for Updates) then you do not need to update the plugin. For this older Reader/Acrobat version, please rely on Adobe for information on available updates and not the plugin check site. -
After arround 2 hours today Windows shutdown the FF Download window to avoid my Computer being damaged by Virus and other security breaches.
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
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