Trying to download the Trial of Acrobat DC but download never starts

Trying to download the Trial of Acrobat DC but when I get to the page that says "when your download is complete, you will be able to start using Acrobat" nothing happens. The download never starts.

if you follow all 7 steps you can directly download a trial here: Adobe Acrobat DC Pro/Standard and Reader: Direct Download Links | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

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Katmcki please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for common solutions to the current difficulties you are experiencing.

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Hi, I am trying to download the trial version of photoshop but it is stuck on 42% (has been for several hours). I have tried refreshing but it doesn't work. I am using Yosemite OS X.

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Re: creative cloud hangs at 42%

I have downloaded the trial version of photoshop but cannot initiate it on my computer. I have an icon creative cloud on my desktop but no photoshop icon can anybody help me

I have downloaded the trial version of photoshop but cannot initiate it on my computer. I have an icon creative cloud on my desktop but no photoshop icon can anybody help me

Rave created the discussion
"I have downloaded the trial version of photoshop but cannot initiate it
on my computer. I have an icon creative cloud on my desktop but no
photoshop icon can anybody help me"
To view the discussion, visit:
https://forums.adobe.com/message/6770541#6770541
>

When downloading the trial, has anyone run into download issues?

when downloading the trial, has anyone run into download issues?

I remembered we have weird permission issues at work. Somewhere between my Home Windows 8 machine(horrible permissions issues with network), my home mac, email and my work computer, some permission got out of whack. The workaround for this was copying the file to my desktop, back to the exact same spot on the network. This resolved all issues.

I'm downloading the trial of Creative Cloud, but am getting an error from downloading Illustrator. "Update Failed." I click Retry and I just get the same message

I have successfully downloaded the trial of InDesign and Photoshop, but the trial of illustrator errored. It says update failed. I have tried to hit Retry a number of times but am getting the same thing. Any advice would be appreciated.

Gw17 I would recommend reviewing the installation log file to determine why the update has failed. You can find details on how to locate and interpret the installation log file for the update at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

I am trying to download the trial of Acrobat XI

I hit the download button, and select run. The status bar moves and completes, then goes away. product download never starts. The downlopad assistant is on my desktop because i hit save once thinking that was the problem, but to no avail. I have done it signed in, not signed in.
Does anyone have any suggestions?
Why doesn't an error message come up if its' not working? Very frustrating!

Hi Rmudge,
Please try to use a different browser to download Acrobat XI.
In case the issue persists please try the alternative
Please click on the below link
http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
Thanks

I want to download a trial of Acrobat Std. Download page says its STD, but PRO is actual download.

How do I find STD?

7thtry we do not offer a trial of Acrobat Standard. You are welcome to download the Acrobat 11 Professional trial for your evalatuation. You can find the feature differences between Standard and Professional at https://www.adobe.com/products/acrobatpro/buying-guide.html.

Problem in Downloading the trial version. It says Download Error.

I have issues in Downloading the trail version. The Creative Cloud keeps saying Download Error.Please Retry to try again

Hi Kesa,
What kind of operating system are you running? Is it a 64 bit OS?
Thanks,
Kevin

I need to be able to extract portions of a pdf. I downloaded the trial of Adobe XI but did not do the full version

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Here is a screenshot of what is going on. As you can see, default tools is selected, and you can see how the tools above Split Document are lighter and not clickable.

I am able to download the latest version of firefox but it never provides the icon to move to the application icon to then move to the dock. What do I do?

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Make sure that Firefox gets installed properly.
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
*http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

I'm trying to install the trial of design standard, but it won't start once i sign into the download

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Follow the steps below for directly downloading Design Standard CS6 :
1. Navigate to Design Standard CS6 downloads page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=design_standard
2. Sign in with your Adobe ID
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http://trials2.adobe.com/AdobeProducts/DSGN/CS6/win32/DesignStandard_CS6_LS16.7z
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I have preordered the Creative Cloud, but was wondering if I download the trials will I have to download again on Friday?

Hi Sean,
Creative Cloud Membership will be available this Friday, May 11. You can license the CS6 trial install products which are included with the Creative Cloud Membership without having to reinstall.
Hope that helps,
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I have Adobe Acrobat XI standard, but would like to trial the "compare documents" feature on Pro. I tried to download a trial version of Pro, but the installer indicated that "it detected a more fully featured version of the product" - presumably my stand

Okay - just realised that the last screen was just asking for a "title" for my question!
I have Adobe Acrobat XI standard, but would like to trial the "compare documents" feature on Pro. I tried to download a trial version of Pro, but the installer indicated that "it detected a more fully featured version of the product" - presumably my standard version? - and stopped installation. It is not clear to me what my options are for either upgrading to Pro, or selectively purchasing the "compare documents" plugin (if possible). I am using what is presumably an Enterprise version of acrobat (i.e. my employer owns it, not me) - so not sure what limitations that results in. I think this is a simple question, but would be grateful for advice.

- You can't install Acrobat Pro alongside Acrobat Standard. You will need to remove Standard to be able to install Pro.
- You (probably) can't upgrade your license if it's a part of an enterprise license. The entire license will need to be upgraded.
- It's not possible to install just the "Compare Documents" function as a sort of add-on to Acrobat Standard.

Trying to download the Trial of Acrobat DC but download never starts

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