Trying to "Edge" up, and it tells me "This device does not match the device ID on your original Edge Agreement."
I'm on the Edge program with the iPhone 5s, and my original contract states that after half of the phone is paid off I can "edge" up. It's half paid off, but when I try to upgrade (to iPhone 6+), I get this message: "This device does not match the device ID on your original Edge Agreement.Please activate the original device". This is the original device. I've never had a replacement, and I originally purchased this phone (the 5s) and a verizon corporate store. Help?
Kphilbrick9,
That's very strange to hear! I've seen similar error messages in the past when a device was replaced or swapped out for some reason. Has your iPhone 5s been replaced or swapped since you originally got it via an Edge Agreement?
SarahO_VZW
Follow us on Twitter @VZWSupport
Similar Messages
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So only a few bucks left for the edge upgrade, decided to edge up since it gave me the option to do so, I figure why not?
Process seems to go fine until i'm in the checkout for a new device.
Tosses 'This device does not match the device ID on your original Edge Agreement. ' at me, but it's really strange because I'm using the phone I got direct from Verizon, haven't switched phones or anything.
Has anyone had this issue before?Toxicle,
I can understand how something like this can be concerning. Let's work to get to the bottom of this for you. What kind of phone were you Edging up from? Has the phone ever been replaced or removed temporarily? Just want to make sure we are getting all the facts to help with this issue.
CandiceH_VZW
Follow us on Twitter at @VZWSupport -
Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box. Thanks! Olga
If the clips are not actually missing, you could try to refresh the timeline by using cmd-0 and then going to the timeline options tab. Then select name only where it says "thumbnail display". Press ok to accept the change, then repeat the process to add thumbnails back to your timeline.
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I imported a video and when I play it back, the audio does not match the video. When I view the tape in my camera it looks fine. I've tried imported twice and each time it doesn't match. What can I do to fix this?
The default settings mostly likely use an audio sample rate of 32k. This doesn't work probably in FCP. You're probably better off capturing the tape in iMovie.
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Tried to install Mountain Lion and it comes up with the following message Mac OS X Update Combined can't be installed on this disk. This volume does not meet the requirements for this update. My laptop is using 10.7.3
Go to > Software Update and install updates. Finally, go to App Store, buy Mountain Lion and install. Open > http://www.apple.com/osx/specs/
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hi i am trying to install NI-VISA driver on SUSE LINUX 11.1.
the error message it shows is
******************************** ERROR ****************************************
* The version of gcc in the path does not match the version of gcc used to *
* compile the currently running kernel. This can cause unpredictable *
* behavior in kernel drivers and should be fixed. *
* gcc version: Linux) *
* kernel compiled with: 4.3.2 *
******************************** ERROR ****************************************
my kernel source version is
linux-8nes:/home/admin # rpm -qi kernel-source
Name : kernel-source Relocations: /usr/src
Version : 2.6.27.29 Vendor: openSUSE
Release : 0.1.1 Build Date: Sun 16 Aug 2009 03:43:52 PM IST
Install Date: Sat 24 Oct 2009 02:13:12 AM IST Build Host: rinck
Group : Development/Sources Source RPM: kernel-source-2.6.27.29-0.1.1.src.rpm
Size : 309251954 License: GPL v2 only
Signature : RSA/8, Sun 16 Aug 2009 03:57:25 PM IST, Key ID b88b2fd43dbdc284
Packager : http://bugs.opensuse.org
URL : http://www.kernel.org/
Summary : The Linux Kernel Sources
Description :
Linux kernel sources with many fixes and improvements.
Authors:
Linus Torvalds <[email protected]>
see /usr/src/linux/CREDITS for more details.
Source Timestamp: 2009-08-15 17:53:59 +0200
GIT Revision: 8a413546901c407e96f7fba18574cceeb40452af
GIT Branch: SLE11_BRANCH
Distribution: openSUSE 11.1
i had also installed GCC 4.3.2.
it shows the error message as i had posted.
please kindly help me on this.
Thanks and regards,
P.karthickCheck this solution
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Ipod touch will not turn on and computer does not recognize the device
I tried resetting my ipod touch, but there is still no response. I have had it plugged into the computer for a couple of days. I don't know if it is charging or what because the screen won't turn on and the computer does not recognize the device. I have downloaded the latest version of iTunes, as well as restarting my computer several times. Does anyone know what to do? I would try restoring it, but like I said my computer doesn't recognize it and itunes doesn't either. Thanks!
I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
***FYI I know they don't recommend spraying WD-40 on your iPod, but it was a last resort for me. I was at the point of paying to send it in for repairs or throwing it away. I wouldn't try this unless you are ready to throw yours away too. -
I am trying to pair my new mouse to my mac i get the message this device does not have the necessary
i am trying to pair my new magic mouse to my macbook pro and i get the message "this device does not have the necessary services".
Hi Barry
Thanks for the advice.
I have solved the problem by senting up a new bluetooth device.
Should have read the directions.
Many thanks
John -
I have recently fully updated my mac to 10.8.2 and i am trying to install a small facebook application but every time i come to chose the disk it says ' OS X facebook developer preview can not be installed on this disk. This volume of this disk does not meet the requirements for this update' any ideas on how to get round this?
thanksThat may be the new Mountain Lion "sandbox" protective software kicking in, possibly, because ML "thinks" that App doesn't meet ML's new strict security requirements. A common phenomena. If you feel the 3rd party App is really OK, you can override this feature and install the new App by holding down the Command key when you click to install the new App. That's one possibility for the error message appearing. If not, another possibility is that that Developer Preview software package requires some previous piece of software be installed prior to downloading this Preview. You would have to check the Facebbok websiste's Developer Forums for help if this is the case.
Hope this helps -
Processor type of the file and the device does not match
We ve the following problem with Zfh 7 sp1. When trying to distribute a
application we receive the message failed. When i open the log is see the
below message.
The processor type of the file and the device does not match.
I ve searched on the message and i ve seen that it is a know error and it
should be fixed in SP1
10100578 - ERROR: Skipped installation of file on device <DEVICE(Username)
> GUID <XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX>. The processor type of the
file and the device does not match.?
The processortype of the device is StrongARM and also from the
applications. Also when i put it on ALL/CEF it won't distribute.
Does some other people also have this problem.Mail,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
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http://support.novell.com.
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and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
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my icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?
To change to iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID then sign in with the new ID. If you don't know the password for the old ID, and if the old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?
Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M. -
Count and size of photos in iTunes does not match what is on my iPhone
I have 2 different iPhone 6 phones. For each of them, the number of photos on the phone does not match the number of photos shown in iTunes. For example, one of my iPhones has fewer than 400 photos; however, when I connect the phone to iTunes on my computer, the usage bar at the bottom shows that there are more than 2500 photos accounting for 2.5GB. I suspect that iTunes is including photos that I have deleted from my phone. Are the additional 2100 "phantom photos" actually taking up space on my phone, and what can I do to make iTunes match what is actually on my phone?
Read here https://discussions.apple.com/docs/DOC-8281
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I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.
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Launch iTunes, then connect your iPhone to the computer.
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