Trying to "edge up", but website says that I'm using a device with a different device ID. This is the original device
I'm trying to edge up to the iphone 6 from the 5s, but the website says that I can't because the phone I've selected (the only iphone 5s on the account) is not the original device. Well, it is, I have no replaced it or anything since I signed my edge agreement. Verizon Wireless Customer Support
According to the person who "helped" me, the person at the store where I
got the phone from put the wrong device ID in the system. So, no matter
what I have to go to a store to have this fixed (edge-up or no edge-up) and
I will not be given any sort of incentives for their screw up.
On Fri, Nov 7, 2014 at 12:25 PM, LauraLovetm <[email protected]>
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