Trying to edit my Adobe Account details: "Your account information couldn't be loaded."
Hi - I need to change my email address that is stored in my Adobe account but whenever I try and edit my account details I keep getting the following message (in red):
Your account information couldn't be loaded.
Any suggestions?
Regards
Julian
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
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Micke at RaaSome general information... your Adobe account and your credit card details must match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
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I am trying to edit my creative cloud account but the link is broken
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my credit has expired, and im trying to update it. but when im trying to edit payment method, it keeps saying we are currently processing your order. please try again later. if this continues to fail, please contact customer support.
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
or
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Trying to update Account details
Hi,
I have tried several times over and over again to update my account details as I have moved country but not working!
I have moved from Qatar to Abu Dhabi, i have gone through all the editing process to update the address details and new payment details and it shows that is saved it but when I go to purchase an item on itunes I keep getting the following message!
This appleid is only valid for purchases in the Qatari ITunes store.
Much appreciated if someone could help me out with this.
ThanksSome Change/Verify Account links https://forums.adobe.com/thread/1465499 that may help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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