Trying to edit my Adobe Account details: "Your account information couldn't be loaded."

Hi - I need to change my email address that is stored in my Adobe account but whenever I try and edit my account details I keep getting the following message (in red):
Your account information couldn't be loaded.
Any suggestions?
Regards
Julian

This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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