Trying to email from my iPhone to eprint printer. error message reads 500 5.7.1 Can you help?
It reads permanent error. Unsure why
Hey arrowprints!
This means it has been rejected by our spam filter. There are a few things that could cause this but here are the ways you can usually fix this.
Make sure your email is only going to one recipient: the printer. If you have anyone else in the 'To' or 'CC' fields clear them out.
If you are forwarding an email, clear out any instances of 'FW:' from the subject line.
Make sure your iPhone is only setup to send from one email address. If you have more than one address setup it may not work.
If you are sending a photo, make sure you send it as actual size (and the iPhone 3gs' camera won't send pictures because of the dpi it takes them at).
Last, if it still isn't working, try removing your email account from your phone and then setting it back up. If this doesn't work, let me know what your email domain is (yahoo, gmail, comcast.net, etc.)
Let me know if you still need help!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.
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