Trying to enter recovery hd and at the firmware password screen it freezes
When I try to boot into recovery HD, the computer loads it like normal and then the firmware password utility shows up and my computer just freezes. The mouse and keyboard have no effect, and I have tried several different mouses and keyboards to be sure. Does anyone have a similiar issue and can help me out here?
If you've set a firmware password and can't enter it for whatever reason, all you can do is take the machine to an Apple Store or other authorized service center to have the password removed. Be prepared to show proof of ownership.
Similar Messages
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i upload my iPhone 4s and it went to recovery mode i have tried to exit recovery mode by pressing the home and the power bottom but it doesn't work what more can i do please help me
http://support.apple.com/kb/ht1808
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I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?
You cannot. If it is in recovery mode, the data is already gone.
Did you fail to make sure everything was on your computer before updating? -
I bought a new computer and I'm attempting to install my older Adobe products that I still use, Adobe Acrobat 7 is the issue for now. I followed the instructions on the Adobe site for installing the older apps, but the installer isn't recognizing my product serial number as a valid serial number. I tried entering it with and without the dashes and neither methods work. What should I do now?
You cannot use your original files and serial number. See the following for the files you need and the associated serial number(s)....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l -
I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
tonight i have upgraded my Ipad2 to ios 6 by it's own wifi,after compete downloading and installation the wifi password is not accepted by ipad2,i have tested so many times and i entered password correctly.please help
are other things still connecting to the wifi without a problem?
Have you tried resetting network settings, then unplugging modem and router from power for 40 seconds then plugging back in letting the lights stabilize and Then recconecting with the ipod>? -
I am trying to uninstall Firefox 20 and get the newest version which I think is version 21? It will not let me unistall it when I go to the start menu and hit on unistall a program and then choose Firefox. It shows, " Please wait while firefox is unistalling," but it never uninstalls. The green bar never moves. I tried to uninstall it manually and then install firefox 21 but then firefox 20 came back up (after I installed the new version) with all my saved data. It looked like it did before I uninstalled it manually, or thought I did.
I don't want any of my data. Just a fresh page!
I just want the firefox startpage, no google, yahoo, etc... I can't figure this out. Apparently, i am more technically challenged than previously thought!
If anyone can help, please let me now. I run Windows 7 pavilion notebook.#Before Uninstall take backup of your Firefox Profile.
#*http://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
#*http://kb.mozillazine.org/Profile_backup
#After Firefox File > Quit
#Uninstall and Reinstall your Firefox
#Restore your Profile.
#*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox <br>
_______________________________________________________________________________ <br>
*Clean Reinstall
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match
YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB -
When playing my ipod on an ipod dock the vocals are very faint. It is fine when doing through the headphones. I am trying to sync for updates and getting the message "An unknown error occured (-1)" - help
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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I m trying to download an application and receive the following message: "your request cannot be completed". What can b the problem???
Your payment method may be failing. The app may be in a transitional state (not currently available for purchase).
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Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not start?
sonjadg,
you can purchase a replacement pair of grey installation DVDs for your MacBook Pro from either Apple or iFixit. If Startup Manager is only showing an OS X Installer volume, then it sounds like the Mavericks installer had a problem midway through its installation process. To fix this, you’re going to need to erase your internal disk and reïnstall your original version of OS X from the grey Mac OS X Install DVD, use Software Update to get it back to 10.6.8 (presuming that your MacBook Pro originally came with Snow Leopard), and then restore from Time Machine. -
I'm trying to upgrade an ipad and in the system under general there is no software update. What do I do?
The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
With iOS 6 you will lose the built-in YouTube app and the Maps app will change -
I tried to update my cc and received the error code: A12E1
I tried to update my cc and received the error code: A12E1
Hi Samson,
Welcome to the Community!
Please perform the below steps:
1) Reboot the computer.
2) If error still persist, Rename the OOBE folder to OOBE OLD from
Mac: MAC HD/Library/Application Support/Adobe
Windows: C:\Program Files (x86)\Common Files\Adobe and
C:\Users\(UserName)\AppData\Local\Adobe
3) Download Creative cloud once again and try launching.
4) If you still faces an issue then Quit/End the AAM notifier process
Windows:
Press Ctrl Alt Delete
Start Task Manager
Click the 'processes' tab and check if you have AAMNotifier running
If so, click End Task
Mac:
Go to Spotlight (magnifying glass at top right on your screen)
Type Activity Monitor
Press Return to open Activity Monitor
Check in the Activity monitor for AAMNotifier
Quit that process if you find it
Thanks!
Ankit -
I am trying to update my iphone 5 to the newest version (7.4) but it says I do not have enough space on my computer to update, though I have 8GB. Shouldbnt this be more than enough space? I have tried every trouble shooting option and get the same pop up-
Have you tried doing an over the air update on the iPhone instead?
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