Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed. How can I change this to my existing itunes account so I can reset this phone? Thank you.
Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed. How can I change this to my existing itunes account so I can reset this phone? Thanks in advance.
I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
Does anyone else have this issue or know how to get around this. I am starting to think that I am going to have to recreate these lists on my computer
Similar Messages
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I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!
You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
I have two apple I.D., one with the .me email address I want, how can I delete it so that I can use that .me address on my other account
Or is it possible to transfer the purchases (apps) to my new .me account so that I can re-download them in the future without having to switch accounts?crazyshark wrote:
I have two apple I.D., one with the .me email address I want, how can I delete it so that I can use that .me address on my other account
Or is it possible to transfer the purchases (apps) to my new .me account so that I can re-download them in the future without having to switch accounts?
You can't do this, and you can't transfer purchases between accounts. There is no conflict about using one ID for iTunes, iTunes in the Cloud and iTunes Match (the ID you've been using for iTunes) and using the other ID for iCloud. -
when i send a text in iMessage the person receiving it gets it from my email address... how do i change that. and in message settings the receiving thing has my email and phone number but my phone number is gray and i can't click on it help
Hello Todd:
I had this very same problem when trying to activate iMessage and Facetime on my iPad. When I signed into my account, I actually wasn't even presented with the option of a phone number - notwithstanding the fact that I was contacting others (and being reached by others) by my phone number on my iPhone. Having both the iPad and the iPhone on, I kept trying to turn off and on both iMessage and Facebook in Settings on both my iPad and iPhone, hoping that that they would eventually sync. But this proposed solution by others was unsuccessful for me.
Then, I found out what the problem was: When my iPhone was activated, it automatically registered my phone number for contact purposes. I was using iMessage on my iPhone for quite some time without actually being signed into my Apple ID account. When another device - such as an iPad or iPod - is being used for iMessage or Facebook, you are prompted to sign into your Apple account, using your username and password. These two devices will not register your phone number as an option for contact unless your iPhone is signed into your Apple account as well. In other words: your phone number will not be synced.
Go into your "Settings" on your iPhone and click on "Messages". Scroll down and click on "Send & Receive" (which should be followed by your phone number). On the next page, you will be able to determine whether or not your iPhone is using the Apple ID for messaging purposes. (Note: This information applies for Facetime as well.) If it is using your Apple ID for messaging, than at the top, you will see "Apple ID: <your particular e-mail account>" in Blue text. However, if you are not using your Apple ID for messaging, than you will see the words: "Use your Apple ID for message". Even though below this you will see your phone number checked as the contact source, you will want to click the tab that says, "Use your Apple ID for message". Sign into your account (just as you must sign in for iMessage on your other devices), and just choose your phone number as the "Send & Receive" contact. (The option of the e-mail will be there too, but you don't have to check it. And later on, you can delete it as an option.)
Now that all of your devices are signed in using your Apple ID, the other devices should register your phone number as a choice. It may take a little while, however. What I did was sign out of iMessage on my iPad, and then sign in again. If the option didn't appear, I just went back and signed in again, and kept doing this until the option for the phone number appeared.
Again, this will work for Facetime as well. The solution is to sync your iPhone account with the other devices by using your Apple ID for messaging (and Facetime) purposes.
I hope that this works for you, Todd! ~ Brian -
i am trying to use my account to purchase but i forget my security questions and also i gave the wrong email address. What can i do?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I want to reset my privacy questions for my apple i.d. But when i request to do so it sends it to a email address that isnt on my file can anyone tell me why its not working?
1) Apple ID: All about Apple ID security questions
Torrifromny wrote:
I want to reset my privacy questions for my apple i.d. But when i request to do so it sends it to a email address that isnt on my file ?
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact -
How do I enable my iPod? I am trying to update the apps but when I click "Update All", a pop up "Your Apple ID has been disabled." How do I change it so I can enable my iPod? My iPod is not locked (I know my password), but I just can't figure out how to enable it. Thanks.
This may help:
http://support.apple.com/kb/ts2446 -
I want to delete a few contacts, apps, pics etc from my iphone, but when I delete and connect to my laptop they sync and come back again. How can I delete those items and not get them back when I connect my iphone to my laptop?
Also where exactly on the laptop is teh data stored.
Thank you!!go to 'Edit' in the menu bar. Then choose 'Preferences'.
you'll see a pop-up and there's a tab called 'Devices' there. If you click that, you will be able to check a box that says 'prevent automatic syncing for iPods, iPads and iPhones' or something like that.
Hope this helps
NB: if you don't even see the menu bar that has options like 'File, Edit, View, etc', first click the black/white square button on the top left of your screen, and then click 'show menu bar'. It should pop right up.
Good luck -
I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help...
We are starting from the beginning like its a new ipod starts out asking language, country,location services,choose a network,and when we get to "setup ipod touch " there are 3 options 1..setup as new ipod, 2.restore from ipod backup 3 restore from itunes backup and when we hit setup as new ipod and click next it comes up with sign in with apple id or create a free apple id we clicked create a free apple id....then comes up with bday,1st name last name, use your current email address, get a free icloud email address or change email address and THIS is where we have problems....if we hit change email address it means that sis's stuff goes under his name and moves all her stuff to this older ipod which the brother does not want. sorry this is so long but its the only way I knew to do it.
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HT5824 my iCloud account has the wrong mail address - where and how do I change this?
my iCloud account has the wrong mail address - where and how do I change this?
What do you mean with the wrong email address?
- If it is not your account on your Mac, then just sign out and then sign in using your account in "System Preferences > iCloud".
If you want to change your current email address which is associated with your iCloud account, please make sure that you turn of "Find My iPhone", "Find My Mac" on all your devices before you change your email address, then go to https://appleid.apple.com sign in and then change your Apple ID/iCloud ID. Please note that email addresses which end with @mac.com, @me.com and @icloud.com cannot be changed. -
Hi, I use two email addresses within one account with gmx.
I created one account with the first email address now. How do I add the second one to this account?
Now it looks like this.
One account was opened with address A.
I receive in this account emails for address A and B.
But I can only write and answer with address A.Hi Rudegar,
Sorry for my late reply.
It s not the amount of accounts I'm struggling with.
When I create now for both email addresses one account, then I receive the same emails two times.
That is not what I want.
Because on gmx the two email addresses have the same inbox and outbox.
E.g. I can login to my gmx account either with email A or B. It doesn't matter.
Now I want to have the same on my ipad.
One account with both email addresses. -
I have put my itune code on the wrong email address how can i transfer it to my new address please?
I have put itune code on the wrong email address how can I transfer it to my current email address please?
Try contacting iTunes:
Apple - Support - iTunes - Contact Us
http://www.apple.com/support/itunes/contact/or here if the purchase shows in your purchase history.
How to report an issue with Your iTunes Store purchase -
New ipad3,just getting started,trying to get on FaceTime but when I try to set up a message appears saying my email address is already in use. I can not get any further, help please
Millietrixie-
Are you trying to call yourself to test FaceTime? If so, you must have a second E-Mail address registered with your Apple ID. In other words, there must be a different E-Mail address on each unit.
Fred -
I'm continually getting a pop-up message on my iPhone asking me to enter my Apple ID password for a email address I no longer use. How do I make it stop?
If you are signed into your current iCloud ID you shouldn't be prompted for the old ID unless there is another service still signed into it. Check the ID in iMessage (Settings>Messages>Send & Receive), FaceTime (Settings>FaceTime), Game Center (Settings>Game Center), the iTunes store (Settings>iTunes & App Store), etc. to make sure you aren't still signed in with the old ID. If you are, tap the ID, sign out, then sign back in with the new ID.
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Trying to download SD version of television shows but when I go into purchased, it just deletes all the TV shows when I uncheck download HD when available. All my current downloads are HD. So confused.
Any suggestions?
Basically, I want the HD versions for my hard drive but I want the SD versions on my iPod classic, iPad and iPhone.I have the same problem, just showed up recently - very fricking annoying!!
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