Trying to export video, stuck at 0%. File in project is .mp4. I only have this problem with this type of file.

Hello,
I am trying to export a video and I'm stuck at 0%. The file in the video is a .mp4 that I downloaded from my own Youtube page. I have the same problem with any project containing this type of file. I have tried to export as .mov, .Mpeg, .wmv, .avi, with the same results.
I am able to export videos that contain other sorts of files without difficulty.
I am using a PC. Adobe Premiere Elements 12.
Any assistance will be greatly appreciated.
Thank you!
Travis

Travis
Do you have the latest version of QuickTime installed on your computer with Premiere Elements 12?
Sides mentions....
Have you updated from 12 to the 12.1 Update? If not, please do so using an opened project's Help Menu/Update.
What is the computer operating system in use.
Are you running the program from a User Account with Administrative Privileges?
We will be watching for your results.
Thank you.
ATR

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