Trying to factory reset my laptop

Hello, I am trying to reset my laptop to factory settings, I watched a video by HP on how to do so, and I followed it, went to the HP recovery manager and went to click 'system recovery' and saw this "system recovery restore your computer to its original factory condition (disabled: recovery partition is removed)" I'm not sure why it wont let me, I am running Windows 7 64-bit on an HP-2000 laptop, any help would be appreciated, also yes, I have my personal files saved to a flashdrive, thank you

Hi,
It clearly says "(disabled: recovery partition is removed)" that means at one point you or someone else remove the Recovery partition. You have to contact HP to order a set of dics's.
  http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bph07143
Regards.
BH
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    If you live in the US, contact HP Here. and If you are in another part of the world, start Here. for phone support
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    "I work for Hewlett-Packard"
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