Trying to figure out how to clear out the spool area for my HP printer on my 2009 IMac?

HP advised that I should clear out the spool area for my printer.  How do I do this?

Hi patricia m.
I'm sorry to hear that you are encountering difficulties in clearing the spool area for your printer. It is rather "windows-centric" language as Mike indicated.  I believe that HP Support would have been referring to resetting your printing system and I have included a document on how to do that.
If you find after resetting your printing system that issue hasn't been corrected, please post some additional information and I would enjoy helping you resolve things.  I would need to know what model/product number of HP Printer you have, the version of Mac you are running, how the printer is connected (wireless, USB) and the issue you have encountered.
Macintosh: Resetting the Printing System in Mac OS X
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01371980
Happytohelp01
I work on behalf of HP

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    My MBP connection has been fine using other hot spots (e.g. Starbucks).
    Is it worth trying to replace the base station and seeing what happens?
    MacBook Pro 15"/2.16Ghz/2GB RAM   Mac OS X (10.4.8)  

    Hello, I have an Airport Extreme (a few years old) working with a MacBook Pro.
    I'm trying to figure out the cause of occasionally dropped connections. One interesting thing I noticed today was this: the wireless indicator on my MacBook pro (in the status bar) was off. Then, when I restarted the machine, it connected to my base station automatically.
    Does this mean that the base station has been fine all along and that maybe the card is flaky?
    The other piece of evidence I have is a MacBook running side by side with the MacBook pro, and once I saw the MBP connection drop while the MacBook's stayed intact.
    But the base station itself is a few years old and of course wi-fi is always subject to interference (especially in high rise apartment buildings). I recently changed the channel from 1 to 4 and seem to have had better success.
    My MBP connection has been fine using other hot spots (e.g. Starbucks).
    Is it worth trying to replace the base station and seeing what happens?
    MacBook Pro 15"/2.16Ghz/2GB RAM   Mac OS X (10.4.8)  

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