Trying to find an email contact to sort my payment...

I am about to receive BT Sport and I have been billed for part payment of the month of August, I just want to send an email to the Payments dept to have the whole amount taken for the month rather than part payments, but trying to find an email address is impossible it just keeps refering to FAQ .
Can someone point me in the right direction to send an email please , if that's possible.

try live chat for billing 
live chat http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
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