Trying to fix issue with my page saying i am just a account member and not the manniger not giveing me accsess to my account photo's

I am trying to view my photos and it is saying i am not account manniger and need to upgraid to that but it wont let me how do i fix this ?Help!

    We are here to help you gain access to your pictures, sweetheartny. Is there anyone else on the account that is listed as the account manager?
If so, they can change your status for you.
Do you log in with your personal phone number and password?
http://vz.to/1hZNgoA
TamaraH_VZW
Follow us on Twitter @VZWSupport

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