Trying to fix my boyfriends iphone. He upgraded software from 6 to 8 but now everything sends as text msg instead of iMessage. It is saying verification can not be made.

I Can not seem to fix my boyfriends iphone. He upgraded the software from 6 to 8. Now when I send a message it sends as a text not a iMessage. I enter his Apple ID and get message about verification can not be made. How do I fix this

Try reading through these troubleshooting steps: iOS: Troubleshooting Messages - Apple Support

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Hi,
I also have a similar issue since upgrading from the 4s to the 5s.
The issue I have is, issue number 2:" If I do receive a text message/iMessage notification, it disappears within 5-10 minutes before I can even check (no other notifications disappear)"
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Charles
<Personal Information Removed by Host>

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Pattypegr wrote:
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Trying to fix my boyfriends iphone. He upgraded software from 6 to 8 but now everything sends as text msg instead of iMessage. It is saying verification can not be made.

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