Trying to get Album Artwork

I have been trying to get album artwork (Advanced Tab -> Get Album Art) and then once it asks me if I'm sure I want to get it, iTunes 'encounters a problem and needs to close'. Anyone know whats going on or how to fix this?
Or another way to fix my library with the album art its missing?

Well I don't know what to say about you first problem. However I may be able to help with getting album artwork. When itunes cant find it I usually go to cduniverse.com and search for the album i'm looking for. When you find it just simply copy and paste. Hope that helps.

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