Trying to get Mountain Lion upgrade but get 404 Error.
Bought my Macbook Air after June 11. Trying to register for the free upgrade but I get a 404 Error when I click the link. How can I resolve this?
check back in 72 hours.
Similar Messages
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trying to download mountain lion OS, but whenever the net connection is broken it restarts from zero, how to prevent this and start downloading from the point it was disconnected
Disable anti virus software and try turning off the Firewall in System Preferences > Security & Privacy > Firewall.
Quit then relaunch the App Store. From the menu bar click Store > Sign In
Then click Store > Check for Unfinished Downloads -
Wifi printing after Mountain Lion upgrade, "printer not connected" error
I have Canon MP610 printer. Was getting error message "Looking for printer" or "Printer not connected" after upgrading to Mountain Lion 10.8. Printing works fine when I directly plug in USB cord to MacBook Pro to print. However, on the wifi network, no luck. Today I have upgraded Canon's latest driver, reset the printer system, deleted printers from system icon in System Preferences, added new printer back in..... Nothing.
I have reset Time Capsule, where my printer USB is currently plugged into.
Nothing.
Please advise what to try next...??AirPort Utility 5.6 is available at AirPort Service and Support.
5.6 doesn't work with Mountain Lion, so am I stuck?
I already had AirPort Utility 5.6 on a Lion machine and upgraded to Mountain Lion with no issues. AirPort Utiliy 5.6 works fine as does AirPort Utility 6.1.
But, I did not try to download and install AirPort Utility 5.6 since it was already on the Mac.
Please try again and report on your results.
AirPort Utility 5.6 for Mac OS X Lion -
I tried to download Mountain Lion upgrade from Lion but it failed even though my card has been charged
http://www.apple.com/support/mac/app-store/contact.html?form=account
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HT203421 why do i get error 1004 when trying to download mountain lion software?
why do i get error 1004 when trying to download mountain lion software?
Read this
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I only got second email for free OS X mountain lion upgrade
I got approved for free OS X Mountain Lion upgrade but I haven't received first email that contain PDF file. but I got a email with password to open PDF.
any idea?I received TWO OS X Mountain Lion Up-to-Date Password Emails, but no email with the PDF content code on July 27, 2012.
The email said "If you did not receive an email from the OS X Mountain Lion Up-To-Date program with your content code, please check your spam filter settings for attachment restrictions and contact us at [email protected] to have this email and your content code re-sent."
I checked my spam folder & didn't see anything. I emailed asking for the content code email to be resent, just like the email said. I got what I assume was an automated response on July 31, 2012 (4 days later). That email said:
Thank you for contacting the OS X Mountain Lion Up-To-Date Support Team regarding your request to change the email address associated with your claim.
In order to change the email address, please send the following information to [email protected]
Your Claim reference number
Original email address
Revised email address
Requester name:
Requester address
Requester phone number
The reason I assumed it was automated is because the parts above in red were highlighted in my email. I emailed [email protected] again indicating that I just need the content code resent. I received the SAME automated email on August 2, 2012 (2 days later):
Thank you for contacting the OS X Mountain Lion Up-To-Date Support Team regarding your request to change the email address associated with your claim.
In order to change the email address, please send the following information to [email protected]
Your Claim reference number
Original email address
Revised email address
Requester name:
Requester address
Requester phone number
Same email, just different parts highlighted.
Apparently, email correspondence does not work since it thinks I want to change my email address. I'll have to call Apple Care directly to find out what is going on. -
I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
From here > Apple - Upgrade your Mac to OS X Mountain Lion. -
I just tried to buy Mountain Lion but I am getting this message, yes, even after I reboot: The product distribution file could not be verified. It may be damaged or was not signed.
I don't understand what this means? Is my MacBookPro too old to work with Mountain Lion?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
I am trying to purchase mountain lion but I get the following message:
"We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed." Any help?Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall -
Trying to download mountain lion but just keep getting calculating coming up
trying to download mountain lion but just keep getting calculating appearing
Try to grab it from a test User Account.
Mac OS X 10.6: Creating a new user account
http://support.apple.com/kb/PH6651 -
I am trying to download mountain lion on my 2011 iMac; OSX 10.7.5. It stops downloading after about 5 minutes (or 74 GB). I've quit applications and signed back in, but continue to have the same problem. Does anyone out there know what I can do to fix this problem?
davidfrommt wrote:
I am trying to download mountain lion on my 2011 iMac; OSX 10.7.5. It stops downloading after about 5 minutes (or 74 GB). I've quit applications and signed back in, but continue to have the same problem. Does anyone out there know what I can do to fix this problem?
74G! Mountain Lion is less than 5G! and if you downloaded 74G in 5 minutes you have the fastest connection of all time, post again, read the numbers carefully. -
How can I get Mountain Lion upgrade to download
I am trying to upgrade my Snow Leopard OS X 10.6.8 to Mountain Lion and am not meeting with a lot of success. The Mountain Lion upgrade will not load past 79.34MB of the 4.37GB dowload. At this point the word 'Calculating' appear and the download never gets any further. My Broadband is not very quick as we are out in the sticks but I have not had this problem previously. Any ideas? Would it be possible to download to a stick on another computer and then install
on my Mac?Thanks adamlong277 !! I had the same problem. Took your advice and downloaded 'hopstop shield'. It immediately resumed and got past the 79.34MB point. It looks like a nice feature to have in case anything like that happens again, especially as it's so easy to connect/disconnect 'hotstop shield' at anytime. Appreciate your help
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I'm getting S.M.A.R.T. error when trying to install Mountain lion. Hard drive works pretty well despite the Failing status. I understand that many users have been facing the same issue. My hard drive was/is working perfectly. Has Apple patched it yet?
Has someone found a solution which is not replacing the hard drive which works just fine? Or Is anyone aware of a procedure that can force the installation despite the S.M.A.R.T error? Below details of my hard drive
Thanks
ST31******ASQ:
Capacity: 1 TB (1,000,204,886,016 bytes)
Model: ST31000528ASQ
Revision: AP24
Serial Number: 6V***5JR
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Rotational Rate: 7200
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Failing
<Edited By Host>If you haven't done so, run Disk Utility /Applications/Utilities
to run a live verification.
The drive may be ok at the moment, but that's not to say the drive may fail at anytime.
Hopefully you have all your important data backed up just in case. -
When trying to install Mountain Lion I get an error message, Failed, recovery can't be created
My Mountain Lion install failed for the following reason:
OS X can't be installed on the disk Macintosh HD, because a recovery system can't be created.
The message went on:
Visit www.apple.com/support/no-recovery to learn more.
The page is about a different failure, but I'm assuming the reason for my failure is this one:
The disk has a non-standard Boot Camp partition setup, in which further partitioning was performed after running Boot Camp Assistant, or the configuration that Boot Camp Assistant created was manually modified.
The cure involves erasing the entire HD and starting from scratch, which in my case would involve backing up both the Mac and Windows sides, setting up Boot Camp again, reinstalling Windows XP and recovering everything from backups on both sides. I would rather not have Mountain Lion than go through all that, and I think it's unfair for Apple to expect me to.
Because I don't recall doing anything off-piste when I set up Boot Camp in the first place (for a start, I'm not clever enough), I consider this episode an inadequacy in the Mountain Lion installer. As I won't be using the download, is it possible to get my money back? -
I upgraded my 2009 Mac to Mountain Lion yesterday but cannot add photos from my iPhoto library to contacts anymore. Drop down menu only shows "default, recent and camera" but I cannot get to iPhoto library. Help stated to choose Faces but I don't even get that far. How do I fix. Still works on iPad but not on Mac.
When you have iPhoto and Contacts open and try to drag a picture for iPhoto to the Contacts photo frame do you get a + symbol? if not you should! from there the the pop menu should appear and then you can select the picture and click on done
Sample movie on how to
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