Trying to get my brand new macbook air to find and connect to time capsule

after years of being frustrated by varying degrees by my windows platform I finally decided to lash out and treat myself to a dose of mac heaven!!!!!!!! mmmmmm well i love the macbook air its does all its supposed to do except for one thing sooooo far ,
My time capsule is powered up with green lights which I believe means it has joined my 802.11 network wirelessly with success but when I try to start time machine and it looks for time capsule it tells me ther are no devices to connect to even when they are sitting a few feet apart...........anybody got any bright ideas........I so want to love my mac after spending the best part of 4000 euros on two macbooks and time capsule,
thanks

Welcome to Apple Discussions!
You need to install AirPort Utility to first configure Time Capsule. Since you don't have a DVD drive, you'll need to download it from here (downloads are on the right side):
http://www.apple.com/support/airport/
If you don't have a setup guide, download that as well.

Similar Messages

  • I just got a new MacBook Air -- Moving data over from the Time Capsule over WiFi??

    I just bought a new MacBook Air because my MacBook Pro 2008 died completely. I own a Time Capsule and it backed up regularly. I'd like to just move over all my data to my new 256GB MacBook Air, but it doesn't seem to be recognizing the Time Capsule over WiFi? I had the Time Capsule set to backup over Ethernet. Does this mean I can only access my files vs. Ethernet? Does that mean I need a USB to Ethernet adapter?

    Backing up other Ethernet doesn't prevent access via Wi-Fi.
    If the Time Capsule creating a wireless network?  If not, you'll need to configure it to do so in order to allow the MBA to connect to it.  If it does, can you connect the MBA to the Time Capsule's network?
    Depending on the amount of data you want to transfer, using a USB-to-Ethernet adapter would help things run faster.

  • Brand New MacBook Air Randomly Resetting (IMO WiFi Issue)

    Good evening,
    My problem is as follows:
    I purchased a brand new Macbook Air last week and since the get go have been having issues while transferring large amounts of data over WIFI. The issue is that it seems when there is no activity (I leave the files transferring and have no interaction with the computer) and the files are transferring, some sort of error occurs and creates the system to panic and subsequently reboots.
    I have contacted Apple, and they ran me through a few common procedures (Reset SMC, RAM, Disk Repair, etc...). On my own I also ran the Hardware Tool several times and the results was always the same (everything in perfectly working order). I also did a restore in the event that it may be some faulty system file, yet to no avail as the problem persists.
    As per my title, I believe it has something to do with WiFi card, as I even disconnected all peripherals (USB Apple Keyboard & My Passport External HDD), yet again and as mentioned above the system continues to reboot without any apparent reason.
    Below is a copy of the log, certain information has been changed such as UUID, but everything else is as is.
    Could it be a hardware problem? As I am only seeing (as of now) this happen whenever I leave the computer and it is downloading a file.
    Interval Since Last Panic Report:  23182 sec
    Panics Since Last Report:          4
    Anonymous UUID:                    XXXXXXXXXXXXXXX
    Mon Jan 21 14:24:33 2013
    panic(cpu 1 caller 0xffffff80004b7e75): Kernel trap at 0xffffff800078cf07, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000086, CR3: 0x00000000026f0000, CR4: 0x00000000001606e0
    RAX: 0xffffff80e9cbd190, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff80f0a6b1e0, RBP: 0xffffff80f0a6b240, RSI: 0x0000000000000000, RDI: 0x000000000025ed54
    R8:  0x00000000000001f4, R9:  0xffffff80f0a6b424, R10: 0x0000000000000000, R11: 0x0000000000000073
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff80e9cbd100, R15: 0x0000000000000002
    RFL: 0x0000000000010246, RIP: 0xffffff800078cf07, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000086, Error code: 0x0000000000000002, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80f0a6ae80 : 0xffffff800041d626
    0xffffff80f0a6aef0 : 0xffffff80004b7e75
    0xffffff80f0a6b0c0 : 0xffffff80004cd3bd
    0xffffff80f0a6b0e0 : 0xffffff800078cf07
    0xffffff80f0a6b240 : 0xffffff80005d9cea
    0xffffff80f0a6b490 : 0xffffff80005d4a33
    0xffffff80f0a6bb40 : 0xffffff80005ca16f
    0xffffff80f0a6bb90 : 0xffffff80005ca3f0
    0xffffff80f0a6bda0 : 0xffffff80005c9fcd
    0xffffff80f0a6bdc0 : 0xffffff800055e14c
    0xffffff80f0a6bdf0 : 0xffffff80005404db
    0xffffff80f0a6be80 : 0xffffff800053e681
    0xffffff80f0a6beb0 : 0xffffff80005388ac
    0xffffff80f0a6bf60 : 0xffffff800053f399
    0xffffff80f0a6bfb0 : 0xffffff80004b2957
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C3103
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 12:13:47 PDT 2012; root:xnu-2050.20.9~1/RELEASE_X86_64
    Kernel UUID: XXXXXXXXXXXXXXXXX
    Kernel slide:     0x0000000000200000
    Kernel text base: 0xffffff8000400000
    System model name: MacBookAir5,1 (Mac-XXXXXXXXXXXXXXXX)
    System uptime in nanoseconds: 2149794356756
    last loaded kext at 1064596934653: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f81ffd000, size 229376)
    last unloaded kext at 548151213734: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f81f14000, size 8192)
    loaded kexts:
    com.apple.filesystems.smbfs          1.8
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.1.2f9
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AGPM          100.12.81
    com.apple.driver.ApplePlatformEnabler          2.0.6d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleHDA          2.3.5fc12
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.2.13
    com.apple.driver.AppleMikeyDriver          2.3.5fc12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleIntelHD4000Graphics          8.0.6
    com.apple.driver.AppleIntelFramebufferCapri          8.0.6
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleUSBHub          5.5.0
    com.apple.driver.AppleUSBXHCI          1.5.1
    com.apple.driver.AirPort.Brcm4331          612.20.15
    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.DspFuncLib          2.3.5fc12
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOBluetoothFamily          4.1.2f9
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.AppleHDAController          2.3.5fc12
    com.apple.iokit.IOHDAFamily          2.3.5fc12
    com.apple.driver.AppleGraphicsControl          3.2.13
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginFamily          5.3.0d47
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.driver.AppleUSBHIDKeyboard          170.2
    com.apple.driver.AppleHIDKeyboard          170.2
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.driver.AppleUSBMergeNub          5.5.0
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.driver.AppleThunderboltNHI          1.6.3
    com.apple.iokit.IOThunderboltFamily          2.1.8
    com.apple.iokit.IOUSBUserClient          5.5.0
    com.apple.iokit.IO80211Family          510.4
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.5.0
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookAir5,1, BootROM MBA51.00EF.B02, 2 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.4f17
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.15)
    Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM256E, 251 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a120000 / 4
    USB Device: Microsoft® Nano Transceiver v2.0, 0x045e  (Microsoft Corporation), 0x0745, 0x1a121000 / 6
    USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0x1a122000 / 5
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0249, 0x1d182000 / 4

    Here is another log. Directly referencing AirPort.
    Mon Jan 21 12:57:14 2013
    panic(cpu 0 caller 0xffffff8022ab7e75): Kernel trap at 0xffffff7fa3fe8412, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffffffe4316dbf, CR3: 0x000000002449d000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000046, RBX: 0xffffff80376fd000, RCX: 0x0000000000000040, RDX: 0xffffff8035b4db80
    RSP: 0xffffff8111e93e60, RBP: 0xffffff8111e93e80, RSI: 0x000000000000145e, RDI: 0xffffff8036391600
    R8:  0xffffff802307ded0, R9:  0xffffff80341bd6e8, R10: 0xffffff80230bdc20, R11: 0xffffff802307de88
    R12: 0x0000000035b2f641, R13: 0xffffff8035b46d80, R14: 0x0000000000000008, R15: 0xffffff8036044000
    RFL: 0x0000000000010206, RIP: 0xffffff7fa3fe8412, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0xffffffffe4316dbf, Error code: 0x0000000000000002, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff8111e93b00 : 0xffffff8022a1d626
    0xffffff8111e93b70 : 0xffffff8022ab7e75
    0xffffff8111e93d40 : 0xffffff8022acd3bd
    0xffffff8111e93d60 : 0xffffff7fa3fe8412
    0xffffff8111e93e80 : 0xffffff7fa4000635
    0xffffff8111e93f00 : 0xffffff7fa3fea780
    0xffffff8111e93f20 : 0xffffff8022e4928a
    0xffffff8111e93f60 : 0xffffff8022a3dcde
    0xffffff8111e93fb0 : 0xffffff8022ab2957
          Kernel Extensions in backtrace:
             com.apple.driver.AirPort.Brcm4331(612.20.15)[6AE73EF5-05CC-3FC4-8D4F-1506DFE72D 0B]@0xffffff7fa3fba000->0xffffff7fa41b2fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[7EECA562-F708-37FF-9757-CA9C98939903]@0xffff ff7fa3044000
                dependency: com.apple.iokit.IO80211Family(510.4)[3846178D-C705-39A8-8685-480C05F7BBE0]@0xff ffff7fa3f54000
                dependency: com.apple.iokit.IONetworkingFamily(3.0)[FE3163C6-2874-3843-A96F-5DB796ED27CA]@0 xffffff7fa3f29000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C3103
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 12:13:47 PDT 2012; root:xnu-2050.20.9~1/RELEASE_X86_64
    Kernel UUID: XXXXXXXXXXXXX
    Kernel slide:     0x0000000022800000
    Kernel text base: 0xffffff8022a00000
    System model name: MacBookAir5,1 (Mac-XXXXXXXXXXXXX)
    System uptime in nanoseconds: 12893828679492
    last loaded kext at 480561254058: com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5 (addr 0xffffff7fa44a6000, size 106496)
    last unloaded kext at 766593838911: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7fa3ec7000, size 57344)
    loaded kexts:
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.filesystems.smbfs          1.8
    com.apple.driver.AudioAUUC          1.60
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AGPM          100.12.81
    com.apple.driver.ApplePlatformEnabler          2.0.6d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.iokit.IOBluetoothSerialManager          4.1.2f9
    com.apple.driver.AppleMikeyDriver          2.3.5fc12
    com.apple.driver.AppleHDA          2.3.5fc12
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleIntelHD4000Graphics          8.0.6
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AirPort.Brcm4331          612.20.15
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleIntelFramebufferCapri          8.0.6
    com.apple.driver.ApplePolicyControl          3.2.13
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleUSBHub          5.5.0
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleUSBXHCI          1.5.1
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.5fc12
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.2f9
    com.apple.iokit.IO80211Family          510.4
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d47
    com.apple.driver.AppleHDAController          2.3.5fc12
    com.apple.iokit.IOHDAFamily          2.3.5fc12
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.driver.AppleGraphicsControl          3.2.13
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleUSBHIDKeyboard          170.2
    com.apple.driver.AppleHIDKeyboard          170.2
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.driver.AppleUSBMergeNub          5.5.0
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.driver.AppleThunderboltNHI          1.6.3
    com.apple.iokit.IOThunderboltFamily          2.1.8
    com.apple.iokit.IOUSBUserClient          5.5.0
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.5.0
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0

  • I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please

    I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please

    Can you still boot to the Recovery partition using Command and R whilst booting? Or did you wipe the Recovery partition as well?
    If your Recovery partition is still intact, you can simply boot to it and reinstall the OS via the Internet. If you wiped the Recovery partition, you can hold down Command, option and R keys whilst booting and boot into true Internet Recovery mode. You'll be able to reformat the hard drive, erasing all partitions (format it as "Mac OS Extended (Journaled)" with a dingle GUID partition) and then reinstall the OS that shipped with your machine.
    Note that you should use a physical Ethernet connection when restoring over the Internet - it's three times slower if you use wifi.
    Try your Recovery partition first and if that doesn't work, use Internet Recovery.
    Clinton

  • Can i install windows 7 via bootcamp (MB Air) while using remote disc? I put the windows 7 disk in my macbook pro drive, and connect to my brand new macbook air. In bootcamp i allocate the partition then i click install and bootcamp will not see the disk.

    Can i install windows 7 via bootcamp (on my MB Air) while using remote disc? I put the windows 7 disk in my macbook pro drive, and connect to my brand new macbook air via remote disk. In bootcamp (on my air) i allocate the partition, then i click install, and bootcamp will not see the disk from my macbook pro's drive. How do i get the bootcamp assistant running on my MB air to automatically find the disk in my macbook pro with the ISO image of windows 7? The remote disk on my air can find the cd but bootcamp will not begin installing it. Anyway to do this without buying the damned usb drive?

    I don't know first hand if you can use the Remote Disk option with Windows but as of 10.7.2 you can now use BCAssistant to make a bootable USB (thumb drive or external disk) W7 installer with the Boot Camp drivers installed also. Have you tried that yet?

  • I have a brand new Macbook Air with latest Mountain Lion but can't install Adobe Flash Player it continually times out?

    I have latest version of Mountain Lion on brand new MacBook Air but can't install Adobe Flash Player from Adobe website as it always times out with error message...?

    OK...I have tried to download from:
    get.adobe.com/flashplayer/
    It tells me that the Adobe Flash Player is version 11.5.502.146
    Intel based Macs
    Browser: Safari, Firefox, Opera
    I click Download now (I don't have any antivirus software running or a firewall)
    The screen then changes to say:
    Thankyou your download will commence immediately...
    Then I get a nes screen with message:
    Request Timeout
    The server timed out while waiting for the browser's request.
    Reference #2.c29aef50.1359298991.0
    I have also tried installing a differnt version by clicking on the "Different operating system or browser?'' and
    selecting
    Mac OS X 10.6 - 10.8
    Flash Player 11 for Mac OS X 10.6 - 10.8
    The same thing then happens...Thank you. Your download will start immediately...then about 20 secs later
    Request Timeout.
    Reference #2.c29aef50.1359299497.0
    That's as much as I know...

  • Internet slow on my brand new macbook air

    Hi my internet is very slow (almost unresponsive) when loading pages on my brand new macbook air. 
    The internet in my house is working fine.  I can still stream movies on other devices with no problems. 
    Any and all help would be appreciated. Thank you
    -Sarah

    Have to say comparing this thread to many others that it isn't just the internet and wireless connection.  I'm just about ready to throw my new Macbook in the garbage as this has been an ongoing issue since I bought it.  And it's not the connectioon as anyone else coming in to our home is able to connect easily, Google TV runs just fine, the only device with issues is the MacBook.  The hours I waste waiting for pages to load or trying to reconnect are numerous.  Very dissappointed.
    While this thread had a happy outcome, most of the others are like my situation where the problem doesn't get resolved.  If the standard PCs and windows can work fine why doesn't a Mac.  I feel duped and dumped twice as much money into a device that doesn't work as good as the less expensives laptops with Windows.
    Frustrated

  • I cannot install replacement cs6 download on brand new macbook air

    I recently just bought a brand new macbook air and I need to transfer CS6 master collection to it. I tried downloading the file adobe provides but it only installs for a few minutes and then just stops. What can I do?

    run the cleaner and reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    if that fails AND there's no error message, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

  • My brand new MacBook Air won't turn on all the way.

    Hi my brand new MacBook Air won't turn on all the way. If I try to restart it or shut it down, it will go like it is starting up, but goes to a gray screen and stays there. I can see the mouse and move it, but it won't turn all the way on. What is wrong with it? It had been working fine since I got it, but today it hasn't been.

    You may have to see if troubleshooting this issue can help, though the instructions on a process of elimination by symptoms are tedious in the following support article, and are suggested to be performed ahead of trying the process described in the title.
    •Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    For the actual SMC reset, note subsection in above, instructions click-open on blue text:
    >Resetting the SMC on portables with a battery you should not remove on your own
    If the computer does not shut down, and just hangs there, try pressing the power button down for 15 seconds. Check the suggestions in the above article to see if any of them can be used, if the computer will power-up.
    There is another item that sometimes can help, but the main issue you say could be resolved by the SMC reset; this other thing is involved NVRAM (non-volatile random access memory) so here's an article about it.
    •About NVRAM and PRAM:
    http://support.apple.com/kb/HT1379
    >Resetting NVRAM/PRAM opens in above, click-to-see instructions on how to reset.
    You may have to call ahead to the nearest Apple Store for an appointment to see a Genius; or at authorized reseller, their service product specialist who should be trained to understand how to proceed, just in case there is a hardware issue behind the symptoms. When you call, be sure to have the serial number and purchase date available, when you call an official store.
    Or use the 'Apple - Support - Contact Apple Support' to start the process...
    http://www.apple.com/support/contact/
    Hopefully this helps somewhat.
    Good luck & happy computing!

  • Brand new macbook air came with bookmarks filled already - is that how they come?

    Does a brand new Macbook Air come with the bookmark already filled with web sites?

    There are some sample bookmarks to get new users started. Things like Apple, CNN, Wall Street Journal, etc.

  • Trying to set up a new macbook air and it is asking for a keychain password

    I am trying to set up a new Macbook Air and it is asking for a keychain password.  Where do I find one?

    There was an option to Cancel the pop up box which I have now done and it has carried on with the set up - so not sure what it was all about.
    I am going to the Genius Bar tomorrow so will ask the question!
    Thanks for your help Linc.

  • Brand new MacBook Air came out of box damaged?

    I purchased a new early 2014 13" MacBook Air last week, and I'm already having troubles with it.
    I noticed the minute I opened it that there was a small chip on the edge of the laptop near the trackpad and decided to just deal with it cause I thought the genius bar workers might blow me off or accuse me of somehow doing it. Tonight I was working on assignments when I shut the laptop and realised that the screen was very very slightly misaligned on the edges, and then when I flipped it over I found that the bottom casing had lifted on one side near the plastic hinges.
    It hasn't left my room and I am very gentle with all my apple products. No one else has touched it, either.
    I feel like if I pay $1,400, the product I buy should be pretty flawless?
    I'm just looking for reassurance that going to the genius bar is the best thing to do (I've booked in for Saturday). I am also wondering if they replace it, will they give me a refurbished product instead of a brand new MacBook Air?
    Thanks ☺️

    You have a 14 day return policy if you purchased the MBA from Apple.  If your MBA meets that criteria, return it.
    Ciao.

  • Why mu brand new macbook air always black screen while i use it with battery?

    why mu brand new macbook air always black screen while i use it with battery?

    Press F2 key couple of times.
    Reset PRAM.  http://support.apple.com/kb/PH4405
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Is the battery charged?
    You can return a new Mac within 14 days of purchase.
    A new Mac is in warranty for 1 year from the date of purchase.
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Call AppleCare.
    Best.
    Best.

  • I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. Is it Lion?

    I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. As you can imagine this is very annoying. It says I am not connected to the internet and offers me a choice of nearby networks including mine and then asks for a password when I select it. Why does it do this with our new MacBooks (also with my son's brand new one) and not with the iPhone, iPad and older MacBook? They happily automatically connect to our network after entering the password just the once.

    Sig, I appreciate you trying to be helpful. I have no idea what issues you were having or what issue exactly pgrounds has been having. Your assumption that everyone's set up is the same as yours is false however. There are many many documented WiFi issues that are a result of Lion installs. Many have been solved by 10.7.1 and 10.7.2. Others have been solved by a large variety of work arounds. Others have not had their issues solved yet.
    I am one of those. I have an IT background, and I spent the better of five hours digging up workarounds and attempting all of them. For the benefit oh anyone who is having similar issues, I have posted links to all of those workarounds here. None of them worked in my case, but hopefully they will help pgrounds or others.
    So, once again, if you have a new idea, I'd love to here it. But if it has already been posted in one of these links, it's not helpful, let it go.
    http://osxdaily.com/2011/07/22/wifi-dropping-in-os-x-lion-fixes/
    http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/
    http://blog.chron.com/techblog/2011/09/want-to-really-repair-permissions-on-your -mac-try-this/

  • I recently tried to remove widows7 on my macbook air using bootcamp and halfway through it grayed out .The windows 7 is removed but i cant free up the 62gig partition the windows was occupying on my 121gig ssd harddrive please help

    i recently tried to remove widows7 on my macbook air using bootcamp and halfway through it grayed out .The windows 7 is removed but i cant free up the 62gig partition the windows was occupying on my 121gig ssd harddrive please help

    You may have to see about using the Recovery HD partition to attempt to erase and restore useful function of the capacity lost to the former Windows installation.
    And you may have to backup your contents outside the computer to do it. Disk Utility on the Mac OS X historically has not been able to touch a BootCamp created partition; so if BootCamp cannot remove it, then you have to see how to do the equivalent of a reformat of the entire drive (less Recovery partition?) then reinstall your OS X. Maybe from internet recovery, then get your applications, etc from the Mac App store, etc.
    A complete system clone of your OS X on an external HDD would be another method to restore after reformat, of the portion you want whole again, not necessarily the space where Recovery may live.
    There may be (an)other way(s).
    Perhaps someone with recent experience
    in this matter can reply & discuss options.
    With my antiques, they almost know what I want before I tell them.
    Hopefully yours will after you talk to it awhile.
    Good luck & happy computing!

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