Trying to get my ipod touch (1st gen) to upgrade to ios 3.1.1

Trying to get my ipod touch to upgrade to ios 3.1.1.   I get an error message 8288

  Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
  “SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
  Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

Similar Messages

  • Help Needed: iPod Touch 1st Gen not upgrading to iOS 3.1

    I have a iPod Touch 1st Generation running iOS 2.2.1. I have iTunes 10.1.1 as well. When I connect my iPod to my computer, and click Check for Updates, it says 2.2.1 is the current version. I thought I could run 3.1 on my first generation. Why is it doing this? Please help as I'm going to b traveling a lot in the car tomorrow and would like to be able to play some games but they need 3.1.
    Thanks

    This tells you how to purchase 3.1 for your 1G iPod. Some users have had to change browsers to get the link in the article to properly work.
    http://support.apple.com/kb/HT2052

  • I tried to reset my ipod touch 1st gen and it is stuck on the screen where it has the pic of usb cord and the itunes logo what do i do???????

    i tried to reset my ipod 1st gen and its stuck on the screen where it has a pic of a usb cord and the itunes logo what do i do???????

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • I get error 5002 when trying to buy 3.1 software for iPod touch 1st gen

    I get error 5002 when trying to buy 3.1 software for iPod touch 1st gen. 

    That is a paid update you get here:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

  • HT201210 please let me know how to get past error msg 11 when trying to restore an ipod touch 4th gen

    please let me know how to get past error msg 11 when trying to restore an ipod touch 4th gen

    Is the iPod jailbroken? Googling shows that error 11 appears if it has been jailbroken.

  • I can't get e-mails on iPod touch 1st gen. Error message that I have either incorrect username or password for Mac acct. checked settings both are correct.  Can get e-mails on iPad

    I can't get e-mails on iPod touch 1st gen. Error message that I have eithermy password or username is incorrect.  Checked settings both are correct.  Can get e-mails on iPad

    Try deleting the account from the iPod and reentering the settings.  It is easy to make an error and notbe able find it.

  • IPod Touch 1st Gen Not Charging/Being Reconized

    As the title says, my iPod Touch (1st Gen) will be reconized bu any computer or charge all in itself. I tried plugging it into multiple computers, nothing. I tried plugging it into the wall adapter...still nothing. It doesnt not get the charging symbol when I plug it into either places. The is actually the second time it happend. The first, well my cord was so worn, I guessed it was the cord and replaced it, worked just fine. The replacement happend very recently, like maybe 1-2 months ago. So right now, I would guess it was the cord, but its brand new. I have tried toing both a soft and hard reset of the iPod, nothing worked. If anyone could please help me, it would be highly appreciated.

    - See if placing  the iPod in Recovery mode will allow a restore
    - Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Then make an appointment at the Genius Bar of an Apple store.

  • IPod Touch 1st Gen and 3.1 update DELETES volume slider

    I had a perfectly working iPod Touch 1st Gen/16GB until I updated to 3.1 software. Now I do not have a volume slider.
    Yes headphones are in but there is no place to adjust the volume. There is previous, next arrows and play and pause AND its centered in the rectangular area, but no volume slider.
    I have restored it 3x in various ways. I have tried 5 times to downgrade the operating system but ALWAYS get an error, so it never completes. Of course the ipsw files where found using google because there isn't any links that work on Apple's site for previous iPhone software. If I try to restore to 3.1 right after that it goes through perfectly.
    So it seems that Apple has locked out downgrading once you upgrade! All I want is my volume slider back. How can I get it back if 3.1 deletes it everytime and I can't go back to the previous operating system?
    Thank you.

    I too have had this exact same problem, except that I was running 3.0 and hadn't updated to 3.1. I put my ipod on the table overnight, after listening to it, and when I picked it up the next morning, theres no volume slider. I never even unplugged the headphones. Double clicking the home button while on the home screen would bring up the popup to skip songs, and there it says "Dock Connection" even though it not connected to a computer. Multiple reboots an no effect. I've tried different sets of headphones, to no effect. Its like the iPod isnt detecting them being plugged in. The worst part is i DO get sound in the headphones, but no volume control, and the sound level is turned really low. So the headphones ARE working.
    I updated to 3.1 just now, and the problem has NOT been fixed. Theres no way anywhere in the settings to adjust the volume. Theres only a limit slider, so I have no way to turn up the volume loud enough to actually HEAR things.

  • Help. I can't update iPod Touch 1st gen from ios 2.1.2 to 3.1.1; already paid for it.

    Hi all,
      I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
      I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one  seems to have a universal solution and I have tried several.
      I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
      Can anyone help? Please?!
    Thank you!!!
    P.S. We have a PC, with Windows XP Home.

    Yes, I have contacted them. They are who told me to try a few of the "fixes". They actually said they had never heard of this error, or any problems relating to his download. Also, when I was talking to them, they came here to this forum to find the answer...:/ This is why I am asking here. I was hoping someone had an idea I hadn't tried already.
    Thanks.

  • Ipod touch(1st gen) stuck in recovery mode and cannot restore??

    I just bought a used ipod touch 1st gen.  It was fully functional before I wiped it.  I wanted to remove all of the other person's music and personal info before I started using it. I also wanted to update ios.  I wiped it and when it restarted it was in recovery mode. I have tried to restore it and I keep getting an error message that it could not restore unknown error has occurred  (1).  I have tried troubleshooting and going through all of the steps that Apple suggests and nothing has worked.  Any suggestions?  I just want it restored and updated to the latest ios that will work with it (3.1.1 I believe) I don't know what to do at this point.

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • My ipod touch 1st gen says its connected to wifi, but when i go on safari it stops at "connecting" with a grey screen, what should i do, my router is fine, cause my brothers iphone 4th gen works, but my ipod touch 1st gen dosen't?

    yes, so i connect to my wifi at home, my brothers iphone works fine, but my ipod touch 1st gen dosent conect. it connects but when i go on safari it dosent work, it says" connecting" with the circle loading thing. plz help< o and my router is fine because my brothers iphone works great, ive tried restoring and reseting networks, and ive also tried forgetting the network, my ipod touch 1st gen is out of its warranty, so what can i do?

    Try restarting your router by removing power to it for 30 seconds. This may correct the problem.

  • I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

    I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

    Have you tried:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    Apple will exchange your iPod for a refurbished one for this price:
    Apple - Support - iPod - Repair pricing
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Ipod touch 1st gen won't show in itunes

    I have tried all of the following:
    restarted computer
    restarted iPod
    downloaded newest version of iTunes
    reset settings on iPod
    try all USB ports on my mac
    try all of my various ipod cables
    NOTHING WORKS!  will not show up in iTunes.
    Here are the specs of my devices:
    iPod Touch 1st Gen:  iOS 3.1.3
    iMac: 2.4 GHZ Intel Core 2 DUO running Mac OSX 10.5.8
    I really want to update my iPod touch...have no idea why this will not show up in iTunes.
    PLEASE HELP!!!!!!!

    Here is the help article that actually worked:
    http://support.apple.com/kb/TS3540
    a lot of work, but it finally is syncing.

  • IPod touch 1st gen goes into recovery mode after shut down or lock

    Alright, so I bought a used iPod touch 1st gen from a friend. It was working fine for a few weeks until it started shutting off and going into recovery mode when I locked or turned it off. When off, half of the times I can do a hard reatart and hold the home and hold buttonsand it will turn on. The other times it will just come up with a white screen. When I plug it into my computer, it says it has to be restored. And this is an ongoing loop that I cannot seem to fix. I looked up my serial number and it says it's out of warranty.
    So my first question is, is there anyway I personally can fix this problem, or do I have to take it to Apple? My second question is, what are their policies on iPods that were bought used from someone else? And is there a way for me to get a warranty on it to get it repaired if I can't fix it myself or do I have to pay full price on replacement or repairs?

    Welcome to Apple Discussions
    Did you let iTunes restore it? Has the problem continued? The article below discusses how to put your iPod into a recovery mode so you can fix it.
    http://support.apple.com/kb/HT1808
    As to your warranty, you no longer have one. Apple will, for a fee, repair your iPod if it needs repairing. There are independent shops who can do it as well - just Google them.

  • Video plays on iPhone 3G, but not iPhone 2G or iPod Touch 1st Gen

    Hi all,
    We're creating videos to be played on iPhones and iPod touch's. The videos are working fine on my iPhone 3Gs but won't play on my iPod touch 1st gen or a 2G iPhone. I've had a look and the supported video list is exactly the same on all iPhones and iPod touch's so I'm at a bit of a loss.
    The video in question is here if anyone fancies testing it themselves:
    http://media.som.cranfield.ac.uk/vod/ki/topic/The%20Economic%20Downturn/0015/toy otaht.mp4
    Anyone else hit this before??
    Cheers,
    Luke

    Hello iFixItMan,
    Have you had a look at this article related to potential driver issues on Windows PC? Have you tried using a different cable?
    http://support.apple.com/kb/ts1538
    What happens if you try to place the iPod into *Recovery Mode* using the instructions provided in this Apple support document on either of the machines?
    http://support.apple.com/kb/ht1808
    B-rock

Maybe you are looking for

  • Display a web page in Keynote

    I have a keynote presentation that run automatically each day in my library. It would be great if a web site like Today in History could be displayed on a keynote page. I could paste it in, but that would require changing the paste each day. Is there

  • Itunes store does not recognize my apple id account

    itunes store does not recognize my apple id account, gives error " The apple id you entered couldn't be found or the password was incorrect. Please try again." Any help resolving this problem is greatly appreciated.  Cliff 3

  • Full Screen Not Working

    I am running Windows Vista and Flash player 10.0.12.36 and every time I use Flash player in full mode I receive the following message: Full Screen mode is available in Flashplayer 9.0.28 or later only. We have several clients encountering the same pr

  • Again mixed signal graph and Labview 2012

    I have just experienced a weird change in labview 2012 on the mixed signal graphs. In a preliminary analysis, it seems that the most critical behavior is related to the silver mixed signal graph, although i didn't have the time to test the standard o

  • IPhone recognized by iPhoto but not iTunes.

    I'm on a older MacBook pro running iTunes version 9.2.1.  When I plug my iPhone 4s into my comp iPhoto recognizes it and I can transfer photos but iTunes doesn't see my phone at all...  Tried following apples suggestions, restart phone and iTunes, re