Trying to get my photos from my 4s to a netbook

hi
trying to get my photos from my 4s - when i connect it to a windows 7 netbook i don't get the option to copy them - help =]
device driver software was not successfully installed - is the error message when it connects but it seams to sync in itunes?
anyone know how i can get my photos onto the netbook with out using the cloud?
d d w

Do you have a Passcode Lock enabled on your iPhone? Unlock your iPhone first and then connect it to your PC. Do the results change?

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Trying to get my photos from my 4s to a netbook

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