Trying to get Nano 2nd Gen to be recognised by itunes

Hi there, I have just bought my wife a new gen Nano 4gb. I also use a 30gb Video which is working fine. I am trying to get the Nano to be recognised by itunes. I have reinstalled the software again but no joy. Do I have to register the nano some way. Please help.
PC   Windows XP Pro  

I'm cutting in on the post, sorry. I'm having the SAME issues, and it's for ALL THREE different computers in my home! Windows recognizes my Ipod nano 4gb but not Itunes.
I HAVE done ALL that was said to do in the article mentioned and still nothing. It's frozen or something. I plug in my Ipod and the screen "do not disconnect" NEVER GOES AWAY. I use the "safely remove hardware" and then it comes back "to life" but then I remove it. It still doesn't show in Itunes. HElp!!

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    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
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