Trying to get to comcast email, I get a window stating Report error 400 to them. They say "A mozilla problem," HELP?

Repeating: "Trying to get to Comcast email, I get another pop up window stating 'Cannot get on email, report to Comcast, need help, and Error 400. I did; they analyzed, and say it is a Mozilla problem. Can you help?
I have found a way to get to my email, but it is annoying to always have to go around the Mozilla window. This just started about 3-4-days ago.

Hi IKnowIndigo,
There are a few possible causes of the error. Generally speaking, you want to confirm that the network IP Address settings, Send Function Setting Tool activation, and Send-to-Email settings are all configured properly.
Please note that if in an office setting, we recommend that your IT Department/Network Administrator setup your scanning to email feature because we will not know information like your port numbers and so on.
However, whether your laser product is an office setting or setup on a personal network of your own, it is recommended to contact our technical support group to isolate the cause. At that time, it will be helpful to have initial information such as your operating system and version; if you have an on site e-mail server such as an MS Exchange server or a Domino server; or, if you are using an off-site email server such as Yahoo or Gmail.
Please feel free to contact us and we will be glad to help.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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Trying to get to comcast email, I get a window stating Report error 400 to them. They say "A mozilla problem," HELP?

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